Transcript Increasing Productivity - GAJ Global Enterprise, Inc,

TOTAL QUALITY
MANAGEMENT
(TQM)
Increasing Productivity
Introduction
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Planning prior to start Construction
Implementing Personnel Management
Procedures
Planning and Scheduling
Material Management
Implementing an Emphasis on Cost and Risk
Implementing TQM philosophy (Total Quality
Management)
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Planning Prior to Start of
Construction
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Job Safety Layout
Safety and Communication
Locating Equipment and Material
Preparing a Project Plan
Schedule and Develop a plan for processing
Change Orders
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Implementing Personnel Management
Procedures
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Working for the Company rather than for a Job
Being attentive to the personal needs of the workers
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Pride in Work
Measuring system of performance: Communicate
expectations
Effective Communication: Share information, i.e.: Man
hours budgeted, productivity goals.
Clients needs should be held with high importance.
All clients look for 3 main attributes
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Cost – handled completely by office / estimators
Quality – responsibility of field and supervisors
Schedule – combination of field and project managers
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Planning and Scheduling
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Quantity to be done
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Tools needed
PLAN
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Materials needed
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Equipment needed
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One to Four Weeks
revolving plan and schedule
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Master Schedule
COMMUNICATE
MONITOR
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Material Management
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Prepare an effective Job Site Layout
Order materials on a just in time basis when
effective
Place materials off site when necessary
Document all material obstructions
Hold individuals responsible for material theft and
wastage
Make workers knowledgeable of the cost of
materials
Investigate incidences of multiple material handling
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Implementing an Emphasis on
Cost and Risk
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Re-action vs. Pro-action
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Measurement of Opportunities
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Hours expended for punch list work
Equipment Idle Hours vs. Productive Hours
Laborer non-productive hours while waiting for
instructions
Hours of double handling of materials
Opportunity for Improvements:
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Bi-weekly write-up report on how a specific task can
be improved
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“Working HARD
might not be
Working SMART"
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Risk emphasis:
 Pay attention to productivity risk as
well as production and the cost of
production.
 Damages to existing structure
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Prioritize the risk of work tasks to be
done during the day
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Evaluate Cost: Everything should
be viewed as handing and placing
MONEY
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TQM PHILOSOPHY
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TQM philosophy
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Involve everyone in the organization in
controlling and continuously improving the
process of how work is done, in order to meet
customer expectations of quality
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Customer Satisfaction
Employee Involvement and Empowerment
Focus on Process Improvement
Continuous Improvement
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TRADITIONAL MANAGER
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Inspects for it afterwards
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Respects the Management Authority Only
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Blames the Employees
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One time improvement
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TOTAL QUALITY MANAGER
 BUILDS QUALITY
 INVOLVES EMPLOYEES
 FOCUSES ON IMPROVING PROCESS
 STRIVES FOR CONTINUOUS IMPROVEMENT
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DEFINE
DATA
COLLECTION
IDENTIFY
PROCESS
MEASURE
COLLECT
DATA
DEVELOP
TEAM
MEASURE
AGAIN
ANALYZE
DATA
IMPLEMENT
IMPROVEMENT
IDEAS
DETERMINE
RECOMMENDATION
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IMPROVEMENT CYCLE
IDLE EQMT
DAILY
PRODUCTION
SHEETS
MEASURE
AGAIN
FOREMEN
&
OPERATORS
ALLOWS
CREW
FEEDBACK
GETS
FEEDBACK
EQMT
USAGE
REPORT
IDLE
EQMT
BY CREW
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CRITICAL AREAS
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Safety
Equipment Productivity
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Monitoring Productive and Non-Productive standby usage for each piece of equipment
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Budget hours for equipment usage just like labor
Give recognition to supervisors with high productive equipment
Keep equipment available and in proper working conditions, avoid crew interruptions
as much as possible
Communication, Field Record-Keeping, and Job Cost System
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Piece of Equipment = Profit Center
An individual that is required to fill out a form should be showed where the data goes
and how it is used
Show him by example that the data was in fact used
Provide him with a subsequent feedback report
Quality and Pride in Work
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Be attentive to performing high quality work
Poor quality is simply “Non-Acceptable”
Make the project a Company Matter, not a Project Matter
Pride in Work is critical to productivity improvement as well as quality
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PRODUCTION
WORKSHEE
SAMPLE
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