Transcript Teaching and learning over the Internet

Istanbul Bilgi University
e-MBA Program
Metehan Sekban, Ph.D.
Director- MBA Programs
Metehan Sekban
World Education Market May 2003
TURKEY – Selected Statistics
Population
Rural population 1999 (% of total pop.)
GDP per capita (PPP)
GNP per capita
Global Competitiveness 2001–02
Main telephone lines per 100 inhabitants
Internet hosts per 10,000 inhabitants
Personal computers per 100 inhabitants
Percent of PCs connected to Internet
Internet users per 100 inhabitants
Cell phone subscribers per 100 inhabitants
Av. monthly cost – a 20 hrs. Internet access
Metehan Sekban
World Education Market May 2003
65,700,000
25.92 %
US$6,870
US$2,900
54
27.99
10.64
3.81
2.80 %
3.04
24.55
US$11.20
ICT Infrastructure Indicators
Readiness for the Networked World
41
•
•
39
44
Network Use Index
Network Enabling Factors Index
• Network Access
– Information Infrastructure
– Hardware, Software, and Support
45
33
57
• Network Policy
45
– Business and Economic Environment
– ICT Policy
41
48
• Networked Society
– Networked Learning
– ICT Opportunities
– Social Capital
45
38
35
62
• Networked Economy
– e-Commerce
– e-Government
• General Infrastructure
44
Metehan Sekban
52
World Education Market May 2003
33
46
Istanbul Bilgi University
Established in 1996
Private non-profit institution
Bilgi Graduate Students
In 2002-2003 Academic Year
4 Faculties
13 Departments
25 Programs 6722 students
e-MBA
students
41%
12 Grad Programs 958 students
4 MBA Programs – Total 688 students
Executive MBA ($14500)
24 students
61 grads
Bilgi MBA ($9200)
244 students 143 grads
e-MBA (English $6800)
124 students
e-MBA (Turkish $5300)
256 students
Metehan Sekban
Other
graduate
programs
28%
30 grads
World Education Market May 2003
MBA
students
31%
Drivers of
MBA Education in Turkey
Changing demographics
Globalization and decentralization – resulting in challenges
Structural shift toward new service economy
Transformation of traditional managerial roles
High-velocity and more complex business environment
Lean and flatter organizations
The knowledge divide – shortage of know-how and skills
Metehan Sekban
World Education Market May 2003
Bilgi e-MBA
Increasing demand for MBA degree
Competitive edge – skills,
knowledge and continuous learning
Time and place constraints
Changing work demand - need for retraining
Geographical dispersion
Internet penetration increasing
Need for integration of work and learning
Metehan Sekban
World Education Market May 2003
e-MBA
Technical
Specification
Technology Plan
Technology Platform
Technical Support
Maintenance
On-going development of
e-MBA technological infrastructure
Metehan Sekban
World Education Market May 2003
e-MBA
Technical
Specification
Course
Development
Course design and delivery
Content and technology
Review process and quality assurance
Course development team
Difficulties students faced
Student contribution to evaluation and content
improvement
Overall philosophy
Metehan Sekban
World Education Market May 2003
e-MBA
Technical
Specification
Course
Development
Course
Induction/
Orientation
Initial orientation program for adapting
to on-line self-learning processes
Course structure and pedagogy chose
to facilitate adaptation
On-line advice and support
Academic and career advice
Metehan Sekban
World Education Market May 2003
e-MBA
Technical
Specification
Course
Development
Course
Induction/
Orientation
Course
Delivery
Learning activities/assignments
Feedback on projects, assignments and questions
Interactivity of the program
Personal feedback – information;
praise or criticism of progress
Multi-faceted communications and technical service
Metehan Sekban
World Education Market May 2003
e-MBA
Technical
Specification
Course
Development
Course
Induction/
Orientation
Course
Delivery
Student
Support
Institutional communication
Effective communication and
interaction among students and faculty
Investment to digital library support
Convenient access to technical support provided
System for addressing student complaints & needs
Metehan Sekban
World Education Market May 2003
e-MBA
Technical
Specification
Course
Development
Course
Induction/
Orientation
Course
Delivery
Student
Support
Program assessment and accreditation
The assessment process used with course /
program delivery
Q.A. mechanism the lecturers use to assess
knowledge transfer.
Learning outcomes assessment
Use of technology to assist the process
Metehan Sekban
World Education Market May 2003
Assessment
&
Evaluation
Teaching & Learning Drive The
Use Of Appropriate Technologies
Design / Applications
Requirements
e-MBA
Technical
Specification
Course
Development
Course
Induction/
Orientation
Course
Delivery
Student
Support
Assessment
&
Evaluation
Pedagogic Feedback & Review
Metehan Sekban
World Education Market May 2003
e-MBA
quality assurance process
Faculty collaboration with content team critical
– development of content, guides, templates..
Approval by curriculum committee
Informatics and Accreditation committee approval
Continuous peer review
Students provide feedback
Revision for updates
Supervision of Higher Education Council
Metehan Sekban
World Education Market May 2003
Some statistics
e-MBA students – from 32 different cities
Istanbul has 67% of students
Average age of MBA students approx 26 yrs –
e-MBA students’ average approx 30 yrs
LES (graduate admission test scores )
no significant difference
Metehan Sekban
World Education Market May 2003
IT Infrastructure at Bilgi
Networked campus with access to Internet
22 Mbs. – 2 Mbs. allocated to e-MBA program
Totally automated LMS - no campus delivery
except for orientation and final exams
8500 journals in 15 databases,
20000 e-books available for remote access
Well-equipped teaching labs
and student workrooms – extended hours
Software library for teaching and developer staff
Metehan Sekban
World Education Market May 2003
Financial Picture
Well ahead of expected enrollment
with 390 students
Expect to reach annualized b/even in 2003
Initial software, hardware, content,
IT investments completed
Second-cycle capital requirement provisions
Profits returned to be reinvested in new programs,
course development and connectivity
Metehan Sekban
World Education Market May 2003
What have we learned?
A planned orientation program is a must
E-learning is a holistic project – content
and technology teams have to collaborate
Technology is not an end in itself, should
be developed/modified to suit the needs
Content development is a major challenge
Synchronic elements do not contribute as
much as interactivity in a graduate program
Metehan Sekban
World Education Market May 2003
What have we learned?
Course development for e-learning requires
a “new way of thinking”
CRM is beneficial, building personalized
communication channels enhances the program
Connectivity is still a problem
Student progress should be tracked
and frequent feedback should be provided
Metehan Sekban
World Education Market May 2003
Future Outlook & Commitments
Develop new graduate and certificate programs
– improve future program structure
Reinvest profits/surpluses in program development
Increase quantity and quality of communication
Research on how better content design and delivery
can enhance learning (reflective learning;
formative assessment; student support)
Develop animations, simulations and a more
collaborative development and learning environment
When connectivity problems are solved
– then consider integrating synchronic elements
Cooperation with other institutions for joint programs
Metehan Sekban
World Education Market May 2003
Metehan Sekban
World Education Market May 2003