Transcript Finding Hidden Value in Your Communications Equipment
FRICTIONLESS PROJECT MANAGEMENT
Advance Solutions That Eliminate The Need For Problems.
Breaking the Chains of the Supply Chain
At RDS, we offer both new in box solutions and secondary market sourcing. Why does this matter? In an ideal world, traditional supply chain vendors and OEM distributors would always deliver on time and to spec, but in reality this isn't always a given. Sales contracts, especially for Government customers, can take time to be approved. And while it would be nice if all vendors could hold product indefinitely while you are waiting for approval, by the time your project becomes a reality there are often other factors at play.
What Could Possibly Go Wrong?
• Delays - You may run into long manufacturer lead times or have to wait for product because another customer has bought up the existing supply.
• Nature - The Japanese Tsunami, for example, threw modem and chip production schedules off for months last year. • End of Sale or End of Life Issues - Sometimes projects get delayed so long that your preferred product doesn't even technically exist anymore. Your quote could become obsolete due to the EOL and EOS schedules of some OEMs or if the product manufacturer gets bought out or goes out of business.
• Financing – Times are tough and not all vendors, even OEMs, are able to extend Net 45 terms or navigate Ariba billing.
RDS: Your Technology Solution Partner
Here at RDS, we don't look at challenging sales scenarios as roadblocks, nor do we make them your problem. We specialize in making the seemingly impossible into a reality and thrive on exactly these sorts of challenges. Long OEM lead times? We will scour the secondary market for existing product, call out an all points bulletin to our consignment partners and generally go to the ends of the earth to gather up product in time to meet your customer's deadlines. End of sale? It's not the end of the world. We specialize in locating the obsolete, and can sometimes even find your no longer manufactured product still "new in box." Will these extraordinary efforts work every single time? Not always - we are, after all, only human. But, will your other supply chain partners go to these lengths for you?
Pre-staging Services
You've heard the old saying "good enough for government work." But the truth of the matter is that providing services for government customers requires talent, finesse, and crackerjack project management skills. You have deadlines to meet, product coming in from several locations and vendors, and stressed out techs at the staging end. However, with multiple providers come multiple ways of doing things, such as inconsistent part numbers and packaging. That's why we offer full service "pre-staging" solutions - working with your planning and staging teams to get to know your project from birth to grave. We maintain a complete database of proprietary part numbers (such as AT&T "ISE" numbers for cabling and accessories) and are very flexible and responsive to your staging teams packing and delivery needs. If the project's needs change midcourse, we can turn on a dime and we keep in constant communication with your team to make sure that all changes in schedule or delivery needs are communicated regularly.
Custom Cabling
RDS offers a full catalog of custom and standard network and fiber patch cables and adapters and maintains an up to date version of AT&T’s internal ISE numbering system so we can be sure the right cable is ordered every time.
Custom lengths are not a problem, and we are happy to work with your design team to solve patch cable “mysteries” when dealing with older or proprietary equipment that uses non-standard cabling.
Need patch cables fast? We can help! We offer expedited shipping on request and, in an emergency, will work to arrange weekend, Counter to Counter, or same day delivery when possible.
CPE & Out-Of-Band Solutions
At RDS, what we don't have is a failure to communicate. We offer a full range of GSA listed Out Of Band and CPE gear, including modems, routers, and CSU/DSU equipment, satellite and microwave radio gear, cabling, racks, and hardware. We carry products from Multitech, U.S. Robotics, Zhone/Paradyne, Cisco, Juniper, Verilink, Larscom, Adtran, Tellabs and many other manufacturers. And if we can’t find something, we can probably repair it, so don’t hesitate to ask.
Remote Network Management & Power Solutions
• RDS can provide a number of Remote Site Management solutions, including the Baytech DS and DS-RP series Out Of Band console devices, as well as solutions from Dataprobe and Raritan.
• RDS offers a full range of power management devices, including rack and standalone UPS solutions, surge protection, and voltage regulators by Furman, APC, and others. • We are also proud distributor of Multi-Link’s robust, affordable and easy to deploy line sharing devices and remote power control solutions.
IT & TELEPHONY
While we specialize in enterprise level communications technology, we at RDS are well equipped to fill your office networking and communications needs too. That’s why we partner with such best of class companies as Dell, Plantronics & Polycom to deliver quality and consistency to your server room, your conference room or anywhere in the office.
TELECOM / CENTRAL OFFICE
When it comes to Telecom Central Office Product, you really are known by the company you keep. The manufacturers that keep the nation’s communications backbone running also make up the “backbone” of our inventory. These include Alcatel-Lucent, Nortel, Tellabs, Fujitsu, ADC, NEC, Siemens, Westell, Marconi, Symmetricom, Charles Industries, Ciena, Riverstone and more. Over the years companies merge and names can change, so if you don't see a manufacturer here that you are looking for, odds are that we can still track it down. RDS can get the equipment you need whether it is trailing-edge or bleeding-edge technology.
NETWORK SPARES
RDS offers a comprehensive network spares management program to help our customers maintain 100% network uptime.
Our sparing solutions can include on-site or off-site warehousing options, testing, refurbishment, repair, restocking, advance replacement and logistical support. We offer both refurbished and new equipment as spares, depending on our customers’ program requirements. Using refurbished equipment when permissible helps reduce the total cost of spares, is good for the environment, and can be priceless when locating hard to find or obsolete equipment.
Emergency Sourcing
If you absolutely, positively need product next day, never fear. We will do everything in our power to make it happen so you can be a hero to your customer.
At RDS we specialize in rapid response and it is not unusual for us to fulfill orders within a 24 hour turn around time or sometimes even same day! We also offer an after hours service. While we can’t always fill every emergency request, if we can’t help you, and know someone who can, we will offer you a referral.
Testing & Repairs
RDS provides repair services from the schematic to the system test level on wire line, wireless, voice, data, and optical equipment. We have the engineers, resources, and relationships to ensure your repair needs are met quickly, reliably, and cost-effectively. Our repair services allow you to leverage your assets for greater ROI and operational performance.
Warranty Service
We stand behind the product we sell, offering one to three year repair/replacement warranties on most product and advance replacement services whenever possible.
We also go a step beyond the standard warranty procedures, working with our OEM partners and test/repair technicians to identify and eliminate issues when multiple failures occur.
RDS: YOUR TECHNOLOGY SOLUTION PARTNER
• • • • Pre-staging Services Custom Cabling CPE & Out Of Band Solutions Remote Network Management & Power Solutions • • • • • • IT & Telephony Telecom / Central Office Network Spares Emergency Sourcing Testing & Repairs Warranty Service