Transcript Wellness Corporate Solutions:Encouraging Healthy

Wellness Corporate Solutions:
Encouraging Healthy Behaviors
Why Wellness ?
Lifestyle habits (inactivity and poor nutrition)
account for 70% of healthcare costs
Increase productivity
Decrease absenteeism
Increase employee satisfaction
Decrease health care costs
Improve recruitment and retention
Decrease stress
Happier employees yield better
customer relations
The astonishing state of
healthcare costs
Healthcare $$ = Employers’ Nightmare
90% of companies pay a portion of their employees’ premiums.
76% of respondents believe health care costs take
as much as 10% of business revenues.
TriNet Q3 HR Trends Survey
Employees Feel the Pain Too
Increased cost-sharing squeezes workers.
Premium increase
Wage increase
Iceberg of Full Costs from Poor Health
to Employers
The majority of the impact to an organization for poor health is generated by indirect costs
revealed in Absenteeism and Presenteeism rates
30%
Medical Care and
Pharmaceutical Costs
Health-related
Productivity Costs
70%
Absenteeism
Presenteeism
Source: Worksite Health Promotion, Chenoweth, 1998
Source: A Practical Approach to Occupational and Environmental Medicine,
2003
January 21, 2010
LiveHealthier Proposal for Microsoft Corporation
Modifiable Risks and Lost
Productivity Levels
Excess Productivity Loss (%)
18.0%
16.4%
16.0%
14.5%
% of Lost Work Productivity
14.0%
13.0%
12.0%
10.0%
9.1%
7.5%
8.0%
6.0%
4.4%
4.0%
1.9%
2.0%
0.0%
0.0%
0 Risks
1 Risk
2 Risks
3 Risks
4 Risks
5 Risks
6 Risks
7+ Risks
Excess Productivity Loss (%)
Source: Wayne Burton, Chin-Yu Chen, et al., The Association of Health Risks with On-the-Job Productivity, JOEM 47:796-777, Aug. 2005
Who Are We?
Our team, backed by 3500 subcontractors
Our Partners
3,500 trained and certified health professionals
nationwide
www.mypyramid.gov
www.cdc.com/leanworks
www.womenshealth.gov/bodyworks
About Wellness Corporate
Solutions
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Been in business since 2004
MBE Certified, Woman owned business
Wellness Program Planning and Consulting
Onsite Services ( Biometric Screenings –
Fingerstick/Venipuncture, Flu Shots, Seminars, Health
education, Healthy Cooking Demos)
Online Programs ( customizable web portal –HRA, health
education, nutrition/exercise tracking, nutrition info)
Health Coaching ( email, onsite and telephonic)
Health Challenges ( engaging, fun and results oriented)
Incentive design, tracking, redemption and reporting
How We’re Different
•“Boots on the ground”
• Nimble and Flexible
• Creative Solutions fit your
clients needs
•Global provider of innovative
health management programs
• Work with all size groups
from as little at 25 to as many
as 65,000+
•National capabilites
• Hands on, high touch
philosophy
Our Clients, just a few…
Your Wellness Program
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Program Administration (surveys, letters, newsletters, bulletin boards, monthly health education, aggregate
reporting, and program marketing)
Online or paper based Health Risk Assessment
Health Fair Screenings
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Enhanced Health Fair elements
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Integrated education and training with nationally-recognized leader in dietetics
Team or Individual based Wellness Challenges and Campaigns (Biggest Loser/Pedometer Step Challenge)
Onsite presentations on specific health conditions and disease management
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Integrated Telephonic and Online Coaching with Primary Coaching Model
Diabetes Management and Lifestyle Coaching
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Chair massage, healthy cooking demos, fitness assessments, grip tests, Yoga demonstrations, vision screening, and Podiatrist
provided gait analysis
Customized Online Portal with trusted Health and Wellness Resources
Lifestyle Behavior Change Coaching
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Basic Lipid, Full Lipid, Glucose, Hemoglobin AIC, Triglycerides, Thyroid Levels (TSH), Trace Mineral Levels, Metabolic Panel,
Prostate Specific Antigen (PSA), Spirometry (Pulmonary Function), Skin Scope (Dermaview or Dermascan), Bone Density,
Mammograms, Flu Shots and Vaccinations
Sessions can be designed to accommodate participants, including hour long, half day, full day, multi-day
Consultation with fitness centers, cafeterias and vending machines
Support and training for charity walks, runs and other events
Live web events with experts on health and wellness topics
Integrated Incentive Management Design/Fulfillment and Support
Dedicated Program Manager
Comprehensive Program Offerings
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Biometric Screenings (Fingerstick/Venipuncture)
Flu Shots
Enhance Health Fair Elements
Customized online web portal
Health Coaching
Incentive Program Management and Design
Dedicated Program Manager
Health/Nutrition Challenges (8-10 weeks)
Workshops/Lunch and Learns/Seminars/Health Education and more
Gym Membership partnerships
Customized Reporting –(aggregate, executive, participation,
engagement, ad hoc)
• ROI Analysis
Health Fair Services
Screening Services:
•Fingerstick – Total Cholesterol/HDL/Glucose/Blood
Pressure/BMI/Body Fat/Height/Waist Circumference
•Venipuncture – (Fasting/Non Fasting) Total
Cholesterol/HDL/Glucose/Triglycerides/Blood
Pressure/BMI/Body Fat/Height/Waist Circumference
•Bone Density Tests
•Basal Metabolic Rate Calculation, etc.
Missed the screening, what do you
do?
•Walgreens Take Care Clinics
•CVS Minute Clinics
•BioIQ test kits
•LabCorp
•Physicians
Health Fair Services
Additional Services:
•Flu Shots
•Chair Massages
•Acupuncturists
•Healthy Cooking Demonstration
•Green Health Fair w/Vendors
•Health Risk Assessment (HRA)
Staffing and Certifications
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Clinical Staff Training and Experience
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Proprietary network consisting of over 3,500 health professionals nationwide who are specially
trained to execute health screening events
Screeners have medical licensure or certification (examples include: Nurse Practitioner, RN, LPN,
Respiratory Therapist, Phlebotomist, Medical Technician, Health Educators, Registered Dietitian)
Bi-lingual capabilities: health professionals, consent and result forms
National and state laboratory licensure for biometric health screenings
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National CLIA and state laboratory licensure for biometric health screenings
National Coverage
– Maintain equipment and staff to manage numerous same
day screenings across the country
– Service Level Agreements with both Walgreens (
TakeCareClinics) and CVS ( Minute Clinics) to perform
biometrics for remote employees and small locations
Begin with Education
• Onsite Health Screening and Health Risk Assessment
– Strongly recommended to launch program, get a snap shot and
baseline data at the beginning to measure progress and improvement
– If employees don’t know or understand their numbers they are at
greater risk
– Powerful teaching moment, catalyzes action
– Incentivize this step
• Onsite Wellness Seminars, DVD’s, Live Webinars
– Informative, educational, fun
– Hit hot spots
– Demonstrate care and concern
• Interactive nutrition and exercise tracking tools
• Actionable health messages
• Health and Wellness Newsletter
Well Employee Portal
• Health Action Programs (workshops)
• Personalized Dashboard with Individualized
Health Management Tools-Easy to use
• Nutrition and Activity Trackers/Recipe Library
• Integrated HRA and biometrics
• Unlimited access to Health Coaches
• Incentive Program Implementation/Management
• Trusted Health Education and Information
Well Employee Portal
Account and Program
Management
WCS Dedicated
Account Manager
WCS Onsite/Virtual Event Management Team
Program
Delivery
Program
Customizations
Communications
Reporting
& Analytics
Web Portal
Wellness
Coordinator
Health Risk
Assessment
Screenings
Data Integration
& Acquisition
Lifestyle
Management
WCS Ongoing Support &
Management
Launch
3 Months
Client
Management
Team
Strategize with Client on
program goals, & WCS
to execute and manage
• Regular phone calls
• Program success reports
• Needs assessments & summaries
• Identify trends & revise programming
Year 2
Mutual support between
coordinators & WCS
• Site-specific programming
• On-site grassroots outreach
• Request tracking tools
• Regular phone calls
• Support for on-site events
• Customized program materials
Year 3
9 Months
6 Months
Client
Employees
Coordinators
Promote dialogue between employees
& WCS program management team
• Individualized employee resources
• Trainings, demos, webinars
• Customer service & metrics
• Feedback via polls & surveys
• Formal focus groups
Coordinated
Communications Framework
Strategy Development
• Overall communication strategy development
• Overall program branding, tone, look and feel
• Coordinated communication management tools
• Coordinated printing/fulfillment
Strategy
Development
Program Launch Communications
• Overall program introduction
• Overall program value-proposition
• Executive sponsorship
• Program awareness campaign
Program Launch
Communications
Ongoing Program Communications
• Ongoing marketing of new initiatives
and health action programs
• Employee & manager messages
• Enrollment campaigns
• Engagement campaigns
• Health action programs
Ongoing Program
Communications
Participant Materials
for Specific Programs
Communications Materials Can be Customized
or Tailored to Meet Client’s Specific Needs
Participant Materials for
Specific Programs
• Personal value-proposition
• Invitation to programs
• Welcome & ongoing
messages
• Program specific materials
• No response outreach
We Support Your Team
• Dedicated Account Manager
• Program materials and online portal custom branded to your
organization
• Company specific messaging
• Incentive design and management
• Online Event Scheduler
• Reporting Deliveries /ROI analysis .
• Management of Wellness Committees and Champions
• Incorporate links to internal and/or external resources
• Employee engagement strategies
• Build a culture of health by creating a vision and communicating the
dream
Customized Reports: Annually, Quarterly,
Monthly & Ad Hoc
Overall
Program
Performance
& Satisfaction
Overall Program Metrics
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Web Portal Analytics
Breakdown of Eligible vs. Active
Gender Breakdown
Participant Locations
Service Delivery Metrics
Shareholder Satisfaction
Participant Satisfaction
Health
Coaching
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Inquiries & Engagement
Interaction Modality – phone/email
Interaction Frequency & Depth
Goal Commitments
Goal Completions
Goal Discontinuations
Subsequent Goal Commitments
Participant Satisfaction
Lifestyle
Behavior
Change
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January 21, 2010
Site Visits
Page Views
Average pages per view
Most requested pages
Site performance
Lifestyle Behavior Change
Health Coaching
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Web Portal
Analytics
LiveHealthier Proposal for Microsoft Corporation
Participation levels for all eligible segments
 Enrolled by risk level
 Enrolled by lifestyle area
Risk Factor Distribution
Subgroup Reporting as defined by Client
Time-over-Time Risk Change
Progress Reports by Risk Area
Progress Reports by Participation Level vs.
Non-participants with Similar Risk Profile
Pre-Loss Risk Flow Analysis
Risk Flow Trends
Risk Change Analysis
Data Analysis & Reporting
Custom Reporting & Analytics
Overall
Program
Performance
& Satisfaction
Web Portal
Analytics
Health
Coaching
Outcomes
Lifestyle
Behavior
Outcomes
Measuring Program Success
• Outcomes
• Engagement/Participation
• Satisfaction Rates
• Service Levels
• Metric Achievement Reporting and ROI
Analysis
Work with us
Experienced Team
Proven Tools
Exceed Expectations
We can take your program further
Ariana Abedi
Sales and Business Development Manager
[email protected]
Office: 301.229.7555
Cell:301.233.7800