Transcript Slide 1
EgyptAir Holding Company visit us at www.egyptair.com EgyptAir Milestones visit us at www.egyptair.com Agenda EgyptAir in brief Egyptair Holding Company module Mission ,vision ,objective and group values Operation Module IT platform Renovation Safety Standards EgyptAir breakthrough Product & Service Enhancement Inflight services Network Expansion Operational highlights Fleet Growth Egyptair express profile and strategy visit us at www.egyptair.com EgyptAir in Brief EgyptAir is the national Flag Carrier of Egypt & dominant leader in the Egyptian market with a strong Brand. 100 % State owned since its establishment in 1932 EgyptAir was the 7th carrier in the world. EgyptAir was the 1st carrier in the Middle East & Africa. Is Self finance status without any government subsidy. Sole designated carrier in about 110 Egyptian BASAs. Egypt as destination is a strong product ( Tourism, Business, Population 78 M, GDP 5.7%). visit us at www.egyptair.com EgyptAir Holding Company Module In-flight services Company Maintenance &Engineering Company. Cargo Company EGYPTAIR Airlines Company Tourism & Duty Free Company EgyptAir Holding company عناصر التشغيل Medical Services Company EgyptAir Express Company. Ground Services Company Supplementary Industries Company visit us at www.egyptair.com Mission, Vision, Objectives & Group Values Mission Vision Create value for our customer, employees , owners & stakeholders. Deliver competitive customer service with true Egyptian spirit. Objectives Group Values Customer focus Both internal/external Profitability Favorable relation between revenues / costs Staff professionalism Increase staff motivation /professionalism Safety comes first Efficiency Teamwork Continues learning Serving the Egyptian economy visit us at www.egyptair.com Operation Module EgyptAir Airlines Legacy airline EgyptAir Cargo Cargo airline EgyptAir Express Regional airline Air Cairo Leisure airline visit us at www.egyptair.com IT Platform Renovations The year of 2006 represents a significant technological transformation point The future will characterized by technical innovations and promising projects On-board and on-ground, modern information technologies are offered which make flying even more pleasant Pricing Amadeus Engine E-Commerce (Web Site Portal) & IBE (Amadeus E-retail) Jan 2007 Amadeus DCS Aug 06 Pros Revenue Management V. 5.6 Oct. 06 Reservation (Altea Sell) Nov 4 2006 Loyalty (Crane) Jul 06 visit us at www.egyptair.com Revenue Accounting (LH SYS) Aug. 07 Call Centre Fulfilment Jan 2004 ( phase 1) E-TKT Dec 05 2006 Safety Standards IOSA 2004 Operator EgyptAir Maintenance Company IOSA 2006 Operator obtained the EASA 145. EgyptAir Training Center obtained the EASA 147 , Type Rating Training Organization (TRTO) in accordance with the EU JAR-FCL1 & all the FFS are approved by the ECAA and French DGAC. The center has become a member of the ICAO TRAINAIR Program visit us at www.egyptair.com EgyptAir Breakthrough EgyptAir since 2002 has been contracting with International Consultancy Agencies:Sabre ( 2003) : Implementation of IOCC Sabre (2004) : Restructure EgyptAir (Network, Pricing & Revenue Management, Sales & Distribution. Sypher (2005) : restructure EgyptAir network under the formulation of Liberalization plan of Egypt SH&E (2006) : enhance customer service experience program and Marketing activities Synovete Synovete(2006) : Market research Lufthansa Consulting (2006-2007) : improve cargo company performance. Lufthansa Consulting (2007) : improve Ground Handling Company performance. visit us at www.egyptair.com Product / Service Enhancement •EgyptAir became one of the best Airline to achieve “on time performance” •Sales through the internet and call centre are growing • EgyptAir Plus frequent flyer program introduced in 2001 and was upgraded using Crane Software by HITT in 2006. • On-line ticket sales introduced • e-ticketing service has been launched completed for the domestic sales offices as well as all the agents and 95% of the network was established in May 2007. • IET is implemented with 30 airline till oct 2007 visit us at www.egyptair.com 41% Other A/Ls BSP SALES 59% EgyptAir BSP & CTO SALES In-flight Services Modern and relaxing cabin interior State-of-the-art entertainment system (VOD) Seats are equipped with power ports. Variety of local and international newspapers and magazines in numerous languages including hours which is own self issued magazine. Motivated cabin crew who demonstrate genuine Egyptian hospitality. Hot Meal on all international routes including the short regional flights. visit us at www.egyptair.com Network EGYPTAIR NETWORK AMERICA MONTREAL NEW YORK EUROPE AMSTERDAM ATHENS BARCELONA BERLIN BRUSSELS BUDAPEST COPENHAGEN DUSSELDORF FRANKFURT GENEVA ISTANBUL KIEV Larnaca LISBON LONDON MADRID MILAN MOSCOW MUNICH OSLO PARIS ROME STOCKHOLM VIENNA ZURICH AFRICA MIDDLE EAST ACCRA ADDIS ABABA ALGIER ASMARA BENGHAZI CASABLANCA ENTEBBE JOHANNESBURG KANO KHARTOUM LAGOS NAIROBI TRIPOLI TUNIS ABU DHABI ALAIN ALEPPO AMMAN BAHRAIN BEIRUT DAMASCUS DAMMAM DOHA DUBAI JEDDAH KUWAIT MUSCAT RIYADH SANAA SHARJAH CAIRO DOMESTIC ABOUSIMBEL AL ARISH ALEXANDRIA ASSIUT ASWAN HURGHADA LUXOR MATROUH MERSA ALLAM NEW VALLY SHARM ELSHEIKH TABA CODE SHARE Flights visit us at www.egyptair.com FAR EAST BANGKOK BEIJING GUANGZHOU KUALA LUMPUR MUMBAI OSAKA SEOUL SINGAPORE SYDNEY TOKYO Operational Highlights Passengers Movement Increased Daily Aircraft Utilization 11.30 12 10.6 9.50 9.25 10 Forecast 12 10.35 10 8.7 Passengers in millions 8 6 4 +3% +9% +9% 7.5 8 6.1 5.4 6 5.2 4.5 4 2 0 2 01/02 2004 2005 2006 2007 01/02 Total EgyptAir weekly departures 580 480 380 368 303 283 280 255 +15% 180 80 119 2004 +20% +8% 146 2005 Dom. Flight 162 189 2006 2007 Int’l. Flight visit us at www.egyptair.com 02/03 03/04 03/04 04/05 05/06 05/06 06/07 06/07 07/08 07/08 08/09 08/09 09/10 09/10 Fleet Growth Fleet Growth Capacity Growth 80 12000 60 66 50 70 56 50 43 40 37 12161 10000 Fleet Capacity No.of Equipments 70 10472 9933 8000 8388 7619 6000 6777 30 4000 20 10 2000 05/06 06/07 07/08 08/09 09/10 10/11 05/06 Current Fleet Continental Intercontinental Freight 4 A600 7 A330 5 B777 4 A321 3 A340 13 A320 Under Delivery 9 B738 Average fleet age is 8 years 4 B735 3 B738 ***Studying aquiring new 12 A/C 6Embrear visit us at www.egyptair.com 06/07 07/08 08/09 09/10 10/11 EgyptAir Express visit us at www.egyptair.com EgyptAir Express profile in brief schedule domestic & regional airline established in May 2006. subsidiary of EgyptAir Holding Co. main base and major operations is in Cairo International Airport with minor bases in both Alexandria (Nozha Airport) and Sharm El-sheikh. Fleet consists of 6 Embraer ERJ's 170 . visit us at www.egyptair.com strategy Meeting the demand of Domestic market Maintaining competitive pricing structure Serving international markets that need to be served with smaller aircraft Serving as feeder/de-feeder to Cairo-Hub Delivering value for money Maintaining EgyptAir domestic market share. Adding destinations based upon financial viability and network contribution. MS Express will serve international markets suitable for regional jets not served by EgyptAir Airlines or mutually agreed visit us at www.egyptair.com Thank you visit us at www.egyptair.com