Division Coordinator

Division Coordinator

This workshop fulfills the job training requirement for the Division Coordinator 2

Course Credit

Has everyone signed the roster?

Please use your legal name, home address and phone, and birth date.

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How many attendees in this workshop are Division Coordinators?

Who has recently volunteered to become a new Division Coordinator?

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What other Regional Board Members or volunteers are in attendance?

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Who is the most experienced Division Coordinator in this workshop?

Who is brand new to the position?

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What are some other titles that are used for this position?

Girls/Boys Coordinator Age Group Coordinator 7

Hawaii

Age Group Coordinator

Southern California

Division Representative

New York

Division Coordinator

Rhode Island

Division Director

Tennessee

Age Group Coordinator

Florida

Team Management Administrator

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Overview

• Understand the role and responsibilities of the Division Coordinator.

• Review the resources available to help a Division Coordinator be successful.

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But first…

The Mission of AYSO is to develop and deliver quality youth soccer programs which promote a fun, family environment based on our Six Philosophies: 10

• • • • • • Everyone Plays ® Balanced Teams Open Registration Positive Coaching Good Sportsmanship Player Development

AYSO prides itself on striving to create a SAFE, fair, fun and positive environment in which all children and their families can enjoy the game of soccer.

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1.

2.

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4.

AYSO volunteers are required to:

Complete and submit a Volunteer Application

EVERY YEAR.

Be authorized to perform their jobs by their Region, Area, Section or other AYSO authority.

Act within their job descriptions and the AYSO policies, procedures and guidelines.

Complete AYSO’s Safe Haven ® certification and be properly trained to do their jobs.

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Why do Regions need Division Coordinators?

Regional Commissioner 13

Let’s discuss the responsibilities of the Division Coordinator Before the season starts: 14

• Before the Season Starts Attend all registrations • Recruit coaches • Identify field assignments • Assist with or complete scheduling • Work with CVPA to ensure coaches are trained and Safe Haven ® certified. This includes you! Attend eAYSO webinars including eAYSO for Administrators.

• Ensure your Region is scheduling training courses in eAYSO for your coaches • Distribute uniforms.

• Use Shutterfly for team management.

• Delegate responsibilities • Balance teams • Develop team rosters 15

Responsibilities during the season 16

• • • • • • • • • • • • Inspect and monitor coaches and teams to ensure that Safe Haven ® protection guidelines are followed.

Implement Kids Zone ® Handle difficult situations that might arise involving coaches, referees, parents and players.

Encourage coaches to do parent orientation for teams.

Find coaches for teams without one.

Recognize and thank volunteers who are helping you.

Serve as liaison between Regional Commissioner and coaches.

Attend Regional Board meetings.

Watch practices/games to ensure Safe Haven guidelines are followed and provide feedback to coaches.

Make sure teams thank referees, not just the other team.

Set up a process for and encourage coaches to do player evaluations.

Collect scores 17

Responsibilities after the season 18

After the Season • Turn in player evaluations.

• Debrief the season with the RC.

• Reward, recognize and retain volunteers.

• Evaluate coaches. • Player ratings can be entered in eAYSO.

• Prepare for the next season.

• Attend AYSO EXPO.

• Re-evaluate team balancing techniques.

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Resources Division Coordinator Job Description Division Coordinator Manual AYSO’s Safe Haven ® Manual AYSO Reference Book Play it Safe Newsletter Region Toolkit 20

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A Team Management Tool • Promote free site for every team. (Release of team information set by Region.) • Manage practice and game schedule.

• Create snack schedule.

• Create contact list including jersey numbers.

• Update availability information – edited by parent.

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How many of your Regions have implemented Kids Zone ® ?

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• • • • • • • • • • Kids are #1 Fun – not winning – is everything Fans only cheer, only coaches coach No yelling in anger Respect the volunteer Referees No swearing No alcohol, tobacco products or other controlled substances No weapons Leave no trash behind Set a proper example of Good Sportsmanship 24

As a Division Coordinator how could you help to support the Kids Zone ® philosophy even if your Region hasn’t implemented it?

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• • • Hey Coach!

Make sure all of the coaches in your division receive “Hey Coach”, AYSO’s eNewsletter. Occasionally send an email highlighting something in the eNewsletter and ask for feedback.

Ask one of the more experienced coaches in your division to practice with new coaches early in the season.

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To be a successful Division Coordinator, you must be a _ _ _ _ _ _ _ _. The clue: M _ _ _ A _ _ R 28

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Mediator

Mediator

What kinds of situations would a Division Coordinator have to mediate?

Describe a difficult situation and how you handled it?

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Attributes of a Mediator Clear eyes for seeing.

Big heart for empathy and compassion.

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What are some of the qualities that a Division Coordinator should possess?

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1 AD Training September 2014 2 What qualities of a Division Coordinator do these pictures represent?

3 4 34

Qualities Patient Optimistic Organized Energetic Happy Confident A Hard Worker Tolerant of Others Persistent A Leader A Manager An Administrator Open-minded Spontaneous An Active Listener A Team Player Thorough 35 A Time Manager

Dealing with Confrontation 36

• • • • • • • Dealing with Confrontation Make sure the right person is handling the problem.

Validate the person’s anger/frustration.

Focus on the problem, NOT the person.

HEAR their side; keep an open mind.

Summarize what you heard; find a nugget.

Strike a win-win agreement; get buy-in.

End on a positive note.

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Let’s take a short quiz.

Remain seated if the answer is “True” or stand up if the answer is “False”.

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1. Division Coordinators should be men because some situations require a strong assertive decision.

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2. It is only necessary for Division Coordinators to communicate with other Division Coordinators .

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3. Even small Regions can benefit from appointing a Division Coordinator.

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4. One of AYSO’s six philosophies is Fair Play.

Good Sportsmanship

FALSE

Open Registration Everyone Plays ® Balanced Teams Positive Coaching Player Development 42

1 5. A Division Coordinator is an AYSO leader.

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6. One of the roles of the Division Coordinator is to meditate.

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Meditate 45

Customer Service Advice From an Expert

“Whatever you do, do it well

.

Do it so well that when people see you do it they will want to bring others and show them how well you do what you do.” Walt Disney

Each year, the AYSO National Office receives thousands of calls from concerned families who can not reach their local AYSO Region or do not get replies to questions about… …player registration/VIP program …coach, team, practice time, location …volunteer points, referee points …playoff criteria and participation …refunds, uniform returns, next registration 47

They would rather be communicating with you! -

Reachable phone and email publicized

800-555-AYSO

[email protected]

Make sure there is room for messages REPLY ASAP 48

Thank you!

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