Transcript Document

Barriers to Communication
Linzi J Kemp
Sept 2003
Improved
Stakeholder
Response
Quicker
Problem
Solving
Stronger
Decision
Making
Enhanced
Professional
Image
Effective
Communication
Increased
Productivity
Clearer
Promotional
Materials
Stronger
Business
Relationships
Steadier
Work Flow
The Communication Process
Phase 1:
Sender Has
an Idea
Channel
And Medium
Phase 2:
Sender
Encodes Idea
Phase 3:
Sender Transmits
Message
Phase 6:
Receiver
Sends Feedback
Phase 5:
Receiver Decodes
Message
Six-Phase
Process
Situation
Phase 4:
Receiver Gets
Message
Communication
Process
CODING
(Senses)
THINKING
DOING
TALKING
WRITING
DECODING
(Senses)
NOISE
DECODING
THINKING
OBSERVING
LISTENING
READING
CODING
SEMANTICS
START