Transcript mobile - Fortumo Developers

Guideline for Preload Projects

Following guide is designed for API merchants
providing preload or Try& Buy content for
smart and feature phones in order to comply
with minimum PSMS industry requirements.
Step 1: Call-to-Action







Pricing information is clearly visible and
depicted in local currency
Clear instructions of use if BUY or OK
buttons is pressed
Reminder is it a subscription based
service or one-off
Should access to service expire after
certain period, the length of active use
must be expressed
Language requirements are respected
Information should be localized for every
market
User must be able to Cancel the flow
without making the payment
Step 2: Legal requirements





User must be informed of the legal terms
before purchase is initiated
Depending on operator policies warning on
additional costs applicable
Disclaimer preventing unauthorized usage
by minors must be well articulated
Merchant legal name and customer support
helpline/helpdesk contacts are visible
Country specific disclaimers are outlined on
Developers Portal
Step 3: Payment Confirmation



1.
2.
3.
User must be properly informed if the
transaction has been successful
Reply MT language must be localized
Reply MT triggered by merchant backend
must contain relevant information about the
purchase including
Name of the product
Price
Support service center contacts
Step 4: Submit for approval

1.
2.
3.
4.
Given that abovementioned rules are respected our approval
manager needs to validate the materials to proceed with
onboarding. Prepare to send us
Screenshots of the full flow
Video clip presenting the full payment experience
Specimen preload phone for testing (if requested)
List/screenshots of all active services in a specific country per
shortcode and keyword
Step 5: Go Live
In service creation phase present as much information on your
business model, how the service works and general service idea
to speed up the onboarding procedures and Go Live with ease.
Important Reminder
Once service is launched all subsequent compliance issues discovered
must be resolved within the shortest possible terms. Indemnities caused
by noncompliant flow shall be mirrored to merchants should Fortumo
face any financial implications by the operators/regulators. Click here to
learn more about Fortumo rules and regulations.