Servant Leadership - ocpaonline.org

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The Principles of Servant
Leadership
In Student Life
Ashland University
Servant Leadership House
Dr. Dan Lawson
Who is this Guy?
Dr. Dan Lawson
Dean of Religious Life,
Ashland University
What’s happening today?
• The origin of servant leadership theory
– Greenleaf
– The Bible
• Current studies in servant leadership
• What are we doing at Ashland
University?
Robert Greenleaf
• The Servant as
Leader – 1970
• Servant leadership: A
journey into the
nature of legitimate
power and greatness
– 1977
• Journey to the East 1956
Greenleaf 1904 – 1990
Hesse 1877-1962
The Ten Characteristics
•
•
•
•
•
Listening
Empathy
Healing
Awareness
Persuasion
•
•
•
•
Conceptualization
Foresight
Stewardship
Commitment to the
growth of people
• Building community
Listening
• the servant-leader will reinforce
these skills by a deep
commitment to listen intently to
others. He or she seeks to listen
receptively to what is being said
(and not said!)
Spears, L. C. (2003). Introduction: Understanding the growing impact of
servant-leadership. In The servant-leader within: A transformative path (pp.
13-28). New York: Paulist Press.
Empathy
• People need to be
accepted and recognized
for their special and
unique spirit.
Spears, L. C. (2003). Introduction: Understanding the
growing impact of servant-leadership. In The servantleader within: A transformative path (pp. 13-28). New
York: Paulist Press.
Healing
 servant-leaders
recognize that
they have an opportunity to
help make whole those with
whom they come into contact
Spears, L. C. (2003). Introduction: Understanding the growing impact of servantleadership. In The servant-leader within: A transformative path (pp. 13-28). New York:
Paulist Press.
Awareness

Awareness helps one in
understanding issues
involving ethics, power,
and values.
Spears, L. C. (2003). Introduction: Understanding the growing
impact of servant-leadership. In The servant-leader within: A
transformative path (pp. 13-28). New York: Paulist Press.
Persuasion
• The servant leader seeks to
convince others rather than
coerce compliance.
Spears, L. C. (2003). Introduction: Understanding the growing impact of
servant-leadership. In The servant-leader within: A transformative path (pp.
13-28). New York: Paulist Press.
Conceptualization
• Dream great dreams and think
beyond the day-to-day
realities.
– Keep a journal
– Find a mentor
– Vision quest
Spears, L. C. (2003). Introduction: Understanding the growing impact of
servant-leadership. In The servant-leader within: A transformative
path (pp. 13-28). New York: Paulist Press.
Foresight
• lessons from the past, the realities of the
present, and consequence of a decision
for the future
Spears, L. C. (2003). Introduction: Understanding the growing impact of
servant-leadership. In The servant-leader within: A transformative path (pp.
13-28). New York: Paulist Press.
Stewardship
• “holding something in trust for
another.”
Commitment to the
growth of people
• people have intrinsic value
Spears, L. C. (2003). Introduction: Understanding the growing impact of servant-leadership. In The
servant-leader within: A transformative path (pp. 13-28). New York: Paulist Press.
Building Community
• true community can be created
Spears, L. C. (2003). Introduction: Understanding the growing impact of servant-leadership. In The
servant-leader within: A transformative path (pp. 13-28). New York: Paulist Press.
Where did servant leadership
really get started?
• whoever wants to become great
among you must be your servant, and
whoever wants to be first must be
your slave (Matthew 20:26,27)
Sendjaya, S., & Sarros, J. C. (2002). Servant Leadership: Its
origins, development and application in organizations.
Journal of Leadership and Organizational Studies, 9(2), pp.
57-64.
Other examples of servantleadership
Max De Pree
1.I serve because I’m the leader.
2.I am the leader because I serve
Servant first
• Servant-leaders see themselves as a
servant first. (Greenleaf, 1997)
• The stewardship of the people they
lead is a critical characteristic of a
servant-leader.
Block, P. (1993). Stewardship: Choosing service over self-interest. San Francisco:
Berrett Koehler.
Jesus was deeply secure in his identity
Ford, L. (1991). Transforming leadership: Jesus' way of creating vision, shaping values,
and empowering change. Downers Grove, IL: InterVarsity Press.
Servant-leadership really works
1. openness and fairness
2. camaraderie/friendliness
3. opportunities
4. pride in work and company
5. pay/benefits
6. security
Levering, R. & Moskowitz, M. (2000). The 100
best companies to work for in America.
Fortune, 141(1), 82-110.
Kenosis
• To empty
• Not his deity but its
prerogatives
• Not to be served but
to serve
• We desire to be like
him
Philippians 2
A new model for Servantleadership
Patterson, K.A. (2003), “Servant leadership: a theoretical model”, Dissertation Abstracts
International, Vol. 64 No. 02, p. 570, UMI No. 3082719.
1.
2.
3.
4.
5.
6.
teachable;
concern for others;
controlled discipline;
seeking what is right and good for the organization;
showing mercy in beliefs and actions with all people;
focusing on the purpose of the organization and on the well-being of
the followers; and
7. creating and sustaining peace in the organization – not a lack of
conflict, but a place where peace grows.
Expanding Patterson’s Model
Winston, B.E. (2003), “Extending Patterson’s servant leadership model: explaining how leaders and followers
interact in a circular model”, paper presented at the Servant Leadership Research Roundtable, Regent University,
Virginia Beach, VA, available at: www.regent.edu/acad/cls/2003ServantLeadershipRoundtable/
Servant-leadership in
Higher Education
1. Morale & performance
improved
2. The model works
3. Employees motivated
out of a sense of calling.
4. Leader viewed as a
model leader.
5. Values lead to intent to
behave
Winston, B. E. (2004). Servant leadership at Herritage Bible College: a single-case study. The Leadership
and Organizational Develolpment Journal, 25(7), 600-617.
Where do we go from here?
Our Mission: The Servant Leadership
Program at Ashland University seeks to
create an environment where students are
empowered to serve others in their
communities, state, nation and world;
encouraged to explore their spiritual
development; and enabled to enhance
their leadership skills while living
together in a positive learning community.
Principles and practice
Leadership skills
Benefits of service
Spirituality and faith
Social issues and injustices
Philosophy of leadership,
service, and faith
Civic responsibility
http://www.ashland.edu/commserv/servantleadership.html
What are your questions?