Transcript MSB Network Orientation

MSB Network Orientation
Basics
• Welcome from the
MSB Tech Center
• Tech Center Staff
– 13 Permanent
– 30+ Students
• Serve MSB Only
– 3200 Users
Network
• Novell
• Linux, Microsoft, and Netware Servers
• Windows 7 or Vista (English)
– Windows 7 “Professional” is the recommended
Desktop OS
– Windows 7 “Starter,” “Home,” and “Home
Premium” lack necessary network support
Network Accounts
• Three Georgetown Accounts
– UIS – For Mainframe Apps
• Blackboard
• MyAccess
• Any system with “privileged” data
– Google Apps at MSB
• E-Mail
• Online Collaboration
– MSB Printing Account (Novell)
• Network Printing
• Each Account has an Independent Password
Privacy
• Reasonable Expectation of Privacy
• Passwords should be yours alone
– “A secret two people know is not a secret”
• Requirements:
–
–
–
–
–
At least 8 Digits Long
At least 1 uppercase & 1 lowercase letter
At least 1 number
At least 1 punctuation mark
Cannot contain dictionary word
• All network account requests must have ID
Access
• On Campus
– Wireless
• SSID = “HOYAS”; No WEP or WPA
• Wireless setup requires specific procedure
• Off Campus
– Multiple Remote Access Options
• E-Mail: POP / IMAP / Web Services
• PDA Support
MSB – Google Apps & E-Mail
• E-Mail = “MSB.Mail”
– Don’t use GUMail or HoyaMail
• Address = “[email protected]”
– You will occasionally see internal addresses
• @georgetown.edu E-Mail Routing
– To set individual mail route:
http://netid.georgetown.edu
– MSB Accounts must set routing to:
[email protected]
MSBTC Services
• Tech Center – Room 180
– Open until about midnight
• Printing / Copying / Scanning
– Color Printing, Copying, & Scanning
– First 1,000 prints are free
– Print Cards will be issued
• Require User Activation
– 2-Step Process (Send & Release)
MSBTC Services
• Tech Support
– Hardware / Software Troubleshooting
• Full Support for “MSB Standard Computer”
• “Best Effort” Support for non-standard computers
• Professional service on site twice a week (T/F 10AM – 2PM)
– Computerware
• A/V Support
– Teleconferencing
• Video, Voice, & Web
– Equipment Loans
• Projectors & Cameras
MSBTC Services
• Computer Programs Available from MSB
– Symantec Endpoint Protection – Corporate Edition
• Self-Installed
• Free Download from hoyacomputing.georgetown.edu
• Financial Data Services
– Online (Bloomberg, Lexis Nexis)
– Database (CRSP, COMPUSTAT)
Help
• The Tech Center can help with most computer
questions: hardware and software.
• Frequently Asked Questions on Tech Web Page
– http://technology.msb.edu
• Help
– E-Mail: [email protected]
– Online Help Desk: http://help.msb.edu
– Phone: (202) 687-4721