Transcript Transition of the 599 Program - New York State Department

599 Program Transition to the One
Stop System Pilot
Wanda Santiago
Carol Elwell
Mariangela Viglucci
Mary Blais
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7/17/2015 6:13 PM
Training Objectives
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Understand 599 Program and Approval Criteria
Understand Roles of One-Stop System Staff and
Special Programs Unit
Able to complete required forms
Understand Documentation Requirements
Know when and how to communicate with claimant,
SPU, One Stop Staff
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Anticipated Benefits of Transition to
One Stop System
Coordination of services through the One Stop system will:
• Ensure that individuals who start training are better able
to finish
• Enhance NY’s labor force making the state more
attractive for economic development.
• Target a larger pool of UI claimants
• Better market the 599 Program to UI claimants to
increase numbers that apply and are approved for the
Program
• Fully obligate available 599.2 funding
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Anticipated Benefits of Transition to
One Stop System (cont.)

Utilize experienced One-Stop staff to assist UI claimants
to:
a)
b)
c)
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Improved program outcomes for the system (All
programs - UI, WIA, ES, Reemployment)
Improved individual outcomes for participants:
a)
b)
4
Choose appropriate training programs w/consideration of local
labor market conditions
Coordinate support services
Provide information on funding availability for training
successful completion of training
successful employment following training (higher wages, job
retention, skills upgrading, career advancement…)
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599 Phase In Strategy
Transition to One Stop System
Phase I :
 SPU:
–
–

One Stops:
–
–
5
Continued responsibility for processing 599 Applications
from claimants self-identified as in-training at time of their UI
Original Claim (OC)
Responsible for follow-up with all claimants approved for
599
Responsible for review/processing 599 Applications and
approval recommendations identified after the OC process
Responsible for outreach to claimants in training at time of
OC and disapproved by SPU
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6/4/2008
Phase 1 Workflow Overview
Claimants identified by One Stop
after OC as interested in training
or in need of training
Claimants
identified as in
training at OC
Claimant submits 599
Application to SPU
Claimant Inquiries
Received by TCC
after OC
referred to One Stop
One Stop assists with
training plan
Claimant submits 599
Application to One Stop
SPU reviews and
issues 599
determination
One Stop reviews application
and makes approval/disapproval
recommendation to SPU
599 approved
Yes
No
SPU refers to
One Stop for
additional
services
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SPU monitors
satisfactory
progress and
manages 599.2
fund
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Yes
SPU reviews and
issues 599
determination
599 approved
Phase I Timeline
6/1/08 - 6/30/08
Phase I
Early Implementation
Training
7/1/08
Phase I
Early Implementation
7/1/08 - 8/31/08
Phase I Early Implementation Period
7/1/2008
6/1/2008
7
9/1/08
Statewide
Phase I
Implementation
8/1/2008
9/1/2008
7/1/2008 - 7/31/2008
Prepare for Phase I
Statewide Implementation
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8/1/2008 - 8/31/2008
Phase I
Statewide Implementation Training
Phase I: Role of the SPU
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Continuing to process 599 applications from claimants
identified in training at OC
Reviewing the recommendations from One Stop staff for
approval/disapproval
Issuing all 599 Determinations to the claimant
Calculating individual eligibility for additional 599.2 benefits
Follow-up on progress of training to ensure continued eligibility
and satisfactory progress
Monitoring the 599.2 funds availability
Assessing effectiveness of process, forms, communication
methods
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Phase I: Role of the One Stop Staff
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Increasing claimant awareness of 599 program
Identifying UI claimants interested or in need of training
Assessing training needs, developing individual training plans
Assisting UI claimant/customer in making informed decisions
regarding training.
Coordinating One Stop services as needed (LMI, Training funds,
support services, etc..)
Review and Recommendation of approval/disapproval of 599
Applications identified after OC
Scheduling Follow-up with 599 Applicants identified as part of
OC and disapproved by SPU
Assess effectiveness of process, forms, communication
methods
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One-Stop Customer Flow

Claimants in need of training identified
through current customer flow process
–
–
–
–
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Initial Assessment (UI orientation)
Comprehensive Assessment
Workshops
Job Match
Identify as early as possible to maximize
training opportunities and benefits
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Increase Awareness of 599
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Initial Assessment – UI Orientation
–
–
–
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Comprehensive Assessment, Workshops,
Employment Plan development
–
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Brochure
Talking Point in presentation
Section 599 Training Fact Sheet
Detail 599 approval criteria for informed decision
making
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599 Program - Purpose
The 599 Program provides an opportunity for eligible UI claimants
who lack competitive job skills to receive UI benefits while
attending an approved training and or retraining program.
Allows claimants to collect UI benefits while in approved training
without having to:
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

Search for work
Be available for work
Accept suitable work
599.2 allows for up to 26 weeks of additional UI benefits, after
exhausting regular UI, if funding is available.
599 refers to the specific section of Article 18 of the NYS Labor Law
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599 Approval Criteria
1.
2.
3.
4.
5.
6.
7.
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The training is needed by the claimant because:
a). Claimant’s employment opportunities limited or
b). Training likely to lead to more regular long term employment or
c). Training will upgrade existing skills
And
At least 12 hrs/week classroom attendance or 12 credit hours of training, And
Training or remaining training period not more than 24 months, And
Competent and reliable training facility, And
Training relates to an occupation or skill, And
Training relates to an occupation or skill with reasonable employment opportunities, And
Claimant has the qualifications to complete training successfully
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Training is needed
The training is needed by the claimant because:
(a) It will upgrade the claimant’s existing skill;
or
(b) It will train the claimant for an occupation
likely to lead to more regular long term
employment; or
(c) Employment opportunities for the claimant
are limited.
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Training will upgrade existing skills

Claimant needs additional training to obtain work in their regular
occupation (occupation for which they have training and/or work
experience).

Claimant needs additional training to advance in the same field or field
related to regular occupation, i.e. to obtain higher skilled/higher wage
work.*

If claimant already has in-demand occupational skills but lack of English
proficiency, high school diploma, or basic skills is a barrier to
reemployment in that occupation, ESL, GED, or Basic Skills training may
be considered an upgrade of claimants existing skills *
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Training will Upgrade Existing Skills
Example 1: Claimant’s regular occupation is office administrative support worker. He needs
to improve his computer skills in order to obtain work in this occupation. He is attending
school to obtain a Microsoft Office Specialist Certificate.
Training will upgrade his current skills.
Example 2: Claimant studied acupuncture in a foreign country, and she lacks English
proficiency. She had been working in as a housekeeper in hotel for the past 6 months. To
become a licensed acupuncturist in NYS, she must demonstrate proficiency in English. She
is attending an ESL course for this purpose.
Training will upgrade her current skills.
Example 3: Claimant’s regular occupation is nursing aide. She is attending school to obtain
a Practical Nursing license in order to become a LPN.
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Training will upgrade her current skills.
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Training for occupation leads to more
regular long term employment

Claimant’s regular occupation, although not
necessarily limited in the current labor market,* is
a low wage/high turnover occupation. This may
be evidenced by:
o
o
o

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Multiple UI claims
Multiple jobs with different employers
Low skills, low wages
ESL , GED, or Basic Skills training may be
approvable if training would position claimant to
pursue more regular, long-term employment.*
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Training for occupation leads to more
regular long term employment
Available Resources:
–
Low wage criteria (NYC: benefit rate ≤250; Outside NYC:
benefit rate ≤200)
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–
–
–
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Need for Low Wage Alternative Definition? Looking for local
feedback/specific cases.
Job Zone (Career Exploration tool): job description; skills,
training and education required by occupation.
USDOL Occupational Outlook Handbook (OOH): job
description; skills, training and education required by occupation;
turnover information.
Need for High Turnover List? Looking for local
feedback/specific cases.
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Training for occupation leads to more regular
long term employment
Example 1: Claimant’s regular occupation is retail salesperson at
department stores. Information in OOH indicates this occupation requires
few skills to enter. Claimants benefit rate is $177. Claimant is attending
school to obtain an Associate’s Degree in Health Information
Management in order to become a Medical Records Technician: a higher
skilled, higher paying occupation.
Criterion is met
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Training for occupation leads to more
regular long term employment
Example 2: Claimant has difficulty obtaining and/or
retaining employment due to a lack of English
proficiency. ESL training will position him to pursue
more regular, long term employment.
Criterion is met.
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Claimants employment opportunities are limited
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Reduced employment opportunities in the
claimant’s occupation or skill.
Technological change, plant closing/removal,
discontinuance of specific plant operations, or
similar reasons.
Seasonal nature of claimant’s regular
occupation.
Claimant’s personal traits
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Claimant’s employment opportunities are limited
Available Resources:
•
NYS Workforce & Industry Data, Employment Prospects
2004-2014 – can be searched statewide or by region.
Occupations rated as less favorable or least favorable are
impaired.
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•
Notice of Mass Layoff or Closing – WARN
•
Local Labor Market Analyst
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Claimants employment opportunities are limited
Example 1: Claimant’s regular occupation is
landscaping and grounds keeping. He is laid off every
year during the winter months.
Due to the seasonal nature of his occupation, his employment
opportunities are limited.
Example 2: Claimant’s regular occupation is
carpenter. She suffered an injury which prevents her
from returning to this occupation.
Due to her physical condition, her employment opportunities
are limited.
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12 Classroom or 12 Credit Hour Criterion
Two Options:
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12 Credit Hours
–
No exception for Summer Sessions
OR
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12 Classroom Hours per week
–
Cannot include homework, non-credit labs, or self-study time
–
No exception for Summer Sessions
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12 Classroom or 12 Credit Hour Criterion
Example 1: Claimant is attending school to obtain a Bachelor’s Degree in
Elementary Education. The number of class hours per week is 16.
12 hour criterion is met
Example 2: Claimant is attending school to obtain an Associate’s Degree in
Accounting. Although the number of class hours per week is 10, the claimant will
receive 12 credits at the end of the semester.
12 hour criterion is met
Example 3: Claimant is attending school to prepare for a GED. The class meets 8
hours a week.
12 hour criterion is not met
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24 Months to Complete
To measure the 24 months, determine how many
months of training are remaining on the date the
599 application is reviewed for approval.
–
–
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When training begins at a future date, the
remaining training period is calculated from the
training start date
Scheduled training breaks are counted as part of
the training period.
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24 months to Complete
Example 1: Claimant filed a UI claim effective 3/10/08, and indicated that he is attending
training to be completed on 4/17/10. The 599 application is reviewed for approval on
4/20/08.
There are less than 24 months of training remaining on the date the 599 application is
reviewed (4/20/08); training meets the ≤ 24 month criterion.
Example 2: Claimant filed a UI claim effective 5/5/08. On 6/4/08, he informs the One Stop
he was accepted to training, which is scheduled to begin on 8/18/08 and end on 8/10/10.
The 599 application is reviewed for approval on 6/26/08.
There are less than 24 months of training remaining on the date the 599 application is
reviewed (6/26/08), since training does not start until 8/18/08; training meets the ≤ 24
month criterion.
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Competent and Reliable Agency
NYS training provider
*

on ETPL (http://www.labor.state.ny.us/etp/default.asp)

SED list of approved degree granting institutions
(www.highered.nysed.gov/ocue)
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SED Bureau of Proprietary School Supervision’s list of nondegree granting schools and programs
(www.highered.nysed.gov/bpss/home.html)
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SED list of Distance Learning Providers
(www.highered.nysed.gov/ocue/ded/database.html)
Out of State training provider
 Appropriate SED approved lists in the State of the provider
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Training relates to occupational goal
The training provides the skills and qualifications required to work in the
claimant’s occupational goal.
 Liberal Arts
may be approvable if with a concentration that directly relates to
occupational goal.
 General
 ESL,
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Liberal Arts are not approvable
GED, or Basic Skills training may be approvable if:*

prerequisite for occupational skills training
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combined with occupational skills training as training package

needed in combination with existing occupational skills to work in claimant’s
occupational goal
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Training relates to occupational goal
Example 1: Claimant’s occupational goal is police officer. She is attending school to
obtain an Associate’s Degree in Criminal Justice. Information in Job Zone’s Career
Exploration indicates this degree prepares individuals to become police officers.
Training satisfies the educational requirement to work in the stated occupational
goal.
Example 2: Claimant’s occupational goal is a paralegal. He is attending school to
obtain a Bachelor’s Degree in History. Information in USDOL’s OOH indicates
usually an Associate’s or Bachelor’s Degree in Paralegal Studies or a program
leading to a Certificate in Paralegal Studies prepares individuals for this occupation.
Claimant’s training program does not provide the skills or qualifications to work in
his occupational goal.
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Training relates to occupational goal
Example 3: Claimant’s occupational goal is lobbyist/public relations specialist. Her
chosen program of study is an Associates Degree in Women’s Studies. OOH
indicates entry level positions usually require a college degree in public relations,
journalism, advertising, or communication.
Claimant’s training program does not provide the skills or qualifications to work in
her occupational goal
Example 4: Claimant’s occupational goal is LPN. Claimant requires a basic skills
refresher in Math prior to starting the LPN program.
The combination of basic skills and occupational skills training provides skills and
qualifications to work in the claimant’s occupational goal.
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Training relates to occupational goal
Available Resources:
• Job Zone (Career Exploration tool):


•
USDOL Occupational Outlook Handbook (OOH)

•
Education and training required for occupation
School/Training facility website
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Education and training required for occupation
School programs associated with occupation
Information about training course or program
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Reasonable Employment
Opportunities
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Reasonable opportunities in the claimant’s
occupational goal are expected in the
immediate future
Use statewide and/or regional labor market
information.
Be cognizant of employment opportunities in
the area not reflected in regional/statewide
LMI.*
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Reasonable Employment Opportunities
Available Resources:

NYS Workforce & Industry Data, Employment
Prospects 2004-2014
–
Statewide or by Region
–
Occupations rated FAVORABLE or VERY FAVORABLE
meet this criterion.
http://www.labor.state.ny.us/workforceindustrydata/apps.asp?reg=nys&app=descriptor


Recent trends, hiring patterns, events in the local
area
Regional Labor Market Analysts
http://www.labor.state.ny.us/workforceindustrydata/lmas.asp
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Claimant resides in Utica. Her occupational goal is Computer Support
Specialist. Employment prospects in Mohawk Valley Region are Favorable.
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Criterion is met
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Claimant lives in Rochester. His goal is Librarian. Employment prospects in
Finger Lakes are Least Favorable and Favorable Statewide.
Criterion is met
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Claimant lives in Capital Region. Job prospects for Machinists are considered
least favorable for Region and Statewide. However, General Electric in
Schenectady needs Machinists and is continuously recruiting.
Criteria is met.
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Claimant has Required Qualifications
and Aptitudes
Claimant has the required qualifications and aptitudes to complete the
course or training successfully. This may be evidenced by:
 Acceptance
into training program
 Grades
 Completion
 Work
of previous training courses/programs
history
This criterion especially important if claimant applying for 599 when part
way through training program (i.e. 2 years remaining of 4 year program).
Should make sure that grades/progress to date in program indicates
reasonable chance of successful completion in time remaining.
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Automatic Approval under 599
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TAA approved training

WIA approved training, provided:*
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
The training requires attendance of at least 12 hours per
week, or leads to 12 credits; and
The training or remaining training period does not require
more than 24 months to complete.
Difference between TAA and WIA approved:
 No separate 599 Application required if TAA
 599 Application required even if WIA approved
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Other Approval Considerations
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ESL/Basic Skills/GED may be approved as standalone training
Prerequisite ESL/Basic Skills/GED can also be
approved in Combination with Occupational Skills
Training as a training package
–
–
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Must meet other criteria (ie. 24 months to complete full
training package and must lead to occupational goal)
If the claimant fails to satisfactorily complete the Basic
Skills/ESL prerequisite and therefore can not continue with
the Occupational component of the training, then the 599
approval would be terminated for unsatisfactory progress.
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Other Approval Considerations

Distance Learning
If not listed on SED list, the following elements must be present for
Distance Learning to be approved






Course duration is the same for all students.
Completion time for assignments is the same for all students.
There is an instructor teaching the course, who is available to
answer questions.
Student participation and progress are monitored regularly.
Minimum grade is required for successful completion.
Credential issued is accepted by industry and
certifying/licensing agency (when applicable)
Self-Paced Training - cannot be approved
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Other Terms needed for Completion of
599 Approval Recommendation
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
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Most Recent Occupation – may or may not
be related to past/current skills and training
Regular Job/Occupation – suited for by
training or skills
Occupational Goal – expected outcome
obtained from training
O*Net Code (of occupational goal) – same
as SOC
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Other Terms needed for Completion of
599 Approval Recommendation
Issue w/ Availability
 Claimant not approved for 599 must meet the UI work search
criteria
–
–
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If recommending disapproval of training, One Stop staff must:
–
–
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Demonstrate ready willing and able to accept work in regular
occupation while in school
Actively seeking work, keep record
Give Availability Advisory and document in OSOS Comment
Specific advisory language provided in OSOS activity chart under
Recommend Disapproval activity
SPU makes final Availability Determination in conjunction with
599 Determination
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Other Terms needed for Completion of
599 Approval Recommendation
Supporting Documents:
Official School documents that illustrate:

For Approval
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
For Disapproval

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Training acceptance date
Training start and end date
12 classroom hours or 12 credit hours
Transcript/Grades (only if already attending training)
training schedule illustrating days and times in class
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Acceptance Date
Start and End Date
Class Schedule
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Documentation for 12 credit hours must show course title
and corresponding credit hours.
Disapproval – must submit document illustrating days/times in class
Official College Stamp
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599 Terms: “Timely”
Under Section 599 of the Labor Law, the UI claimant has the responsibility
for “Timely” Disclosure of the fact that they are in training.
The Department’s interpretation of this section of the law has been
changed so that claimants may be eligible for a greater amount of 599.2
benefits, provided that:
1.
2.
the training is disclosed “timely”, and
the claimant submits a completed training 599 application including all
supporting documentation “timely”
SPU is responsible for calculating the number of weeks of 599.2 benefits
that each claimant may be eligible for. In order for SPU to make this 599.2
benefit calculation, certain dates must be documented:
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599 Terms: “Timely”
Is the training disclosed “timely”:

Claimants are asked during the UI Original Claim
(OC) application if they are currently in training or
have been accepted into training
–
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if they fail to disclose training at that time, subsequent
application for 599 is considered untimely
Claimants that are accepted into training after OC
are advised in the UI claimant handbook that they
must immediately disclose training to the One Stop.
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599 Terms: “Timely”
If the claimant is accepted into training after the date of OC and
date that the claimant first discloses training to the One Stop:
 Is prior to the training start date, then the disclosure of training is
considered timely and there is no reason to document the Training
Disclosure Date
 Is after the training start date, then the One Stop staff must document
the Training Disclosure Date


the claimant must be advised that they have 14 calendar days to submit a
completed 599 application to the One Stop
In OSOS One Stop staff must record:
–
–
–
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the Training Disclosure Date as an activity and a comment confirming claimant
was advised of 14 day due date for submittal and potential impact on 599.2
The date that the 599 training application was subsequently received
an OSOS comment indicating whether One Stop staff consider the receipt of the
599 application as “timely”
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599 Terms “Timely”
Other “Timely” Considerations:
 Complete Application - a 599 Application is not considered
“complete” unless it includes all required supporting
documentation.
–
When required supporting documents are not provided with the
599 application:



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The claimant can be given 14 additional calendar days to submit
required documentation
The claimant must receive and sign a 599 Pending Documents
Advisory form listing all documentation required and 14 day due date
established
One Stop staff must document in OSOS and upon receipt of
documents indicate in OSOS comment whether receipt is considered
‘timely”
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599 Terms “Timely”
Other “Timely” Considerations:
“Correction” Needed to Application after submittal to SPU:
–
–
If SPU reviews 599 application and One Stop recommendation
and disagrees with One Stop recommendation for approval, SPU
can not issue disapproval determination until agreement reached
between SPU and One Stop
Under certain circumstances SPU and One Stop staff may agree
that “minor correction” to application may make it approvable


the One Stop must discuss the proposed correction with the claimant
and get the claimant’s agreement to change and resubmit as proposed
The One Stop has 14 days to make minor correction and resubmit
application/recommendation to SPU with claimants approval
Note: definition of “minor correction” is very limited, can only be done if no
change to training program or training provider
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How to count 14 days –
represents calendar days
5
12
53
6
13
OS44PD
1
2
7
8
9
14
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3
10
4
11
Forms
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New forms Created for OS Staff use
SPU use existing forms
–



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Training Approval (316.1) is NEW
Recorded in OSOS – Tracked in LWIA - MR
Numbered and Dated
Ensure Confidentiality
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Forms
New Forms for Existing Forms Used
One Stop Use by SPU Staff
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599 Training Application
OS44
TC44
Justification of Approval
or Disapproval
599 Training
Recommendation
(OS44R)
599 LMI Rationale (SPLMI)
Determination
N/A
599 Training Approval
(TCC 316.1)
or
599 Training Disapproval
(TCC316.2)
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Forms
Other New 599 Forms
Form #
599 Fax Cover Sheet
OS44F
(To transmit application and recommendation from OS to SPU)
599 Pending Documents Advisory
OS44PD
(To advise Claimant of 14 day deadline for submittal of required
supporting documents for complete application)
599 Training Recommendation Guide
OS44G
(Instructions on how to complete OS44R)
599 Training Fact Sheet
(Important 599 Facts for UI Claimants – must be given to each
claimant that submits 599 application – can also be used to provide
general info to any claimant interested in training)
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OS441
Maintaining 599 Eligibility




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Satisfactory progress
Providing grades timely at the end of each
marking period/semester
Providing new/revised class schedule timely
Returning DOL correspondence for periodic
training verification timely
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Forms
Forms that Claimant Should Expect to Receive from
SPU Following 599 Approval:
Form #
Periodic Review Questionnaire
TCC612.1
(letter sent to claimant every 4 weeks for school to provide
information on student progress and attendance)
599.2 Eligibility Questionnaire
TCC316Q
(mailed to claimant when 6 weeks or less remaining on UI to
verify eligibility prior to 599.2)
Benefit Year End (TWO Versions)
BYE Letter
(advises claimant that they must file a new claim to determine
entitlement to UI before additional benefits under 599.2 are
paid, indicates number of weeks of additional benefits and
instructions on how to certify for additional benefits)
Termination Notice
(used to terminate a claimant’s training approval when the
claimant no longer meets 599 approval criteria)
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TCC 316.3
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Section 599 of the UI Law
Individuals approved under Section 599 may receive up to a
maximum of 26 weeks of additional benefits under Section
599.2 provided:
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
The claimant has exhausted 104 effective days of regular UI
benefits.

Entitlement to a new UI claim cannot be established.

The claimant has exhausted all rights to TRA benefits.

The claimant has exhausted any other extended benefits that may
be in effect at the time of training approval.

The claimant is still attending the approved training.
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Section 599 of the UI Law
The number of additional weeks a
claimant may receive depends on:
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
Availability of funding (only $20 million
available statewide annually)

The number of regular UI weeks remaining as
of the calculation date
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Calculation Date
•
OC effective date

The claimant discloses training at time of OC; and
 The claimant provides supporting documentation timely

Date of Acceptance into training

The claimant is accepted into training after OC; and
 Training is disclosed timely; and
 The claimant reports timely for scheduled services; and
 The claimant provides supporting documentation timely to
the One-Stop
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Calculation Date

Date of Disclosure
The training is not disclosed timely;

Date Claimant reports
The claimant does not report to the One-Stop timely

Date claimant provides supporting documentation
The claimant does not provide supporting documentation
timely

Date of disclosure
The claimant is accepted into training after OC; and
The claimant does not provide evidence to document date
of acceptance into training
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Calculation of Additional Benefits
The amount of additional benefits
potentially payable is twice the number of
effective days remaining in the UI claim as
of the calculation date up to a maximum of
104 effective days or 26 weeks.
Example: UI effective days remaining is 52
52 X 2 = 104 effective days; or
26 weeks
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Calculation of Additional Benefits
When training start date is more than six weeks from the
calculation date, maximum number of additional benefits
that may be credited is:


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Twice the number of effective day as of calculation date
up to a maximum of 48 effective days or 12 weeks; plus
twice the number of effective days remaining when
claimant begins training (total number cannot exceed
104 effective days or 26 weeks)
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Phase I: Data Recording Requirements
Use of the One Stop Operating System
(OSOS)
OSOS will be used as a shared tracking system:
–
New OSOS Activities have been established to record 599
processing steps
–
OSOS Activities will be entered in OSOS both by One Stop
and by SPU staff
–
New web based OSOS Local WIA-Management Reports
(LWIA-MR) have been created based on these OSOS
activity entries that will allow both SPU and One Stop staff
to track the status of 599 applications
OSOS Quick Guide
–
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OSOS/LWIA-MR/FAF Webinar



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August 29 from 10:00 a.m. to 11:30 a.m.
September 19 from 10:00 a.m. to 11:30 a.m.
Watch for e-mail detailing registration and
log-on information
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RESOURCES

599 Page on WorkforceNewYork
–
–
–
–

Mailbox for all 599-related questions or concerns
should be emailed the following email addresses for
response:
–
–
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reference materials
training materials
forms
FAQs
[email protected] (for those outside DOL's
network
labor.sm.dews.599 (for those inside DOL's network)
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RESOURCES
Each LWIA will designate a 599 Liaison.
Responsibilities will include:
–
–
–
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Key point of local contact for dissemination of 599
program information, policy/procedural changes
Local program “expert”, first point of contact for
staff questions
Key liaison with SPU staff to resolve any issues
related to approval recommendations
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RESOURCES

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Division Liaisons will mediate issues that
cannot be resolved between one-stop staff
and SPU staff regarding recommendations.
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