Transcript Chapter 6

Chapter

6

The Marketing Game Plan

6.1 The Game Plan 6.2 Entertainment and Sports Strategies 6.3 Mapping the Plan

Sports and Entertainment Marketing

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Winning Strategies

AEG

 Anschutz Entertainment Group (AEG) is a key player in movie exhibition  AEG dominates specific markets  second largest promoter of live events in the U.S.

 AEG sells more than $500 million in tickets annually Chapter 6 Slide 2

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Lesson 6.1

The Game Plan Goals

 Explain the difference between marketing tactics and strategies.

 Discuss the importance of planning to stay ahead of the competition.

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Terms

    tactic strategies marketing intelligence trade shows Chapter 6 Slide 4

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MARKETING TACTICS

 Nike wants to be number one in their market.

 Nike needs to __________________ from Adidas, the market leader.

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Tactics First

tactic

 __________________________________ __________________________________ __________________________________ __________________________________ __________________________________  the most effective tactics are developed by salespeople  tactics can work their way from salespeople to upper management Chapter 6 Slide 6

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Strategies

strategies

 __________________________________ __________________________________ Chapter 6 Slide 7

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 What is the difference between a tactic and a strategy?

 ________________________________ ________________________________ ________________________________ Chapter 6 Slide 8

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BEATING THE COMPETITION

 “Winning the game” in business means gaining market share over competitors and making a profit.

 __________________________________________ __________________________________________ Chapter 6 Slide 9

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What Information is Needed?

 

marketing intelligence

__________________________________ __________________________________ Chapter 6 Slide 10

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 Pricing   pricing is very important to customers __________________________________ __________________________________ __________________________________ Chapter 6 Slide 11

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 Distribution  __________________________________ __________________________________ __________________________________ Chapter 6 Slide 12

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 Product/Service Management  knowing the product and service offerings of competitors can __________________________________ __________________________________ Chapter 6 Slide 13

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 Promotional Efforts  promotional competitive analysis reveals:  the product characteristics emphasized by competitors   ___________________________ ___________________________ Chapter 6 Slide 14

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Finding the Information

 _______________________________ _______________________________ _______________________________ _______________________________ Chapter 6 Slide 15

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  internet efficient searching leads to effective results   ____________________ ____________________ Chapter 6 Slide 16

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 observations  combining the insights of a variety of salespeople can provide ___________________________________ Chapter 6 Slide 17

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trade shows

 major events where people in a related industry meet to   show their products exchange ideas  learn about the latest trends  ___________________________________ ___________________________________ Chapter 6 Slide 18

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 customers  ___________________________________ ___________________________________ ___________________________________  can provide competitive information Chapter 6 Slide 19

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 Give three examples of marketing intelligence information that might be collected by a movie theater.

 __________________  __________________  __________________ Chapter 6 Slide 20

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Lesson 6.2

Entertainment and Sports Strategies Goals

 Explain the importance of learning from customers.

 Discuss sports marketing strategies.

 Discuss entertainment marketing strategies.

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Terms

    marketing plan interpretation applied research touchpoints Chapter 6 Slide 22

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DATA-DRIVEN DECISIONS

_______________________

 a document that describes the tactics and strategies that will be used to market the product or service Chapter 6 Slide 23

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 raw data  the facts and recorded measures that have been gathered Chapter 6 Slide 24

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Interpretation

interpretation

 __________________________________ __________________________________ __________________________________  drawing conclusions that relate to the defined marketing research problem Chapter 6 Slide 25

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Applied Research

applied research

 _______________________________________ _ 

touchpoints

 the points at which the business makes contact with the customers      web site visits e-mails phone calls advertisements one-on-one sales pitches Chapter 6 Slide 26

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 Explain what Peter Drucker’s definition of marketing means.  ________________________________ ________________________________ ________________________________ Chapter 6 Slide 27

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SPORTS MARKETING STRATEGIES

 _______________________________ _______________________________ _______________________________  Using research to form the right tactics to attract fans is a challenge for teams.

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Fans Rule

 ____________________________________  Adidas and Nike have different tactics and strategies to compete for soccer fans.

 Adidas provides soccer balls for the World Cup and promotes customizable soccer cleats.

 Nike is filling a niche for street-ready soccer merchandise and is sponsoring a number of major international soccer teams.

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 What drives professional sports teams’ marketing plans? Explain why.

 ________________________________ ________________________________ Chapter 6 Slide 30

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ENTERTAINMENT MARKETING STRATEGIES

 The movie and music industries use many of the same strategies used in sports marketing to attract customers.

 Determining the new tactic first and then figuring the strategies that will drive sales is the key.

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Capitalizing on Controversy

 Sony carefully developed a tactic and a strategy for promoting

The DaVinci Code.

  provided a website for religious dialogue avoided overexposure prior to the movie’s release Chapter 6 Slide 32

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Concert Pricing Strategies

 Indoor concerts are more economical to produce than outdoor concerts.

 A smaller indoor concert may be more profitable than a larger outdoor concert.

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 Industry consolidation has lead to decreased competition.

 Declining profits are prompting concert promoters to re-evaluate pricing strategies.

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A Little Music with Your Coffee?

 Starbuck’s Entertainment  connects Starbuck’s brand with entertainment  By 2005, Starbucks sold 3.5 million CDs.

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 Why would a coffee shop add entertainment items to its menu?

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Lesson 6.3

Mapping the Plan Goals

 Explain how marketers determine direction and focus for a marketing plan.

 List and describe the components of a marketing plan. Chapter 6 Slide 37

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Terms

    mission statement mass market product portfolio test marketing Chapter 6 Slide 38

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KNOW WHERE YOU ARE HEADED

mission statement

 identifies the nature of the business and the reason it exists  All tactics and strategies should be built around the mission statement.

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A Sense of Direction

mass market

 a broad group of customers Chapter 6 Slide 40

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product portfolio

 all the products a company has available at any one time 

test marketing

 where the sales potential for a new product is tried in a small market prior to its final release Chapter 6 Slide 41

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 Explain the importance of a company’s mission statement to the marketing plan.

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THE PLAN

 The marketing plan is a detailed document that further provides a detailed description of how the tactics and strategies will be implemented.

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Components of a Marketing Plan

 A marketing plan should be guided by the current and future needs of customers.

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 Analysis  The Mission Statement  The marketing plan must be in agreement with the mission statement.

 Marketing Information  Information is gathered, analyzed, interpreted and used to make business decisions.

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 The Tactic   describes product or service differentiation should pinpoint a gap that is not be filled by another product or service Chapter 6 Slide 46

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 Strategy  describes the marketing mix  Product/Service  the identified need is the basis for the development of the product or service Chapter 6 Slide 47

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 The Distribution System  describes how the product or service will be made available to customers Chapter 6 Slide 48

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 Pricing  The price must be set where revenues will be maximized to cover all costs and provide a profit. Chapter 6 Slide 49

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 Promotional Strategies  how the product will be positioned in the minds of customers     advertising publicity sales promotion personal selling Chapter 6 Slide 50

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 Financing  disclosure of all expected costs and revenues  might indicate need for additional funding  Risk Management  outlines possible risks and strategies for minimizing the risks Chapter 6 Slide 51

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 Implementation   Assignments of Responsibility  specify who is responsible for each component of the plan  Timeline   start with completion date and plan backwards specify event sequencing Internal Communication System  define how all key organizational members will be kept informed of the plan  provide a feedback mechanism Chapter 6 Slide 52

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 Selling  defines how direct sales will be handled  Review and Evaluation  define mileposts for progress checks of the plan Chapter 6 Slide 53

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Look to the Future

 Organizations should have future products planned while current products are still experiencing strong sales.

 Marketing plans require periodic revisions.

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 Why must the marketing plan include intervals for review and evaluation?

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PERFORMANCE INDICATORS EVALUATED

 Develop a written business plan for a start up business.

 Identify the customer base and demographics for the target market.

 Demonstrate knowledge and understanding of entrepreneurship.

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 Communicate research in a clear and concise manner both orally and in writing.  Demonstrate effective persuasive and informative communication and presentation skills.

 Identify customer relations and promotion related to successful businesses.

 Analyze financial data and determine appropriate pricing strategies.

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THINK CRITICALLY

1.

2.

Why is a detailed business plan so important when starting a business that offers a new product or service?

Why is the Executive Summary the most important part of the business plan?

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1.

1.

Why is it important to look at the competition when preparing a business plan?

What is the value of surveying the target market when preparing a business plan?

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