Transcript Waveney District Council

Waveney District Council
Councillor C Law
Deputy Leader & Portfolio Holder for
Customer Access
Procurement
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Cashable cost savings around £200k on contracts to date in
2009/10
E-Vault e tendering solution implemented, creating greater
efficiency and transparency
Off contract spend level managed to zero and now providing
maximum protection against external challenge
Major Procurement Activity, Asset Management/Campus/Leisure
Refurbishment
Meet the buyer days held to assist SME’s with process, tender
docs also simplified to assist greater participation from local
providers
Draft Procurement Strategy completed
Asset Management
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Partnership formed with NPS Property Consultants
Ltd
Additional capacity added to the team and improved
accommodation to move forward with critical issues
as identified by the Audit Commission
Capital Programme/Backlog maintenance/disposals
programmes all reviewed and progressing
Rolling programme of condition survey’s well
underway
Improvements on rent reviews and lease
negotiations achieved
Customer Service & ICT
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Revised Customer Access and ICT Strategies adopted –
highlighting areas for further improvement
Access to Services Inspection completed
Various ICT infrastructure projects completed
Customer Service provision from Kessingland
Customer Service champions role in place – staff
working with specific teams to develop better service
Feasibility study into shared ICT Service between
Waveney & Suffolk Coastal
Democratic Services
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The Council has been awarded ‘Charter Plus’ for its work in
Member Development
The activities of the Standards Committee has been shortlisted for the LGC ‘Standards & Ethics Award’
‘Get Involved Fair’ held in October involving partner
organisations
Greater interaction with young people in ‘promoting
democracy’ through the ‘We Pledge’ Standards
Competition, production of new posters for publicising
Members’ Surgeries and the ‘Question Time Event’ held on
15 October
Potential Councillor Event held on 10 February 2010
Human Resources
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Key contribution made to achieve level 3 UOR score for KLOE on
Workforce Development – “Exceeds minimum requirement - performs
well”
Saving of £2.3m through vacancy management, voluntary redundancy,
restructuring/reviews
Signed the skills pledge - provision of NVQ training across the authority
Initiated robust performance monitoring arrangements
Successful TUPE transfer of staff to NPS
Employee Engagement and Communication Strategy launched
Continue to support young people - increasing future employability
Gained commitment status to IIP
Community Development
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Positively engaging with Young people - North Lowestoft skate park
constructed and opened, Youth Question Time Event to provide challenge to
the Districts key decision makers and shakers; Youth Council formed providing
young people from all social backgrounds with a democratic voice to inform the
decision making process e.g. medium term budget setting process.
Holocaust Memorial – raising awareness and commemorating the people
and minority groups that have suffered as a result of genocide's.
Marginalised Workshops held to engage with minority groups to promote
assess to services and to cascade learning, knowledge and information across
the Council and partners.
Community Engagement Forums are held across the District to facilitate
consultation and engagement with our communities.
Community Safety – working closely with partners particularly the police to
make Waveney a safer place – supporting the new SNT panels.
Performance
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Improved Council performance - resulting in a UoR level 2 score
and CAA Organisation Assessment level 2 score.
Continuous Improvement – updating processes, procedures and
standards e.g. data Quality and Performance Management Framework
and Risk Management to work toward level 3 standards and ultimately
improved services.
LSP Developments – Extensive consultation held to inform the new
20 year vision for Waveney through the Sustainable Community
Strategy, with developing Action Plans to deliver key priorities. LSP
restructured to deliver the strategy and plans.