Transcript IF06 Presentation Template

e-Forum 2006
Forum Annuel de l’Administration Numérique
Executive Master in e-Governance
Casablanca, Maroc, 21-22 Juin 2006
Governance “with and of” ICTs:
the need for new institutional designs
Gianluca Misuraca
Managing Director,
Executive Master in e-Governance, EPFL
[email protected]
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Outlook
 Welcome to EPFL
 EPFL’s e-Governance Perspective
 Needs for new institutional designs
 The e-Gov@EPFL learning journey…
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Welcome to EPFL!
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Mission
Educate and train future scientists, engineers
and architects
Conduct cutting-edge research
Transfer knowledge to create jobs
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Overview
Executive Master in e-Governance
Campus EPFL : 55 ha
Buildings : 365’000 m2
6’500 Students
240
Faculty members (FTE)
3200 Staff
Federal budget
External funding
Total
424 Mio CHF (2004)
132 Mio CHF
556 Mio CHF = approx. 490 Mio USD
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Technology transfer@EPFL
In an average year:…
 8 - 12 start-ups
 70 - 90 patent filings
 20 - 30 patents allowed
 30 - 100 license contracts
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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The Learning Center
Executive Master in e-Governance
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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EPFL’s Schools
Executive Master in e-Governance
ENAC
Management of technology
(doctoral and postgraduate students)
Architecture, Civil and
Environmental
Engineering
SB
2%
Basic Sciences
23 %
22 %
2%
 = 6’500
23 %
I&C
28 %
Computer and
Communication
Sciences
SV
Life Sciences
STI
Engineering
Sciences and
Techniques
Total number of students including graduate students, excl. CMS (1.12.2003)
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
[email protected]
EPFL’s e-Governance perspective
network
industry
innovation
governance
new institutional designs for a changing world
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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The Changing World…
Executive Master in e-Governance
Institutional Reconfiguration
« Dynamic Tension »
Globalisation
State Transformation
Multi Level
Multi Actor/Sector
Supranational
Public
Sector
National
Private
Sector
Civil
Society
Regional/Local
Organisational Change
Economic
Pressure
ICTs
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
Multidimensional Impact
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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..the role of “e”…
Executive Master in e-Governance
State Transformation
Institutional Reconfiguration
Supranational level
National level
Public
Sector
Private
Sector
Policy Making
Multifunction of the State
Regional/Local level
Regulation
Service Delivery
Civil
Society
ICTs as a Factor of Transformation
the
“e”
Organisational Transformation
ICTs as a collective Problem Solving
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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The e… perspective
Executive Master in e-Governance
State Transformation
ICTs
are in continuous « Dynamic Tension » where the
«key» is often considered JUST how the
User/Customer is served
and how ICTs
can contribute to increase their satisfaction
Network Industries
it is NOT enough..
• Law & Order
• Health
• Post
• Energy
• Environment
• TLCs & Media
• Water
• Transportation
• e-Government
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Defining e-Government
Executive Master in e-Governance
 Better and more efficient administration;
 More effective inter-administration and government-business
relations;
 User-empowering servicing and more transparent access of
citizens to policy-making decisions.
Policy Making
Multifunction
New e-Challenges..
Regulation
of the State
Service Delivery
e-Government
Risk of «mirroring» & low cost-benefit impact
Often a fashionable political solution to the Internet bubble!!!
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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e-Government «maturity»?!?
Executive Master in e-Governance
Will the messianic auspices be achieved in 2020?
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Open questions…
 How ICTs will (or will not) contribute to redefining the practice
of governance in the future?
 How the emerging e-Gov benchmarking and measurement
models will allow to ascertain the reality behind the figures (see
e-Readiness, sophistication, contribution to GDP, etc)?
 Why and how separate the ICTs4D or eG4D impacts from the
numerous other developments and processes taking places at
the same time in a specific targeted territorial area?
 Or in other words: are we talking about the impact of ICTs on
the economy and society at large or about different and
overlapping Information Society phenomena?
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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e-Governance as a «transactional space»
Executive Master in e-Governance
ICTs and other Forces of Change
State Transformation
Institutional Reconfiguration
Multiple
Levels
Multiple
Actors/Sectors
Private
Sector
Public
Sector
Governance
Civil
Society
Organisational Boundary Blurring
Organisational Transformation
ICTs and other Forces of Change
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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e-Governance: coping with the multi-dimensional
nature of ICTs
Executive Master in e-Governance
ICTs as Structural
Effect transforming
society
ICTs as monitoring,
productivity and
communication
Tools
Governance
«with» ICTs
ICTs as
Governance
«of» ICTs
Industrial
Domain of
their own
Management of technology
Policy-making
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Governance «with and of» ICTs
Governments,
Parliaments,
Administrations
Regulators
The e-Governance perspective
•Collective problem-solving oriented
•Open to learning, innovation
& institutional reconfiguration
•Empowerment, transparency,
democracy
Citizens,
Users,
Associations
Firms,
Industry,
Associations
Policy Making
Regulation
Service Delivery
Multi-level, multi-sector, multi-actor
 From “Change I Type” to “Change II Type”:
 Change I: mere digital translation of existing services (ICT-driven);
 Change II: e-Governance type of interactions and collective-problem
solving negotiation = the art of reconfiguring processes, tasks, roles and if
necessary, institutions.
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Emerging e-Governance Challenges
Executive Master in e-Governance
ICTs and other Forces of Change
On the Risk Management Side
State Transformation
Multiple
Levels
Addressing e-Governance
Challenges
Multiple
Actors/Sectors
Organisational Transformation
•
•
•
•
•
•
•
•
•
Accessibility
Accountability
Participation
Transparency
Compliance
Security
Identity
Trust & reputation
Cross-boundaries
•
•
•
•
•
•
•
Learning
Innovation
Creativity
Networking
Interoperability
Openess,
Shared-services, etc
ICTs and other Forces of Change
On the Opportunity Management Side
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Need for new e-Leaders…
Generic Skills
+
Specialized Skills
e-Governance Skills for New Institutional Design
Project/Program Management
Performance Measurement
•
•
•
•
•
•
Intermediation & Negotiation
Networking & resource-pooling
Cross-Sector Partnership-building
Innovation Management
Strategic Thinking and
Problem Solving
Managing New Business Models/shared services
Analysis and Implementation of complex ICT-based projects
Strategic Management & Evaluation
Managing Changes & facing multi-cultural settings
Interfacing Multi-Stakeholder situations
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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e-Leadership Capacities…
Executive Master in e-Governance
 manage complex ICT-based projects and programs, and implement
organizational changes to improve productivity and service quality
 master technological infrastructure in both the public and the private sectors,
with a particular focus on Internet Technologies’ governance and economics
 design and enable institutional solutions with high-acceptability profile
 foster innovation and knowledge for organizational learning, performance
measurement, risk assessment and control, regulation and legal frameworks
 anticipate changes, making-use of strategic intelligence, technological
assessment and foresight state-of-the-art methodologies
 cope with the upcoming decision and policy-making options that the next
generations infrastructures will bring about
 establish and lead specialized e-networks and e-communities
 ensure sustainability of ICT-based projects and e-Governance initiatives, with
a particular regard to ICTs for development and electronic participation
 design and steer cross-sector partnerships, as well as managing the
outsourcing of processes and the deployment of interfaces with the civilsociety in a user-centric perspective; and
 demonstrate EFFECTIVE leadership in actual innovative environments.
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
The e-Gov learning journey
A unique training program for current and future e-Leaders
EPFL’s e-Governance Executive Master program (e-Gov) aims at
providing current and future leaders of public, private and third sectors
with the necessary professional skills so as to enable them to make
optimal use of the ICTs when it comes to managing organizations,
designing institutions, and crafting innovative and empowering
governance mechanisms.
Specialization
•Knowledge
Management
& Business Model
Redesign
•Mobile
Industries
•Education
•Energy
Organization
Core Content
•From e-Government to e-Governance
•Risk
•Health
•e-Gov Policies & Strategies
Management
•e-Gov Key Features & Dynamic Tension
•Network Industries Policy,
Analysis & Management
•Tourism
•Measuring & •Technology Assessment & Foresight
Assessing
In e-Gov Related Domains
ICTs Impact
•Organizational & Institutional Change
•ICTs for Democracy & Development
•Transport
•Innovation &
Regulation
Dynamics
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
•Security & Identity
Management
•Postal service
•Telecommunication
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Executive Master in e-Governance
Key Features
 Adult education with diversified and participative pedagogy
 One-year part-time (to allow Executive work)
 12-week residential (4 modules of 3 weeks each)
 Distance learning expert coaching and mentoring
 “Innovation Projects” (Action-Research)
 Specialized worldwide First-class Network of experts
 4 One-Day “Open Event” on different e-Gov key issues
 A total of 760 “contact” hours (60 ETCS);
 EPFL Degree of Executive Master in e-Governance!
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Core Partners
 e-Governance Academy, Tallin, Estonia
 e-Governance Institute, Peking University, Beijing, China
 Mc Gill University, CIPP, Montreal, Canada
 Syracuse University, School of Information Studies, USA
 Universitat Pompeu Fabra, Barcelona, Spain
 Waseda University, Tokyo, Japan
 School of Governance, Sungkyunkwan University, Seoul, Korea
 Delft, University of Technology, The Netherlands
 University of Tampere, Finland
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Other Partners

Other academic institutions;

Governmental Organizations and Agencies;

Industry & Private Sector Organizations;

Third Sector Organizations;

Foundations and associations;

Donors and International Organizations.
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Overall Structure
Executive Master in e-Governance
Starting: 4
sept. 2006
Innovation
project focus
period
2006 2007
1
Oct 220, 2006
Master
thesis
Finishing end
of August
2007
eGov Master
2007/08
2
3
4
Jan 22 –
Feb 9, 2007
May 725, 2007
July 2-22,
2007
Pre-term
Lausanne
Barcelona
Beijing, Hebei, Shanghai
Seoul
Tokyo
Montreal, Ottawa
New York, Washington
Syracuse
1 Oct. 14, 2006
Tallin
2 Feb 10, 2007
x
4 Open events
3 May 19, 2007
4 July 21, 2007
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
e-Gov 2006/07
UTa
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
 Get on board…
 departing date is 4 September 2006!!!
 Save the date:
 14 October 2006, “Open Event” on: “Shaping the Open
World of tomorrow: identity management & security
threats at regional & local level”, in partnership with
Sun Microsystems, Liberty Alliance & others…
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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Executive Master in e-Governance
Enjoy the journey!
Info & Networking:
[email protected]
http://egov.epfl.ch
e-Forum 2006, Casablanca, Maroc, 21-22 Juin 2006
© 2006 Gianluca Misuraca, EPFL-CDM-MIR
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