Transcript MS104: Technology Care

MS104: Teacher Technology Care
“I do not fear computers. I fear the lack of them.”
- Isaac Asimov
“I do not fear computers being used. I fear them being
broken and not repaired.”
- Michelle McCaffrey
DOE Help Desk/Service Center
• You can call in a software or hardware issue:
718- 935- 5100
• Hours of Operation: 6am to 6pm Monday to
Friday, and 8am to 4pm on Saturdays
• To report an incident, you will need:
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Serial Number
Model type/number
DOE Asset ID
Clear description of issue
DOE Help Desk/Service Center
• To report incident online:
https://servicecenter.nycenet.
edu/selfsupport/login.asp
• You can log on with your
Outlook ID (beginning of your
email address) & password
SmartBoards &Projectors
• SMARTBoard Customer Support
1-866- 5186791 or
http://www.smarttech.com/us/Support/Browse+Sup
port
• NEC Projector Help: 1-800-836-0655
• Other projector model - simply
Google the “make and model/Customer
Service” for assistance troubleshooting
Reserving/Signing Out Laptop Carts
• To reserve a laptop
cart, please sign out
https://docs.google.com/spreadsh
eet/ccc?key=0AhjDvKczCfJndEx
hY09CUG8yRE5meDdqSnkwaD
lmb0E&hl=en_US#gid=0
OR
• Visit the Wiki
Laptop Cart Keys
• Keys should be CAREFULLY turned & removed
• Do not leave them in the cart doors
• Cart keys are housed with the following point
people:
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4th Floor - Ms. Gleason
3rd Floor - Ms. Colisimo
2nd Floor – Ms. Boerschig
1st Floor – Ms. Clark
Carts & keys must be returned to the above
teachers
Consideration: Carts & Colleagues
• All laptops are numbered, teachers must ASSIGN laptops to
students and keep track of student users
• Teachers should make sure students SHUT DOWN their
laptops before putting them in the mobile cart
• Place all laptops in their labeled slots with wires NEATLY in
appropriate slots
• Plug power wires back into laptops, however, DO NOT
leave computers charging over night (turn off power switch
in the back or unplug)
• Before allowing your students to print, please make sure
select the pages that they want to print and are not selecting
excess pages. Create and enforce printing rules for your
class
• Cart & key must be returned to the floor cart point person
Reporting Laptop Cart Issues
• Please report ALL issues
(hardware & software)
A.S.A.P. so that they can
be repaired in a timely
manner
• Complete Laptop repair
slip completely & submit
top portion to Ms.
Boerschig & bottom
portion should be lightly
taped to laptop
MS104: Student Technology Care
“One of the most feared expressions in modern
times is 'The computer is down.' ”
-Norman Ralph Augustine
“One of the most feared expressions in modern
times is ‘An MS104 student broke the technology
contract’”
- Ms. McCaffrey
Technology Contracts
• ALL students must read & sign a technology
contract before beginning to use
laptops/computers in our school
• Parents/Guardians must also read & sign
contract
• These contracts are an official agreement &
will be filed
• ANY violation of this contract will terminate
a student’s privilege to use a laptop/computer
Contract…
Review: MS104 Technology Contract
• I understand that the use of technology is a
privilege, not a right, and inappropriate use will
result on the cancellation of those rights.
• I will use the technology equipment for
educational purposes only. When using school
computers, I will:
▫ be polite
▫ use appropriate language
▫ not look at or use anyone else's work without
permission
Review: MS104 Technology Contract
• I will treat all technology equipment (mice,
keyboards, headphones, hardware and software)
with care. Vandalism will result on the cancellation
of my privileges and other disciplinary actions.
• I will not install "pirated software" or knowingly
use flash drives with viruses on any equipment.
• I will not download files that are inappropriate or
that could render our network inoperable by
exceeding its capability. (Music, programs, videos
etc.)
Review: MS104 Technology Contract
• I will always log off my workstation after finishing
my work.
• I will not use technology equipment for games, to
do so will result in an instant referral.
• E-mail should only be checked for assignments
sent to school. For no other reason should
students check their e-mail.
Review: MS104 Technology Contract
• I will not open, delete, move or modify other
people's files without their permission. I will not
change any settings.
• I will only use the Internet for appropriate learning
activities. I understand that I am not allowed to
search for inappropriate content or access
inappropriate sites on the Internet.
• I recognize and honor the intellectual property of
others. I will comply with legal restrictions regarding
plagiarism and the use and citation of information
resources
Contract Importance/Signature
Be Responsible!
• Treat the laptops with respect
• You abuse it, you lose it!
• Please may sure you report any
computer issues immediately to your
teacher
• Save your work
• Shut down your computer when
instructed by your teacher
• When returning laptops:
▫ Place carefully in the corresponding
numbered slot
▫ Plug in neatly