Transcript Urban Development Institute

Urban Development Institute – Calgary
2011 Annual Report
November 29, 2011
1
Urban Development Institute - Calgary
2011 Annual Report
Vol. XIII
November 29, 2011
Representing the development industry in sustainable growth through partnerships and relationships with all stakeholders.
Urban Development Institute – Calgary
2011 Annual Report
November 29, 2011
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Message from the Executive Director
Dear UDI – Calgary Membership:
On behalf of the Urban Development Institute – Calgary, I would like to respectfully submit the 2011
year in review. As in previous years, there was no shortage of challenges facing our Industry.
Similarly, there was no shortage of incredible volunteers coming together for the collective good in
order to meet these challenges head on.
The dedication of the UDI membership never ceases to amaze me. UDI – Calgary has over 140
volunteers, working with our closest partners at the City of Calgary to continue to make our City the
envy of our country. As you will see in the pages of this review, there is a staggering amount of work
and coordination occurring with The City.
2011 started with a bang as there was a new Mayor and several new Aldermen who needed to be
educated about the importance of the development Industry. At the same time, there was an
incredible effort put forward to conclude the most recent 5 year Standard Development Agreement.
Going forward, there is an important piece of policy known as the Framework for Growth
Management which will require the full attention of the Industry.
In closing, I would like to thank the UDI – Calgary staff for all of their hard work this past year. They
make coming to work each day a pleasure. We are all looking forward to an exciting 2012!
Michael Flynn
Executive Director
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Urban Development Institute – Calgary
2011 Annual Report
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Board of Directors
At the 2010 UDI – Calgary Annual General Meeting, there
were some changes to the structure of the Board of
Directors. Don Merlo began his 2 year tenure as the
incoming Chairman. Michael Dutczak and Paul Taylor
stepped down from the Board at the completion of their
terms this year.
In addition, the Board welcomed two new members; David
Allen and Chris Plosz.
The following pages provide information on just some of the
issues the Board has been working on in the past year.
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Board of Directors Initiatives
2011 Standard Development Agreement Negotiations
Over the course of 9 months, the UDI – Calgary negotiating team,
led by Don Merlo and other members of the Board of Directors
concluded the most recent 5 year Standard Development
Agreement. The negotiations were difficult in that The City of
Calgary is facing a severe financial crisis, with limited sources of
revenue outside of the property tax. While the outcome did result
in a substantial increase to the levies, this was primarily due to the
introduction of a water and waste water levy which had been
previously transferred over to the Transportation levy.
There were some positive outcomes such as another 5 year term,
much enhanced and transparent reporting by the City of how and
where the levies will be spent and an agreement to find at least
10% in cost reductions through process and design review.
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Board of Directors Initiatives
Developed Community Levy Negotiation
City Administration was directed to develop an approach for
calculating and collecting charges for redeveloping communities to
recover the cost of infrastructure associated with growth. UDI –
Calgary has successfully argued that the methodology used should
be broadly consistent with the methodology used to calculate the
acreage assessment to fund infrastructure in Calgary’s New
Communities. Deviations in methodology should only occur in
instances where the specifics of redevelopment require a
fundamental change in approach.
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Board of Directors Initiatives
Votecalgary.ca
In the summer of 2010, our industry launched votecalgary.ca, an
interactive initiative aimed at educating and engaging the almost
30,000 Calgarians who work in Calgary’s housing and
development sector to vote in the City’s October 18 municipal
election.
Through the votecalgary process we engaged over 75 candidates
on our website, conducted 50 candidate videos, held face to face
candidate meetings, held two very successful candidate forums,
released professional polling on all 14 wards and produced an
education package dispelling misconceptions about our
industry. Through these tactics we have broken down barriers
with City Council and the general public for our industry. By
modeling the open and transparent approach we expect of
government we have positioned ourselves as thought leaders,
information resources and most importantly we have opened up
doors to have the important conversations we need to have to be
successful in our businesses.
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Board of Directors Initiatives
2011 Strategic Retreat
In the Spring of this year, the UDI – Calgary undertook a strategic retreat to
develop a new direction for UDI – Calgary as an organization. This involved
a review of the overall mandate and direction of UDI. It will result in a new
Board structure for 2012 as well as a refocusing on where we wish to direct
our resources. One of the outcomes was the hiring of a research
professional to begin to compile essential research on the benefits of
growth.
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Board of Directors Initiatives
Framework for Growth and Change
This piece of policy is meant to be a framework that will be used to make
decisions on how Calgary will grow and develop over the next 60 years. The
vision of the city was established with the approval of the Municipal
Development Plan in September of 2009. The Framework for Growth and
Change will create a method for putting the Municipal Development Plan vision
into operation. UDI – Calgary has a taskforce working with the City on this plan
as it obviously will have a direct impact on our Industry.
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Board of Directors Initiatives
Mayor’s Initiative to Cut Red Tape
The Mayor has launched an initiative to cut red tape; the processes or policies
that add time and complication where there doesn't need to be any. This has
been a long-standing issue for the Development Industry and we are pleased
to be a major stakeholder in this exercise, particularly as it related to the
approvals process and customer service at The City.
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Project Manager Update
2011 has been an engaging year with discussion of critical issues such as the City of
Calgary growth management, the 10% cost reduction proposal, redevelopment levy
principles and criteria, design guidelines, Rocky View County security requirements,
and so on.
Our Committees, Task Forces and all UDI-Calgary volunteers have been very busy
throughout the year and I am proud to recount some of their activities and
achievements in greater detail later in this report.
The dedication of UDI-Calgary volunteers is truly praise-worthy. The contribution of
their time, effort and expertise is extraordinary and we are very grateful. Through our
volunteers, UDI-Calgary makes a significant impact in the Development Industry and
beyond.
On behalf of the UDI Administration, I would like to express our appreciation to our
dedicated and committed Volunteers for the generous gift of their time and resources!
Bev Jarvis
(and personally… my thanks to everyone for your assistance throughout my first full year with UDI!)
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Development Agreement/Levy Negotiations
The Development Agreement was finalized with the guidance of Mark Wynker, Chris Ollenberger,
Chris Plosz and Brett Friesen. As well, Members of the Board of Directors completed the intense
negotiations of the development levies with the City. Lastly, Standard Specifications were finalized with
the aid of our dedicated Committee and Task Force volunteers.
The new Levies have been divided into “pre-400 Hectare” and “post-400 Hectare” amounts:
Pre-400
Post-400
Sanitary Sewer Levy
$22,178
$44,356
Water Levy
$12,235
$24,469
Community & Recreation Levy
$ 62,713
$74,438
Transportation Assessment Levy
$ 93,258
119,605
Traffic Signage and Road Markings
$
648
$ 650
Inspection Fee
$ 2,326
$ 2,326
Storm Sewer Levies
Bow River
$ 3,039
$ 3,654
Elbow River
$ 263
$ 314
Fish Creek
$ 397
$ 582
Nose Creek
$12,795
$ 9,469
Pine Creek
$ 3,441
$ 3,616
Shepard
$47,481
$51,553
…continued
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Development Agreement/Levy Negotiations - continued
The Developer Funded Infrastructure Stabilization Fund (Oversize Fund) per hectare rates remained
unchanged for 2011:
Utilities
Major Roads
Community & District Parks
$ 5,000
$11,800
$ 5,500
Negotiations are current and on-going with respect to the 2012 Development Agreement.
We anticipate wrapping up the negotiations for the various 2012 Specifications shortly. Indeed, the
2011/2012 Road Specification is complete and we are awaiting publication of the advance release of the
2012 Road Specification shortly.
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Technical Negotiations
On the heels of the rather significant changes to the 2010 Water, Sewer, and
Landscape Standard Specifications, 2011 was a relatively quiet year with regard to
changes in those same Specifications.
The 2011/2012 Road Specifications, however, involved rather detailed and technical
negotiations as the City requested a number of changes to the Specification, many of
which were subsequently modified through discussion and negotiation. The final
version of the Road Specifications should be published shortly.
For reference, a listing of specification changes can be found at the front of each
Standard Specification book.
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Planning Committee
In 2011, Co-Chairs Sue Paton and Sean Nolan, navigated the Planning Committee members
through a variety of issues and policy, including:
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Residential Street Standards – Sidewalk & Trees
Sustainable Development Task Force Communications & Proposals
Growth Management Framework Policy Overviews
Draft Landfill Variance Policy
LUB – Sustainment Advisory Committee Representation & Updates
Proposal for Large Places of Worship
Tentative Plan Approval Process Review & Engagement
Clarion Report Review
CPAG Pre-Application Process
Design Guidelines for Development Adjacent to Entranceways – Policy
Suburban Residential Growth Report
Rocky View County Intermunicipal Development Plan
Downtown Parking Review
LUB Changes – Signs on Private Property
…continued
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Planning Committee - continued
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MDP-CTP Sustainment Advisory Committee – Updates
Form-based Controls Review
Calgary Metropolitan Plan - Monitor
Regional Context Studies
The 2011Planning Committee was comprised of:
Sue Paton, Co-chair
Gillian Lawrence
Ben Lee
Ted Stack
Jason Palacsko
Wilf Richter
Sean Nolan, Co-chair
Garett Wohlberg,
Jay German
Kathy Oberg
Ryan Boyd
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ER Setbacks (Stream Classification and ER Setback Policy)
The ER Setbacks Task Force has been formed to investigate the key elements of
Stream Classification and Setback Policy, and to develop a strategy for change.
This past year the Task Force has secured a Policy Paper written by the
esteemed Bob Quasi to advance discussion of the inequities and errors in the
current policy. It is anticipated the Policy Paper and supporting documentation,
researched and compiled by the Task Force, may be the foundation that will lead
to realignment of the current Policy.
The Task Force consists of David Allen (Chair), Richard Geleta, Nick DeCarlo,
Chris Davis and Kelly Blenkin.
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Urban Densification Committee
The Urban Densification Committee is charged with the role of guiding and advising the City of Calgary in
matters pertaining to the densification of the Urban Core. Frequently, the Committee provides valuable
insight to matters of interest shared with the Planning and Commercial Committees.
The dedicated members of the Urban Densification Committee are:
James Scott
Glen Pardoe
Linda Hackman
Wendy Jabusch
Matthew Boukall
Richard (Rick) Lewis
Jaydan Tait, Chair
John Purdy
Ben Lee
Richard White
And their attention has been directed toward:
* LUB Sustainment Advisory Committee Updates
* LUB and CPAG as referenced by the Clarion Report
* Beltline Community Investment Fund, Terms of Reference & Board Representation
* Downtown Parking Policy Review
* Alberta Building Code Barrier-Free Revisions
* Downtown Density Bonus Restructuring Review
* Calgary Heritage Authority Status Review
* Mission Community Charettes Participation
* Federation of Calgary Communities /Developer Relations
* Sunalta Area Redevelopment Plan Review
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Technical Committee
Mark Wynker is the Chair of The Technical Committee, an intensely involved Committee in
terms of broad scope and responsibility. The work load is shared among committee members:
Dale Johnson
Reg Jans
Brett Friesen
Richard Geleta
Trevor Huber
Jim Montgomery
Ian Hunsche
Greg Bodnarchuk
A great deal of Committee work is generated by the various Committees and Task Forces
reporting up to it. The Technical Committee is responsible to monitor the actions/activities of
the Urban Landscape, Water Management, Transportation, Technical Negotiations, Electronic
Submissions, Environmental and Shallow Utilities Committees.
In 2011, the Technical Committee directed their attention to:
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A Review of Roads, Water, Sewer and Landscape Standard Specifications – in particular,
the proposed new standards for Roads
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Working with Water Resources on Process Improvement Strategies to address Approval
Timelines
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Administration/Investment of the DFISF (oversize fund)
…continued
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Technical Committee - continued
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Mandrel Testing Requirements, Flushing Velocities & Drop Test Requirements
Environmental Reserve / Wetland Setback issues
FAC Concrete Replacement/Maintenance issues
Methods to Improve Circulation Timelines at the City of Calgary
Monitor completion of the Erosion & Sediment Control Guidelines
Construction & Finance Agreements – Pipe sizes
Enmax Project Specific Pricing Review
DSSP Section # 3 - Waste & Recycling Review
TUC Rehabilitation & Security Reduction Clarification
Storm Sewer Oversize Boundary Recoveries – Calculation Methodology
Water Single Feed Servicing – Review Specification
Snow Removal Additives Review
Terms of Reference for Pedestrian Bridges and Bridge Structures
2011 has been a busy year for the Technical Committee.
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2011 Annual Report
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Urban Landscape Committee
The Urban Landscape Committee worked extremely hard in 2010 and the early part of 2011 reviewing
a tremendous number of revisions to the Standard Specifications for Landscape Construction. Thanks
to their early dedication, there is something of a ‘shorter’ list for negotiations in the current calendar
year.
The Committee continues to manage issues such as Invasive Plant Strategic Management Plan, Tree
Evaluation, Pesticide Bylaw, etc. Presently, Marissa Koop and the Committee are working on the Draft
BIA Framework, the Restoration Framework and, perhaps more challenging, the Wetlands
Compensation Matrix/Tool. In early 2012, the Committee will reviewing significant material for the LID
Technical Manual/Guideline in conjunction with the Water Management and Environment Committees.
The Urban Landscape Committee:
Paul Douglas, Chair
Henry Heuver
Barry Paxton
Stan Siemens
Ryan Mortson
Scott Wright
Victor Kallos
Marvin Smith
Marissa Koop
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2011 Annual Report
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Water Management Committee
The Water Management Committee makes a vital contribution to the Development Industry overall.
This year, one of the extraordinary accomplishments was the completion of the Storm Water Management
Design Manual. The new Manual is the culmination of years of consultation and countless hours involving
line-by-line review, much of which has been done face to face with our Water Resources counterparts. All
Committee members have contributed and in particular, this past year, Rick Carnduff, Paul Jacobs, Luis
Narvaez and Asif Aslam.
The Committee has met quarterly with Water Resources. Discussions have included process reviews,
project improvement measures, run-off volume analysis, oil & grit separators. ponds process, storm water
retrofits, etc. The Shepard Regional Drainage Study has been scrutinized by the Committee as well.
In 2012, the Committee will again be involved with Water Resources in another major project to create an
LID Technical Guidance Manual, mostly likely commencing in Q1.
Thank you to our Committee members:
Rick Carnduff (Co-Chair)
Paul Douglas
Paul Jacobs
Kelly Blenkin
Victor Kallos
Andrew Chan
Kelly Blenkin (Co-Chair)
Liliana Bozic
Don Pasquini
Luis Narvaez
Asif Aslam
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2011 Annual Report
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Erosion & Sediment Control Task Force
A special acknowledgement to the Members of the Erosion & Sediment Control
Task Force who have dedicated considerable time and energy working with
our partners at the City of Calgary to finalize the Erosion & Sediment
Control Guidelines and Field Manual.
As the final edits have been completed on the Guidelines and Manual, we
anticipate they will be posted in the next few weeks
Our thanks to:
Don Pasquini
Eric Richoz
Rob Kirsch
Colin Campbell
Michael Collinson
Ted Stack
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2011 Annual Report
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City of Airdrie Task Force
Airdrie Task Force represented UDI well in negotiating with the City of Airdrie
Administration a proposed series of new development standards. The initiatives,
supported by Administration, were a challenge to the City of Airdrie Council to appreciate
and visualize. At the end of the day, the majority of the Proposed Standards were not
supported by Council. However, perhaps the discussion may be revisited in the future.
Not to be discouraged, and subsequent to the Annual Developer Meeting, the Task
Force is back in front of Administration addressing zero grading concerns, levies and a
variety of other development issues .
Airdrie Task Force Co-Chairs: Phil Nottveit and Brett Friesen
Members:
Alan Sylvestre
Collin Campbell
Reg Jans
Averil Trapp
Dale Johnson
Trevor Sholdice
Peter Lewandowski
Arnie Stefaniuk
David Baker
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2011 Annual Report
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Shallow Utilities – Streetlighting Task Force
The Shallow Utilities Committee is Chaired by Chad Blash working with Richard
Revesz, Richard Geleta, Alan Sylvestre, Peter Lewandowski, Ian Hunsche, Moh’d
Al-Heneiti, Reg Jans and Steve White.
In 2011, the Committee has focused on:
• ENMAX Developers Choice Delivery Model and Agreement
• ENMAX Project Specific Pricing Analysis
• Subdivision Plan Approval Coordinated with Utility Line Assignment
• Standard TELUS Agreement - Underground Telcom Service Agreement
• Regularly Scheduled Meetings and on-going Communication with the Calgary
Shallow Utilities Consortium
• Digital Drawings – Standardized / Acceptable Format
• Joint Pedestal – Technology and Design
• Streetlight Installations – Flowchart of Timing & Coordination
• Right of Way for TELUS 5x5 Sites
The Committee also participates in the City of Calgary “Complete Streets” Project.
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2011 Annual Report
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Transportation Committee
The Transportation Committee is actively involved in City of Calgary and Regional transportation
issues affecting the development industry.
Committee Chair, David Thatcher, leads the enthusiastic group of volunteers:
Patrick Briscoe
Bruce Nelligan
Glen Pardoe
Calvin McClary
Grace Lui
Neil MacKimmie
In 2011 the Committee has been actively involved in the following issues:
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Calgary’s Complete Streets Program
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Draft Roundabout Policy
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Transportation Impact Assessment Guidelines
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Residential Streets – Sidewalk & Trees Policy
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Downtown Parking Review
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Multi-family Lane Access Policy
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Calculation of Fire Response Times
The Transportation Committee continues to meet and review concerns with the City of Calgary
Transportation on a quarterly basis.
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2011 Annual Report
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Commercial/Industrial Committee
The committed members of the Commercial/Industrial Committee are:
Sandy Menzies, Chair
Rick Charlton
Chris Davis
Carmel Gatt
Don Larke
Jane Power
Michael Hobson
David Dalen
Warren Paulsen
Greg Donaldson
Our Commercial Committee has been active throughout the year commenting on Policy
and pursuing a variety of initiatives:
* LUB Sustainment Advisory Committee Participation
* Downtown Land Use Redesignation Workshops
* LUB Height Calculation in Industrial/Commercial Districts
* CPAG – On Target Reporting
* LUB - Signs on Private Property
* Project: Large Commercial/Retail Urban Design Guidelines
As well, the Committee co-hosted with CPAG another Joint Educational UDI/CPAG
luncheon in the spirit of cooperation and understanding (special thanks to Sue Paton,
Planning Committee, for her contribution in this undertaking).
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2011 Annual Report
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Rocky View County Liaison Committee
The RVC Committee meets regularly to address a variety of issues pertaining to development
in Rocky View County.
The key issues for the Committee in 2011 were proposed revisions to Standard Specifications
and Servicing Standards, Riparian Land & Wetland Conservation, the Inter-Municipal
Development Plan, Hamlet Land Use Districts and the Reeve’s Task Force Report on Growth
Planning,
As well, two separate task forces, both led by Richard Geleta, have been charged with
negotiating new Residential and Commercial Security Requirements. The discussions are
near completion and the proposals will soon be returned to Administration and Council for
review and approval.
The County of Rocky View has undergone a significant number of personnel changes this
past year however, Chris O’Hara has maintained the commitment to meet regularly. We
welcome newer members of the RVC Liaison Committee, Bo Jiang and David Wyatt.
The 2011 UDI Committee representatives include: Richard Geleta (Chair), Cam Hart, Dawn
Hovdebo, Ron Sawchuk, Asad Niazi, Ian Hunsche, Arnie Stefaniuk, Birol Fisekci and
Dan Dankewich.
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2011 Annual Report
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Environmental Task Force
In 2011, Travis Oberg assumed the role of Chair of the Environmental Committee. Members include:
Bob Faktor
Torrey Swan
Phil Wareham
Ken Hugo
Michael Lupart
Vern Hart
Bill MacDonald
Marilee Hill
Key issues, activities and proposed policy that have engaged the Committee this past year are:
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Greenhouse Gas Emissions Draft Plan
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Proposals from the Sustainable Development Task Force (Justin Pockar)
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Environmental Advisory Committee (attended & monitored by Bob Faktor & Travis Oberg)
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Alberta LID Partnership, Monitoring
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Wind Energy– City of Calgary Project
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Rainwater Harvesting – City of Calgary Project
The Committee is also pleased and proud to be participating in the Alberta Environment Brownfield
Incentive Research Project through Torrey Swan and Phil Wareham.
It is expected in the first Quarter of 2012, the Committee will become an active participant in the Water
Resources LID Technical Manual review.
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2011 Annual Report
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UDI – Calgary Events
In the past year UDI – Calgary hosted six luncheons, four breakfast seminars, the Spirit of UDI
Awards, the annual Golf Tournament and the 2010 Christmas Reception.
• The total year event attendance was approximately 2700 members.
• The 2010 Christmas Reception was attended by over 600 people from the City of Calgary,
surrounding municipalities and our membership.
• The 2010 Spirit of UDI Award was presented to Mark Wynker for his exceptional leadership
and dedication to UDI – Calgary and UDI Alberta.
• 226 members participated in the 2011 golf tournament at Heritage Pointe, over $6600 was
raised for the Calgary Habitat for Humanity and we successfully filled our truck for the annual
Tool Drive. Congratulations to Adam Rozak and Carol Oxtoby who won the men's and
women’s low gross.
Thank you to all of our event speakers and presenters who graciously donated their time.
Dr. Frank Atkins
Dr. Duane Bratt
Kerry Harwood
Adam Legge
Paul Schnitzler
Sano Stante
Casey Vander Ploeg
Richard White
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Our accomplishments would not be possible without our continued member support. Thank you to the 61
UDI – Calgary member companies who generously allowed their employees to work in a volunteer
capacity on the many challenges faced by the development industry in 2011.
Ace Construction Company Inc.
AECOM
Almor Testing Services Ltd.
Alpha Better Landscaping
Altus Group Limited
Apex Limited Partnership
Brookfield Residential Properties Inc.
Brown & Associates
BSEI
Bunt & Associates Engineering Ltd.
Burnet, Duckworth & Palmer LLP
Calgary Municipal Land Corporation
Canada Lands Company Limited
Carmel Gatt Architect
Centron Group of Companies
Clifton Associates Ltd.
D.A. Watt Consulting Group Ltd.
Dundee Development Corp.
EBA Engineering & Consultants Ltd.
Emco Waterworks
Enmax Power Services Corp.
Exp Services Inc.
Focus Corporation
Foothills Landscaping Limited
Fraser Milner Casgrain LLP
Genstar Development Company
Gibbs Gage Architects
Grosvenor
GWL Realty Advisors Inc.
Heritage Pointe
Hopewell Residential Communities
IBI Group
ISL Engineering & Land Services Ltd.
Kidco Construction Limited
L.A. West (Calgary) Inc.
LGN Consulting Engineering Ltd.
Marmot Concrete Services Ltd.
Matrix Landscaping Architecture
Mattamy Homes Limited
McElhanney Consulting Services
McIntosh-Lalani Engineering
Melcor Developments Ltd.
MMM Group
Morrison Hershfield
Municipal Counsellors
North Star Excavating Inc.
Nucor Systems Inc.
Pacific Continental Developments
Pasquini & Associates Consulting
Qualico Communities
Remington Development Corp.
Riddell Kurczaba Architecture
Rockmount Financial Corporation
Ronmor Holdings Inc.
Southwell Trapp & Associates Ltd.
Stantec Consulting Limited
Stormwater Solutions Inc
Tamani Communities
United Communities
Urban Systems Limited
WestCreek Developments
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New Members
In 2011, the following companies joined UDI – Calgary:
Advent Commercial Real Estate Group
Attainable Homes
Blueprint Software Corporation
Bonnie J. Anderson
Calgary Real Estate Board
Cast in Stone Fences by DDS Consulting
Darlene Jensen
ITC Construction
Joe Connelly
Longview Planning
MacDonald Development Corp
Madeline King & Assoc.
Norwood Waterworks Ltd.
O2 Planning & Design
Placemakers Canada Inc.
Read Jones Christoffersen
SweetCroft Engineering
Trojan Industries Inc.
WAM Development Group
WC2B Engineering
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UDI – Calgary 2011 Board of Directors
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Don Merlo, - Brookfield Residential Properties Inc. - Chairman
Don McLeod, WestCreek Developments - Past Chairman
Richard Priest, Apex Limited Partnership - Director
Mark Wynker, Stantec Consulting Ltd. - Associate Vice Chairman
Chris Kolozetti, United Communities - Treasurer
Glynn Hendry, Qualico Communities - Director
Chris Plosz, Hopewell Residential Communities - Director
Jaydan Tait, Brookfield Residential Properties Inc. – Director
Doug Porozni, Ronmor Holdings Inc. – Director
Marcello Chiacchia, Genstar Development Company - Director
David Allen, Brookfield Residential Properties Inc. – Director
Karin Finley, Qualico Communities - Director
UDI - Calgary Administration
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Michael Flynn - Executive Director
Beverly Jarvis - Project Manager
Kimber Higa - Administrative Assistant
Pat McHale - Office Administrator
[email protected]
[email protected]
[email protected]
[email protected]
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