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Biography for William Swan Retired Chief Economist for Boeing Commercial Aircraft 1996-2005 Previous to Boeing, worked at American Airlines in Operations Research and Strategic Planning and United Airlines in Research and Development. Areas of work included Yield Management, Fleet Planning, Aircraft Routing, and Crew Scheduling. Also worked for Hull Trading, a major market maker in stock index options, and on the staff at MIT’s Flight Transportation Lab. Education: Master’s, Engineer’s Degree, and Ph. D. at MIT. Bachelor of Science in Aeronautical Engineering at Princeton. Likes dogs and dark beer. ([email protected]) © Scott Adams Airline Competition William M. Swan Chief Economist Seabury Airline Planning Group Nov 2005 A Stylized Game With Realistic Numbers 1. The Simplest Case, Airlines A & Z 2. Preferred Airline matches on price 3. Time-of-day Games The Simplest Case: Airlines A & Z • • Identical airlines in simplest case Two passenger types: 1. Discount @ $100, 144 passengers demand 2. Full-fare @ $300, 36 passengers demand Average fare $140 • Each airline has – – – 100-seat airplane Cost of $126/seat Break-even at 90% load, half the market We Pretend Airline A is Preferred • All 180 passengers prefer airline A – Could be quality of service – Maybe Airline Z paints its planes an ugly color • Airline A demand is all 180 passengers – – – – – – – Keeps all 36 full-fare Fills to 100% load with 64 more discount Leaves 80 discount for airline Z Average A fare $172 Revenue per Seat $172 Cost per seat was $126 Profits: huge Airline Z is not Preferred • • • • • Gets only spilled demand from A Has 80 discount passengers on 100 seats Revenue per seat $80 Cost per seat was $126 Losses: huge “not a good thing” Preferred Carrier Does Not Want to Have Higher Fares • Pretend Airline A charges 20% more – Goes back to splitting market evenly with Z – Profits now 20% – Profits when preferred were 36% • 25% extra revenue from having all of full-fares • 11% extra revenue from having high load factor • Airline Z is better off when A raises prices – Returns to previous break-even condition Major Observations • Average fares look different in matched case: – $172 for A vs. $80 for Z • Preferred Airline gains by matching fares – Premium share of premium traffic – Full loads, even in the off-peak – Even though discount and full-fares match Z • Practice shows few lower-quality survivors More Observations • “Preferred wins” result drives quality matching between airlines • Result is NOT high quality – Everybody knows everybody tries to match – Therefore quality is standardized, not high • Result is arbitrary quality level Avoiding Competition Airlines avoid head-to-head competition: Serve a different time of day Capture customers with loyalty frequent flyer programs control sales outlets cultural dominance in home market preferred for certain “style” Use a different airport Time-of-Day Games • What if 2/3 preferred case was because Z was at a different time of day? – 1/3 of people prefer Z’s time of day – 1/3 of people prefer A’s time of day – 1/3 of people can take either, prefer Airline A’s quality (or color) • Ground rules: back to simple case – No peak, off-peak spill – Back to 100% maximum load factor – System overall at breakeven revenues and costs • Simple case for clarity of exposition – Spill issues add complication without insight – Spill will merely soften differences Simple Time-of-Day Model Total Demand Onl y AM PM any Morning Midday Evening 17.5% 17.5% 17.5% 15% 15% 17.5% Both A & Z in Morning Z=0F, 80D A=36F, 64D RAS=$ 80 RAS=$172 Full Fare Morn Mid-ing Day Even Dis- Morn Mid- Even -ing count -ing Day -ing Only 25% 25% 25% Only 10% 10% 10% AM PM All 10% 10% 5% AM PM All 20% 20% 30% Z “Hides” in Evening Z=17.1F, A=18.9F, 81.1D RAS=$138 Full Fare 62.9D RAS=$114 Morn Mid- Even Dis- Morn Mid- Even -ing Day -ing count -ing Day -ing Only 25% 25% 25% Only 10% 10% 10% AM PM All 10% 10% 5% AM PM All 20% 20% 30% A Pursues to Midday Z=13.5F, A=22.5F, 77.5D RAS=$145 Full Fare Morn Mid-ing Day 66.5D RAS=$107 Even Dis- Morn Mid- Even -ing count -ing Day -ing Only 25% 25% 25% Only 10% 10% 10% AM PM All 10% 10% 5% AM PM All 20% 20% 30% Competition involves 3 distributions 1. Demand varies by day of week 2ND AIRLINE GETS ALL PEAKS/VALLEYS 2. Demand has mix of prices 1ST AIRLINE GETS ALL OF HIGH FARES 3. Demand has time of day requirements 2ND AIRLINE AVOIDS 1ST AIRLINE’S TIMES Summary and Conclusions • Airlines have strong incentives to match – A preferred airline does best matching prices – A non-preferred airline does poorly unless it can match preference. • A preferred airline gains substantial revenue – Higher load factor in the off peak – Higher share of full-fare passengers in the peak – Gains are greater than from higher prices • A less-preferred airline has a difficult time covering costs • Preferred airline’s advantage is reduced by 1. Spill 2. Partial preference 3. Time-of-day distribution Same Airport Pair Competition is a Tough Game • Airlines would prefer to be alone • Deregulation allows airlines to start new markets • A competitive market means: – Airlines like to start new routes – Old routes loose connecting traffic to new – Connecting competition is between hubs – Nonstop markets have small number of airlines Herfindahl Number of Competitors Long-Haul Competition Declines Based on Airport-Pairs 3.5 3.0 2.5 2.0 1.5 1.0 1990 Asia-Europe Pacific Other Long Atlantic 1992 1994 1996 1998 2000 2002 Herfindahl Number of Competitors Regional Competition is Flat 3.1 2.9 2.7 Asia Other Short Europe N.America 2.5 2.3 2.1 1.9 1.7 1.5 1990 1992 1994 1996 1998 2000 2002 Airport Pairs Served “Reduced” Competition in Pairs Comes with Many New Pairs 1000 900 800 700 600 500 400 300 200 100 0 1970 Atlantic Other Long Pacific Asia-Europe 3x 4x 4x 1975 1980 1985 1990 1995 2000 2005 Forecasters in 1983 Had a Really Hard Time Forecasters in 1983 Had a Hard Time 200 Seats Per Airplane 190 180 170 160 150 140 130 120 1970 1975 1980 1985 1990 1995 2000 Forecasters in 1990 Were Still Confused 230 1990 FORECAST Seats Per Airplane 220 210 200 190 180 170 2004 data 1990 data 160 150 140 130 1970 1975 1980 1985 1990 1995 2000 2005 2010 What We Missed: New Routes Daily Departures per Nonstop Pair, average 3.5 3.0 Nonstop Pairs (index) Departures/Pair 2.5 2.0 1.5 1.0 1970 1975 1980 1985 1990 1995 2000 2005 Air Travel Growth Has Been Met By Increased Frequencies and Non-Stops Air Travel Growth Has Been Met By Increased Frequencies and Non-Stops 250 225 200 Index 1985=100 Air Travel Frequencies 175 150 Non-Stop Markets 125 Average Stage Length 100 75 1985 Average Airplane Size 1990 1995 2000 Seat Count is -4% of World ASK Growth Smaller Airplanes - 4% Longer Ranges 13% New Markets 41% Added Frequency 50% Growth Patterns the Same at Closer Detail Similar patterns all over the world NE Asia regional Europe regional SE Asia regional Oceania regional SW Asia regional S America regional C America regional Mid East regional N America regional NE Asia-SE Asia SE Asia-SW Asia SE Asia-Oceania Europe-SW Asia Europe-S America C America-N America Europe-C America Europe-Africa Europe-N America S America-N America NE Asia-N America Big Routes Do Not Mean Big Airplanes 450 400 Seats Per Departure 350 300 250 200 150 Average 100 50 0 0 2000 4000 6000 8000 10000 12000 Seats Per Day All Airport Pairs under 5000km and over 1000 seats/day All Airport Pairs under 5000km and over 1000 seats/day 14000 16000 18000 Size in 1990 Not a Forecast for Size in 2000 Size in 1990 Not a Forecast for Size in 2000 Seats/Dep in 2000 (same pair) 450 400 350 300 250 200 150 150 200 250 300 350 Seats/Departure in 1990, Atlantic pairs 400 450 Big Airports Do Not Mean Big Airplanes Seats per Departure 350 300 250 200 150 100 50 0 0 200 400 600 800 Jet Departures Per Day Top 12 Markets in 12 World Regions 1000 1200 1400 d. Networks Develop from Skeletal to Connected High growth does not persist at initial gateway hubs Early developments build loads to use larger airplanes: Larger airplanes at this state means middle-sized Result is a thin network – few links A focus on a few major hubs or gateways In Operations Research terms, a “minimum spanning tree” Later developments bypass initial hubs: Bypass saves the costs of connections Bypass establishes secondary hubs New competing carriers bypass hubs dominated by incumbents Large markets peak early, then fade in importance Third stage may be non-hubbed low-cost carriers: The largest flows can sustain service without connecting feed High frequencies create good connections without hub plan Skeletal Networks Develop Links to Secondary Hubs Early Skeletal Network Later Development bypasses Early Hubs Fragmentation Theory • Large markets peak early • Bypass flying bleeds traffic off early markets – Some connecting travelers get nonstops – Others get competitive connections – Secondary airports divert local traffic • New airlines attack large traffic flows • Frequency competition continues Route Development Data: Measures What Really Happens • Compare top 100 markets from Aug 1993 – Top 100 by seat departures – Growth to Aug 2003 • Data from published jet schedules Largest Routes are Not Growing as bypass flying diverts traffic 60% 50% World, 1993-2003 Top 100 Routes 40% 30% 20% 10% 0% -10% -20% ASK growth Frequency growth Airplane size growth JFK Gateway Hub Stagnant for 30 Years 1400 5% of US 48 1200 Departures/Day JFK 1000 800 600 400 200 03 20 01 20 99 19 97 19 95 19 93 19 91 19 89 19 87 19 85 19 83 19 81 79 19 August Jet Schedules 19 77 19 75 19 73 19 19 71 0 Herfinadahl Number of Competitors Competition Rising in Long-Haul Flows This time not pairs—but oceans 30 25 20 15 10 Atlantic Pacific Asia-Europe Other Long 5 0 1970 1975 1980 1985 1990 1995 2000 2005 Hubs: The Whys and Wherefores • • • • Just over half of trips are connecting Thousands of small connecting markets Early hubs are Gateways Later hubs bypass Gateways – One third of bypass loads are local—saving the connection – One third of bypass loads have saved one connect of two – One third of bypass loads are merely connecting over a new, competitive hub • Growth is stimulated by service improvements – Bypass markets grow faster than average Most Markets are Small 14% 12% Too Small For Nonstop 10% 8% 6% 4% 00 <1 60 0 16 00 + <8 00 <4 00 <2 00 <1 0 <5 5 <2 .1 25 <6 .2 5 <1 2. 5 2% 0% <3 Share of RPKs 16% Passengers per Day One Way Half of Travel is in Connecting Markets 14% 12% 10% Connecting Markets 8% 6% 4% Nonstop Markets 2% O&D Passengers per Day + 16 00 00 <1 6 0 <8 0 0 <4 0 0 <2 0 0 <1 0 <5 0 <2 5 .5 <1 2 25 <6 . 12 5 0% <3 . Share of World RPKs 16% Lots of O&D Connections Share of O&D Passengers 100% 90% 4-leg connect Double Connect 1-connect thru nonstop 80% 70% 60% 50% 40% 30% 20% 10% 0% 0 0 0 0 0 0 0 0 0 0 0 0 0 30 100 200 300 400 500 600 700 800 900 000 100 200 1 1 1 St. Mi. Range Block (excludes US domestic O&Ds) 400000 350000 300000 250000 200000 150000 100000 50000 0 3+legs 2-legs Nonstops 30 0 10 00 20 00 30 00 40 00 50 00 60 00 70 00 80 00 90 00 10 00 11 0 00 12 0 00 0 ASMs (000/day) Half the Trips are Connecting St. Mi. Range Block (excluding US domestic) Local Traffic Share of Onboard Connecting Share of Loads Averages about 50% 80% 70% 60% 50% 40% 30% 20% 10% 0% 0 2000 4000 6000 Flight Distance (Km) 8000 10000 Local % of Onboard Load Long-Haul Flights are from Hubs, and carry mostly connecting traffic 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 100 Point-to-Point Markets Trend 150 Markets over 5000km 200 250 300 350 400 450 500 Seats per Departure Hub Concepts • Hub city should be a major regional center – Connect-only hubs have not succeeded – Early hubs are centers of regional commerce • Early Gateway Hubs get Bypassed – Early International hubs form at coastlines – Interior hubs have regional cities on 2 sides • Later hubs duplicate and compete with early hubs – – – – Many of the same cities served Which medium cities become hubs is arbitrary Often better-run airport or airline determines success Also the hub that starts first stays ahead Three Kinds of Hubs • International hubs driven by long-haul – – – – Gateway cities Many European hubs: CDG, LHR, AMS, FRA Some evolving interior hubs, such as Chicago Typically one bank of connections per day • Regional hubs connecting smaller cities – Most US hubs, with at least 3 banks per day – Some European hubs, with 1 or 2 banks per day • High-Density hubs without banking – Continuous connections from continuous arrivals and departures – American Airlines at Chicago and Dallas – Southwest at many of its focus cities Value Created by Hubs The idea in business is to Create Value Do things people want at a cost they will pay Hubs make valuable travel options Feeder city gets “anywhere” with one connection Feeder city can participate in trade and commerce Hubs are cost-effective Most destinations attract less than 10 pax/day Connecting loads use cost-effective airplanes Hubs Compete with Other Hubs • Compete on quality of connection – Does the airport “work?” • • • • • • Short connecting times Reasonable walking distances Reliable baggage handling Few delayed flights Recovery from weather disruptions Later flights for when something goes wrong Hubs Develop Pricing Mixes • Higher fares in captive feeder markets – Captive small cities • Low fares in competitive large markets – Markets with low-cost competition • High connecting fares in small connecting markets • Low discount fares in selected connecting markets to fill up empty seats – Low connecting fares compete against nonstops – Select low fare markets against competition Hubs Work • • • • • Fare Rise Linearly with Distance Fares decline Linearly with Market Size Hubs serve Smaller Connecting Markets Hubs get premium revenues for connects Low Cost Carriers price Connections High – Tend to charge sum of local fares – Prices match Hub Carriers’ prices • High Cost Carriers offer some low prices – Discount fares on HCCs match average LCC fares The Real Difference is Hubs Serve Many more Small Markets • US HCCs have “given up” local markets – – – – – Nonstop markets to hub city Used to gain premium revenues Now required to match LCCs Revenues no longer cover union labor costs HCCs have given up most traffic to LCCs • Hubs serve connecting markets – – – – Share of HCC revenues in small markets high Share of LCC revenues in small markets low Fares in small markets higher More small market revenues mean higher HCC fares HCC Revenues are 1/3 Small Markets LCC Revenues are 10% Small Markets 70% Connections 50% HCCs LCCs 40% 30% 20% 10% O-D City Pair Market Size (log scale) 9 47 1 28 2 17 2 12 86 61 41 30 20 13 9 7 5 3 0% 1 Cumulative Revenues 60% Hubs Make Travel Possible • Hubs exist to serve small markets • For US domestic network – 25% of revenues are from small markets – Over 30% of HCC revenues – Under 10% of LCC revenues • International “small markets” add to this • US has higher share nonstop than world Local % of Onboard Load Long-Haul Flights are from Hubs, and carry mostly connecting traffic 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 100 Point-to-Point Markets Trend 150 Markets over 5000km 200 250 300 350 400 450 500 Seats per Departure Final Words • • • • • • Matching game in nonstop markets is tough Airlines prefer to start new routes Connections needed to support nonstops New routes are started to new hubs Secondary hubs bypass early hubs Early gateway hubs grow first, then stagnate William Swan: Data Troll Story Teller Economist