Transcript Telecommuting

Telecommuting / Telework
Saving Money and…..
Telecommuting / Telework
• What is telecommuting?
• A short definition of telecommuting : Telecommuting, often
referred to as telework, occurs where paid workers work
away from their normal place of work, usually from home.
• Organizations that have the greatest success with telework
tend to integrate telework so that it fits within their existing
legal, financial, administrative, human resources etc.
infrastructure.
• Telework can save millions while helping to balance busy
lifestyles, while reducing job related stress.
Telecommuting / Telework
• Telework organizations take full advantage of new
technologies and new ways of working to focus on the
work performed rather than on the location where it is
performed.
• They discover first hand how it increases productivity
while reducing accommodation costs, layoffs and
absenteeism.
• As the information revolution reshapes our corporate and
personal lives, moving us closer to a global society,
telework also represents a major step towards working
anywhere, anytime.
Telecommuting / Telework
• Productivity Increases when Employees Telework
• Telework helps Recruit and Retain Employees
• Job Satisfaction Increases for Teleworking Employees
• Telework Saves Commuting Time
• Savings from Absenteeism
• Gains from Increased Productivity
• Gains from Increased Employee Retention
• The Incidence of Telework Continues to Rise
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
– Productivity Increases when Employees Telework
• When working at home, 47% of teleworkers reported that they
are more productive than when they work at their
conventional location.
• 42% of teleworkers said their productivity is not impacted by
working at home.
• Only 10% of teleworkers reported that their productivity is
reduced by working at home, reflecting in part the need to
spend occasional time dealing with personal or household
needs, as highlighted earlier.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
– Telework helps Recruit and Retain Employees
• Telework is a proven employee retention tool, especially during the
current full employment economy.
• 53% surveyed said it would be “important” or “extremely important”
to have the ability to work at home some of the time.
• Only 14% of teleworkers indicated that the ability to work at home
was “not at all” important to their employment consideration.
• 26% of employed workers surveyed who do not currently telework
indicated they had jobs that would allow them to work at home,
totaling 23 million workers.
• 60% of those who had work tasks that could be done from home were
interested in teleworking.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
– Job Satisfaction Increases for Teleworking Employees
 55% of teleworkers indicated they are more satisfied with their
jobs after starting to work at home than they were before, while 33%
said working at home had no impact on job satisfaction.
 Only 7% of teleworkers said they were less satisfied with their
jobs after beginning to work from home.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
– Telework Saves Commuting Time
• 87% of teleworkers drive to and from work alone, reflecting the
typical American commuting pattern.
• Only 7% of teleworkers said they were less satisfied with their jobs
after beginning to work from home.
• By working at home, teleworkers save 52.9 minutes each workday, or,
in effect, one hour per day. This is the equivalent of 6 days/year,
assuming one day of work-at-home per week, less two weeks’
vacation time.
• Annually, telecommuting decreases round trip commuting by
roughly 1,800 miles per year per teleworker, representing a
significant cost savings for individual telecommuters.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
–
Savings from Absenteeism
•Without teleworking, absenteeism would cost $3,313 per year per
employee, assuming each employee takes one full day at their current
salary/wage rate for days on which they need to manage needs associated
with absenteeism.
•With teleworking, employees surveyed were able to be absent at an
equivalent rate of only $1,227 per year.
•Employers of teleworkers thus gain an average of $2,086 per teleworking
employee per year saved from the amount of time those teleworkers
would otherwise be absent, or 63% of the typical annual salary/wage cost
of absenteeism for those teleworkers if they were not able to work from
home.
1999 TELEWORK
AMERICA
•Teleworkers surveyed * reported
$44,000
average annual income, as
TELEWORK
SURVEY based on working 261
previously noted, whichNATIONAL
is equivalent
to $169/day
Telecommuting / Telework
– Gains from Increased Productivity
• The average productivity increase reported by telecommuters is 22%
per day worked at home. Using the estimate of $169 in daily
salary/wages per teleworker, 22% represents a $37 gain in value per
teleworker per day for organizations that facilitate telework.
Annualized, this equals $1,850 in productivity gains for 50 days of
telework, or if employees worked 150 days at home, $5,550 per year.
• Prorated for just those 47% of teleworkers who reported productivity
gains less the 10% who said their productivity decreased (42% saw no
change), the net daily benefit is $685 per teleworker who averages
just one day per week at home or $13 billion for 19.6 million
teleworkers.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
– Gains from Increased Employee Retention
• For every teleworker who is retained, the employer avoids a cost of
replacing that employee of $7,920 per teleworker.
– The estimate reflects an assumption that organizations spend, on average,
one-third of an employee’s salary to recruit that employee. Based on
survey findings, this equals $14,667, on average, per active teleworker.
– These estimates also reflect the finding that 54% of teleworkers surveyed
said that the ability to work at home was important or extremely
important to them in considering a new job. Retention of just these
teleworkers would amount to a cost avoidance of $7,920 per teleworker,
prorated over all teleworkers.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
–
The Incidence of Telework Continues to Rise
• The estimate reflects an assumption that organizations spend, on
average, one-third of an employee’s salary to recruit that employee.
Based on survey findings, this equals $14,667, on average, per active
teleworker.
• These estimates also reflect the finding that 54% of teleworkers
surveyed said that the ability to work at home was important or
extremely important to them in considering a new job. Retention of
just these teleworkers would amount to a cost avoidance of $7,920 per
teleworker, prorated over all teleworkers, as indicated.
* 1999 TELEWORK AMERICA
NATIONAL TELEWORK SURVEY
Telecommuting / Telework
–
The bottom line……
As Labor Secretary Alexis Herman recently put it,
“We need to rework the workplace so that there is room
for family responsibilities and commitments as well as a
strong work ethic.”
Telecommuting / Telework
•
Dallas Morning News published an article announcing that employers can
save more than $10,000 annually for each worker telecommuting or
working from home. The savings are attributable to lower turnover costs,
reduced absenteeism, and increased productivity, according to a national
study conducted by the International Telework Association & Council.
•
Meridian HomeOffice II - Extends the reach of the Meridian 1 digital PBX and
the agency's WAN to the home for the remote knowledge worker or call center
agent using the latest in Voice over IP technology.
•
Remote Office - Extends the reach of the agency's WAN to a small office of up to
32 workers.
•
PI Telecommuter - Allows casual telecommuters to extend their desktop to a
remote site. Using a single dial-up connection, they can access their data services as
well as have their office telephone follow them to a remote location.
Telecommuting / Telework
•
The i2004 Internet telephone connects directly to the LAN and has the look,
feel and functionality of a traditional telephone. This allows agencies to
capitalize on the economies of a simplified wiring system within the
enterprise.
•
And the M10 will allow agencies with significant investments in IP/Data
networks to incrementally add Nortel's world-class telephony to their data
networks
•
Other Manufactures such as Cisco and Lucent also have specific products
to address remote office and teleworking arrraingments.
Meridian HomeOffice II
Corporate
LAN
Remote
Access
Switch
Meridian
HomeOffice
II
Small or
Home Office
ISDN
BRI
HomeOffice
Line Card
ISDN PRI
or BRI
Public
Network
ISDN PRI,T1,E1
Corporate Office
Has set a new teleworking standard in the industry
iRemote 9110(foot stand) & 9115(external)
Corporate
LAN
Data
Access
Unit
iRemote
9110 & 9115
WAN
Access
Unit
Corporate
WAN
Meridian Internet
Gateway Reach
Line Card
Public
ISDN PRI,T1,E1
Network
Small or Home Office
Corporate Office
One Technology Solution for multiple network access options
Remote Solutions - host side integration
Corporate
LAN
Corporate
WAN
Meridian
Internet
iRemote 9150
Gateway
units
Remote
Line Card
WAN
Access
Unit
16 port &
32 port
iRemote 9150
versions
iRemote 9110
and 9115
Meridian
HomeOffice II
Supports one or
more
plus
Meridian
HomeOffice II,
iRemote 9110,
iRemote 9115,
Public
Network ISDN PRI,T1,E1
and local digital
telephones.
Corporate office
Teleworkers/Telecommuters (Anywhere & Everywhere)
Increase recruiting
options and minimize
relocation costs
Telecommuters who
work from home several
days per week.
Increase Productivity
Increased
Employee
Satisfaction
Reduce Office Space
Flexible Schedule
Reduce Traffic/Pollution
Family needs
Lifestyle options
Create virtual teams
where members are
located anywhere
Telecommuting / Telework
•
•
US Telework Scene - stats and facts
Oct '99 Telecommute America research study. This study
indicates that the number of American teleworkers jumped to
10% of U.S. adults in the last year. This growth chart should put
the growth rate in perspective.
Year
Oct '97
Oct '98
Oct '99
No. of teleworkers
11 million
15.7 million
19.6 million
Telecommute / Telework
Rural Emphasis Project
More information at
www.energy.wsu.edu/telework/