Transcript Engaging Community Colleges A First Look

Student Engagement:
Social Networking and Student Success
May 26, 2010 • IOL 2010
Karla A. Fisher, Ph.D.
College Relations Coordinator
Center for Community College Student Engagement
Kerry K. Mix, Ph.D.
Research Assistant
Center for Community College Student Engagement
Center for Community College Student Engagement
Session Agenda
• Our research center
• Our population
• Data available to researchers
• Findings on social networking in colleges
• Institutional examples
Center for Community College Student Engagement
“I need someone well versed in the art of torture…
Do you know PowerPoint?”
Center for Community College Student Engagement
Center for Community College
Student Engagement
Who we are…
• Research and service initiative of the Community
College Leadership Program
• Fee-for-service and grant-funded
• Committed to improving student outcomes in
community colleges
• Committed to preparing leaders and researchers in
our field
Center for Community College Student Engagement
Who we study…
 11. 8 million community college students
(6.8M credit, 5M noncredit)
 60% enrolled part-time
 28 years / average age (46% are under 21)
 56% female
 40% minority
 42% first generation to attend college
(AACC, 2010)
Center for Community College Student Engagement
Who we study…
 43% of all U.S. undergraduates
 40% of all first-time college freshman
 52% of Native American undergraduates
 45% of Asian/Pacific Islander undergraduates
 45% of Black undergraduates
 53% of Hispanic undergraduates
(AACC, 2010)
Center for Community College Student Engagement
What is student engagement?
…the amount of time and energy students
invest in meaningful educational practices
…the institutional practices and student
behaviors that are highly correlated with
student learning and retention
Center for Community College Student Engagement
Students are more likely to persist
and learn if they…

Establish relationships with faculty, staff, and peers

Feel connected to the college

Successfully navigate through college systems,
processes, and procedures

Have an academic plan and set goals

Are active and engaged learners

Are challenged to do their best work
Center for Community College Student Engagement
Our research includes…
Quantitative
 CCSSE
 CCFSSE
 SENSE
 SOSE
Qualitative
 Initiative on Student Success / Starting Right
Center for Community College Student Engagement
CCCSE Tools for Improvement

Assess quality in community college education

Identify and propagate good educational practice

Identify areas in which colleges can improve

Help shift the focus to institutional locus of control
CCCSE also:

Publicly reports data

Opposes ranking of community colleges
Center for Community College Student Engagement
ranking
CCCSE Offers Data for Researchers
CCSSE 2002-2010
– 755 colleges from 49 states plus Alberta, British Columbia,
–
Bermuda, Marshall Islands, Northern Marianas, Nova Scotia,
Ontario, and Quebec
1,771,724 respondents (rep total enroll. of 5,206,557)
CCFSSE 2005-2010
– 367 colleges from 45 states plus the Marshall islands
– 45,000 respondents
SENSE 2007-2009
– 203 colleges from 36 states plus the Marshall and Marianas
–
Islands
230,000+ respondents (rep total enrollment of 1,390,000)
Center for Community College Student Engagement
Community College Survey of
Student Engagement (CCSSE)
What is CCSSE?
• Paper-and-pencil survey
• 123 items
 25 demographic items

98 engagement items
• Additional items – 5 per year
• Frequency and agreement
response categories
• Psychometric analysis & validation study
Center for Community College Student Engagement
Benchmarks of Effective
Educational Practice
CCSSE Benchmarks





Student-Faculty Interaction
Active and Collaborative Learning
Student Effort
Academic Challenge
Support for Learners
Center for Community College Student Engagement
CCSSE Benchmarks for Effective
Educational Practice
CCSSE Example Community College 2009
Benchmark Scores
Center for Community College Student Engagement
2009 CCSSE Cohort
 2007 - 2009
Quantitative data from:
 400,000+ students
 600 institutions
 48 states, plus the Marshall
Islands and Nova Scotia
Qualitative data
College vignettes
Cultivating Connections:




Center for Community College Student Engagement
In virtual space
In the classroom
On campus
Beyond the campus
Social Networking
Social construction of knowledge
“Academic social networking is a concept that refers to the
building of connections and relationships among a community of
learners” (Ciez-Volz, 2009-2010).
Web 2.0
“…a new era of Web-enabled applications that are built around
user-generated or user-manipulated content, such as wikis, blogs,
podcasts, and social networking sites” (Pew, 2009).
Center for Community College Student Engagement
How often do you use social networking
tools for any purpose?
Traditional-age students
Nontraditional-age students
6% 3% 5%
22%
22%
64%
MTPD
MTPW
MTPM
MTPY
Never
41%
6%
9%
22%
Center for Community College Student Engagement
Students’ use of social networking tools
to communicate about coursework?
Traditional-age students
Nontraditional-age students
10%
18%
27%
24%
10%
21%
Center for Community College Student Engagement
MTPD
MTPW
MTPM
MTPY
Never
16%
49%
15%
10%
Colleges’ use of social networking tools
to communicate about services?
Traditional-age students
Nontraditional-age students
4%
3% 9%
12%
43%
22%
19%
Center for Community College Student Engagement
MTPD
MTPW
MTPM
MTPY
Never
16%
53%
19%
Dissertation:
ONLINE SOCIAL NETWORKING: EXPLORING THE RELATIONSHIP
BETWEEN USE OF WEB-BASED SOCIAL TECHNOLOGIES AND
COMMUNITY COLLEGE STUDENT ENGAGEMENT (Mix, 2010)
 CCSSE 2009
 312 U.S. community colleges in 38 state
 179,936 max response
 Five special-focus survey items
 Institutional Social Networking Inventory (ISNI)
 83 colleges
 Campus Voice & Student Voice
Center for Community College Student Engagement
Used SNT for any purpose
53
52
51
50
49
48
47
Any Purpose_
46
45
44
43
42
Multiple times Multiple times Multiple times Multiple times
perday
per week
per month
per year
Never
Active and Collaborative
Learning
51.1
49.72
49.4
48.75
46.69
Student Effort
49.41
50.6
51.34
51.38
50.98
Academic Challenge
50.66
50.05
50.37
49.66
48.88
Student-Faculty Interaction
51.77
49.65
48.92
47.3
45.59
Support for Learners
51.31
50.32
50.17
49.42
47.24
Center for Community College Student Engagement
(Mix, 2010)
Used SNT to communicate about coursework
60
58
56
54
52
50
Use SNT to Communicate
48
46
44
42
M ultiple
times per day
M ultiple
times per
week
M ultiple
times per
month
M ultiple
times per year
Never
Active and Collaborative
Learning
58.62
55.93
51.02
47.27
43.82
Student Effort
55.75
54.28
50.17
47.54
46.12
Academic Challenge
56.34
54.67
50.93
47.96
45.74
Student-Faculty Interaction
60.3
56.17
50.8
46.22
43.64
Support for Learners
58.18
54.78
50.87
47.99
45.52
Center for Community College Student Engagement
(Mix, 2010)
College use of SNT to communicate about
services
College Communicate
About Services
70
68
66
64
62
60
58
56
54
52
50
48
46
44
42
M ultiple
times perday
M ultiple
times per
week
M ultiple
times per
month
M ultiple
times per year
Never
Active and Collaborative
Learning
62.88
55.58
52.14
49.56
47.22
Student Effort
63.1
56.85
53.46
49.71
46.28
Academic Challenge
61.24
56.21
52.9
50.19
47.01
Student-Faculty Interaction
66.56
58.28
53.5
49.2
46.1
Support for Learners
68.45
61.04
55.74
49.47
44.87
Center for Community College Student Engagement
(Mix, 2010)
Dissertation:
STUDENT ENGAGEMENT IN COMMUNITY COLLEGE ONLINE
EDUCATION PROGRAMS: AN EXPLORATION OF SIX
CONSTRUCTS WITH IMPLICATIONS FOR PRACTICE (Fisher, 2010)
 Survey of Online Student Engagement
 215 items (59 survey questions)
• 192 content items
• 23 demographic items
 2,085 respondents at five research sites
• 43% online courses exclusively
• 57% online and on-campus courses
Center for Community College Student Engagement
Online students less likely to use SNT
40%
35%
30%
25%
Very little
Some
Quite a Bit
Very much
20%
15%
10%
5%
0%
Online only
19h. Using social networking
tools to connect to people at
this college
Blended
Online Only
Mean
Online Only
Std Dev
Blended
Mean
Blended
Std Dev
Mean
Diff
Sig
(2 Tail)
Effect Size
2.15
1.047
2.43
1.048
-0.28
0.000
-0.27
Center for Community College Student Engagement
(Fisher, 2010)
One thing we KNOW about community
college student engagement…
It’s unlikely to happen by accident.
It has to happen
by design.
Center for Community College Student Engagement
Phillips Community College (AR)
Has actively encouraged faculty members to use
Facebook, Twitter, and other social networking tools
for academic purposes. For example, at in-service
activities, the chancellor personally encourages faculty
to use Facebook. Phillips plans to administer CCSSE
again in spring 2010 to assess whether the increased
use of social networking tools improves student
engagement.
Center for Community College Student Engagement
LaGuardia Community College LEARNING NETWORKS
Sample WEB 2.0 Network Interactions and Traditional Connections
Interactive, Public, Student-Driven Content
Proprietary, Secure
Web 2.0
Web 1.0
Blogger Home
Student Blogs
LAGCC Home
Youtube Home
YouTube Student Pages
LAGCC Email
Wikipedia Home
Wikipedia Users Group
Blackboard
Facebook Home
Facebook Student Pages
ePortfolio
Netvibes Home
Netvibes Student Pages
The Ning Home
Ning Student Pages
Shared Google Calendar
Traditional Learning Community
Theme Driven Content
Instructor
A
College
Composition
Research
Paper
Integrated
Hour
Student Cohort
Instructor
B
Instructor
C
Course in
Major
Course in
Major
LEARNING NETWORKS
Instructor C
Capstone
Student Group D
Urban
Studies
Instructor B
Student Group C
Mass Media
Composition
and Research
Student Group B
Basic Writing
Student Group A
Instructor A
Florida State College (FL)
Master Student Program (TA program)
• Paid appointment, 20 hours week
• Trained to support DevEd student
• Focus on academic & social connections
• 20% Web 2.0 required
Center for Community College Student Engagement
Thank you for attending our session!
Center for Community College Student Engagement
References
AACC [American Association of Community Colleges]. (2010). Factsheet 2010. Retrieved May 1, 2010 from
http://www.aacc.nche.edu
Center for Community College Student Engagement. (2009). Making connections: Dimensions of student
engagement (2009 CCSSE Findings). Austin, TX: The University of Texas at Austin, Community
College Leadership Program.
Chickering, A. W., & Ehrmann, S. C. (1996, October). Implementing the seven principles: Technology as lever.
AAHE Bulletin, 3-6. Retrieved November 29, 2008 from
http://www.tltgroup.org/programs/seven.html
Ciez-Volz, K. (2009-2010). The Master Student Program: Learning to network, networking to learn.
Jacksonville, FL: Florida State College at Jacksonville, Program Development.
Fisher, K. A. (2010). Student engagement in community college online education programs: An exploration of
six constructs with implications for practice. (Doctoral dissertation, The University of Texas at
Austin, May 2010).
Mix, K. K. (2010). Online social networking: Exploring the relationships between use of web-based
technologies and community college student engagement. (Doctoral dissertation, The University
of Texas at Austin, May 2010).
Pew. (2009). Definition of Web 2.0. Retrieved on July 1, 2009 from http://www.pewinternet.org/topics/Web20.aspx
Center for Community College Student Engagement
Karla A. Fisher, Ph.D.
Kerry K. Mix, Ph.D.
College Relations Coordinator
[email protected]
512.232.8247
Research Assistant
[email protected]
512.232.8428
Center for Community College
Student Engagement
3316 Grandview St.
Austin, TX 78705
www.ccsse.org
www.enteringstudent.org
Center for Community College Student Engagement