Transcript Identity Theft - Your Legal Rights

This webinar is brought to you by
CLEONet
www.cleonet.ca
CLEONet is a web site of legal information
for community workers and advocates who
work with low-income and disadvantaged
communities in Ontario.
2010, Community Law School
(Sarnia-Lambton) Inc.
About our presenters…
Margaret Capes is Legal Education Coordinator of Community Law
School (Sarnia Lambton). She also acts as Review Counsel for
Community Legal Services, as an adjunct professor in the clinical
law program, and as faculty advisor for Pro Bono Students Canada
and the Dispute Resolution Centre, all at the Faculty of Law,
University of Western Ontario. She is the former Executive Director
of Community Legal Assistance Sarnia.
Community Law School (Sarnia-Lambton) Inc.
About our presenters…
Daniel Chometa is the Community Outreach Manager for
Consolidated Credit Counseling Services of Canada. Dan’s work is
dedicated to generating awareness personal finance issues. He has
spearheaded financial literacy initiatives with organizations such as
The United Way of Greater Toronto and the Toronto Adult Student
Association. Dan is a graduate of Mount Allison University.
About our presenters…
Elaine Magil is the Manager of Outreach and Development for the
Homeward Bound program at WoodGreen Community Services in
Toronto. She teaches financial education for women and
newcomers, and also works closely with single mothers to address
a wide range of challenges. She has worked in community and
social services for over 6 years in Canada and the United States.
Presentation Overview
Part II of a two-part series on identity theft
1. How to Help a Victim
2. Challenges in Helping Victims: Questions and Comments
3. Useful Resources
4. Closing
Community Law School (SarniaLambton) Inc.
How to Help a Victim
Contact Police – file a police report
Notify the Credit Bureaus – Equifax, Trans Union
Contact your Banking Institution
Investigate New Accounts – review your credit report
Contact Corporate or Banking Ombudsmen
Check your Address with Canada Post to see if there was a change of address reported
Check your Passport – check with passport Canada to be sure no one has applied for a new
passport under your name. Visit www.ppt.gc.ca or call 1.888.567.6868
Contact Phone Busters (The Canadian Anti-Fraud Call Centre) 1.888.495.8501 or
www.phonebusters.com
Contact RECOL (Reporting Economic Crime Online)
1.888.495.8501 or www.recol.ca
Challenges in Helping Victims:
Questions and Comments
• To use the chat feature, type your question or comment into the
chat box. This information will only be seen by the presenters and
not other participants. While we will try not to use participant’s
names, we may need to ask you clarifying questions so please do
not expect anonymity.
• To ask a question over the phone please press the “Raise Hand”
button so we can call on you to ask your question and so we can
maintain a speaker’s list. You will need to press *7 on your
telephone key pad to un-mute the line if you would like to speak
over the phone.
Other Resources
Competition Bureau www.competitionbureau.gc.ca
Privacy Commissioner www.privcom.gc.ca
RCMP http://www.rcmp-grc.gc.ca/scams-fraudes/id-theft-vol-eng.htm
Phonebusters www.phonebusters.com
Office of Consumer Affairs www.consumer.ic.gc.ca
RECOL www.recol.ca
Canadian Bankers Association www.cba.ca
Canada Post www.canadapost.ca
Financial Consumer Agency www.fcac.gc.ca
Department of Justice www.canada.justice.gc.ca
Ministry of Consumer Services www.sse.gov.on.ca/mcs/en/pages/default.aspx
efault.aspx
CLEONet – www.cleonet.ca
Presenter Contact Information
Margaret Capes
Community Law School (Sarnia-Lambton) Inc.
[email protected]
Dan Chometa
Consolidated Credit Counseling Services of Canada Inc.
[email protected]
Elaine Magil
WoodGreen Community Services
[email protected]
2010, Community Law School
(Sarnia-Lambton) Inc.
This webinar was brought to you by
CLEONet
For more information visit the Consumer
Law and Criminal Law sections of CLEONet
at www.cleonet.ca
For more public legal information webinars
visit:
http://www.cleonet.ca/training
2010, Community Law School
(Sarnia-Lambton) Inc.