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Who are we? • A fast, secure and reliable global instant money transfer platform • Over 12 years of dedicated service experience Who are we? • Have registered outstanding growth in business volumes and network, across 5 continents, over 90 countries and more than 80000 agent locations • Run on a proprietary, web-based application, which facilitates secure, fast and highly reliable money transfers, with a global reach • Use highly user- friendly software platform with almost zero-error dependability; agent doesn’t require technical knowledge for operating Our strengths Technology • • • Dedicated IT division Proprietary state-of-the-art systems In-house system development capability Compliance & Controls • Expert AML compliance team, monitoring global transactions; abreast with latest compliance guidelines • Risk and internal control mechanisms to drive operations People • • Executive team with breadth and depth of industry experience An inclusive and team-work driven work culture Overview Xpress Money Cash pick up Instant transfer of money using internet platform, with beneficiary collecting money from the pay-out agent location Account Credit Door to Door Service* Transfer of money into a bank account which is credited through a cheque / draft Transfer of money using internet platform, with beneficiary receiving money at his doorstep *Door to Door service available in select countries Features •Use unique 16 Digit code called XPIN (Xpress Personal Identification Number) for added security • Simple encashment procedure for beneficiaries • User-friendly technology for easy operation • Fast & reliable system • Automated report generation Features • Scalability includes Application Program Interface and Web Service Integration for seamless real-time transaction processing • Dedicated 24/7 IT Support team in UAE • Automated World Check on blacklisting on real-time basis • Dedicated disaster-recovery site for business continuity assurance The process Service Capabilities- South Asia India Country with largest volume of inward remittances in the world The Xpress Money advantage: • Receiver can collect money instantly from any agent location in India • Network- More than 30000 agent locations • Call & pay service- at select locations • Toll Free Number- 1800-425 9585 Service Capabilities- South Asia Bangladesh Country with 7th largest volume of inward remittances in the world The Xpress Money advantage: • Receiver can collect money instantly from any agent location in Bangladesh • Network- More than 4500 agent locations • Instant account credit Service Capabilities- South Asia Pakistan Country with 11th largest volume of inward remittances in the world The Xpress Money advantage: • FREE instant money transfer above $100 to partner banks (from select countries) • Receiver can collect money instantly from any agent location in Pakistan • Network- More than 4000 agent locations • Instant account credit Service Capabilities- Far East Philippines Country with 4th largest volume of inward remittances in the world The Xpress Money advantage: • Receiver can collect money instantly from any agent location in Philippines • Network- More than 10000 agent locations, the LARGEST for any instant money transfer provider, in Philippines • Door delivery • Instant account credit • Customer Support Number: +63 262 16 102 / 103 Service Capabilities- Europe The Xpress Money advantage: • Licensed as a Payment Institution under Payment Systems Directive – FSA, UK • HMRC regulated company • Receiver can collect money instantly from any agent location in UK & Cyprus • Network of more than 6000 receive agent locations • Competitive charges to major receive markets Registered office: 14-15, Carlisle Street, London W1D 3BS, UK 1. 2. The Financial Services Authority (FSA) is the regulator of the financial services industry in the UK Her Majesty's Revenue and Customs (HMRC) is a non-ministerial department of the UK Government responsible for the collection of taxes and the payment of some forms of state support Service Capabilities- CIS & Africa The Xpress Money advantage: CIS •Receiver can collect money instantly from any agent location in Azerbaijan, Georgia, Kyrgyzstan, Ukraine •Network of more than 8000 agent locations Africa •Receiver can collect money instantly from any agent location in Ethiopia, Brunei, Eritrea, Gambia, Rwanda, South Africa, Uganda •Network of more than 1000 agent locations Service Capabilities- Middle East The Xpress Money advantage: • Receiver can collect money instantly from any agent location in UAE, Bahrain, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Yemen & Turkey • Network of more than 1000 agent locations • Dedicated 24/7 Customer Support Centre • Competitive charges What makes us different? As a brand • Actively involved in social initiatives, in giving back to the community through Xpress Money Foundation, the company’s CSR wing A few initiatives include during the floods in Pakistan, Typhoon Ondoy in Philippines, etc • Loyalty program called Priceless, launched in the UAE, to be rolled out globally, a by-product of our ongoing efforts to constantly & consistently improve & innovate, to provide the customer with a superior brand experience What makes us different? As a service • SMS alert to the sender, which helps avoid costly follow-ups • Live updating of transaction status online as & when payment is made • No cancellation charges • Telephonic notification to the receiver (at select locations) Partners Non-bank Associates *Note: The list of partner institutions is non exhaustive. Our global presence Regional Office Middle East & Africa 2,869 Russia and CIS 8,704 Europe & Americas 7,383 Pacific 155 Asia 59,910 Across 5 continents Through more than 90 countries, 80000 agent locations & growing… Our support system • 24/7, dedicated, in-house support team • Employment of state-of-the-art, highly secure internet platform • In-house IT team for software and technology deployment & updation Thank you