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Unit 4 – Giving Feedback Aim • Provide the opportunity to develop feedback skills Learning outcomes • List the key points to be considered when giving feedback • Apply effective feedback skills Educational Solutions for Workforce Development Subtle Feedback “Your work is both good and original.” “Unfortunately the bit that is good is not original and the bit that is original is not good.” Anonymous Educational Solutions for Workforce Development Less Subtle Feedback Educational Solutions for Workforce Development The seven principles of good feedback practice (HEA 2004) 1. Facilitates the development of self-assessment (reflection) in learning 2. Encourages teacher and peer dialogue around learning 3. Helps clarify what good performance is (goals, criteria, standards expected) 4. Provides opportunities to close the gap between current and desired performance 5. Delivers high quality information to students about their learning 6. Encourages positive motivational beliefs and self-esteem 7. Provides information to teachers that can be used to help shape the teaching Educational Solutions for Workforce Development Pendleton’s Rules • • • • Briefly clarify matters of fact The learner goes first and discusses what went well The trainer discusses what went well The learner describes what could have been done differently and makes suggestions for change • The trainer identifies what could be done differently and gives options for change • Pendleton et al 1984 Educational Solutions for Workforce Development JOHARI Window http://www.businessballs.com/johariwindowmodel.htm Educational Solutions for Workforce Development Feedback Sandwich • Give some positive feedback first • Then make a suggestion for change. Be specific and describe what you have seen that could improve and offer choices for change • Then give another positive message Educational Solutions for Workforce Development Non-judgemental Feedback Descriptive Specific Behaviour Explore choices • v v v v evaluative generalised personality telling what to do http://www.gptraining.net/training/educational_theory/feedback/non_judjmental_ feedback.htm Educational Solutions for Workforce Development One Rower Educational Solutions for Workforce Development Two Rowers Educational Solutions for Workforce Development Defined Criteria • The Boat provides the main focus of the photograph • Black should be used to provide stark contrast with other colours • The boats evoke a feeling of movement and stillness • The picture gives a strong sense of peace Educational Solutions for Workforce Development