Transcript E. A. P. - Toronto Police Service :: To Serve and Protect

E. A. P.
So Many Uses!
Why Use E.A.P.?
• Family Matters
– Marital or family
issues
– Death of a family
member
– Chronic illness and
elder care
– Domestic violence or
abuse
– Financial or legal
worries
Why Use E.A.P.?
• Wellness
– Physical health and
fitness
– Anxiety or
depression
– Various addictions
(alcohol, drugs,
gambling, etc.)
– Eating disorders
– AIDS
– Self-esteem
Why Use E.A.P.?
• Work
– Job stress
– Career counseling
– Pre-retirement
concerns
– Harassment
– Conflicts with coworkers
Confidentiality
• All discussion are
strictly between you and
the counselor
• Your employer has no
knowledge of your
appointment(s)
• Your employer has no
access to anything that
is discussed between
you and your counselor
• What you disclose is up
to YOU
Cost
• All costs are dealt
independently from
the employer annually.
• No invoices to anyone,
confidentiality is
reinforced
How Do I Contact E.A.P.?
• Call the Canadawide toll free
number (1-800XXX-XXXX) anytime
day or night.
What Happens When I Call?
• Intake worker briefly gathers information
to determine the nature of the problem.
• An E.A.P. counselor then contacts you
within two business days to set up an
appointment
What Happens During An
Appointment?
• The counselor
assesses your situation
• The counselor will
provide further
counseling, or
• The counselor will refer
you to someone
specialized to assist
you.
After The Initial Appointment
• If you have been referred to someone,
the counselor will follow-up with you to
ensure you are receiving the help you
need.
When Should I Call E.A.P.?
• A problem taking up too
much time in your
thoughts (worry,
anxiety)
• A problem is using a lot
of your emotional
energy (I.e. you are
trying to convince
yourself that “it’s not
that bad, that it will get
better with time”)
When Should I Call E.A.P.?
• A problem is causing your to be
physically ill
• A problem is disrupting your life in any
way
If Any Of These Apply To
You…
EAP IS YOUR ANSWER
1-800-XXX-XXXX