Hybrid Model Data Center of the Future (Fac. 1.4) Hybrid John Parker President SoCal AFCOM

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The Hybrid Model Data Center of the Future

This session will share an end users description of a hybrid data center model. Details will include when to use a cloud data center, a colocation data center, and a company-owned data center. It will also create an apples-to-apples proposal for each and show how to avoid hidden costs and gotchas.

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The Presentation

Key points for each model Determining Factors

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Johns Definitions

• Company owned data center: Ownership of all decision-making for capital expenditures, personnel resources, service levels, audit requirements and data center management activities.

• Colocation provider Leased data center providing power, space, cooling and physical security. Also may include several levels of managed service offerings and remote hands.

• Cloud provider : Leased data center space that may include all hardware to support systems, applications, databases, networks and security 4

Hybrid Stats

(Info Tech Resource Group)

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60% of organizations engage in some form of data center co-location services, but over 70% of do not outsource the entire data center.

Most companies Collo any hardware that requires extra recovery, special audits and availability while leaving the remaining in owned data centers.

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Key Points-Company owned data center

Full Control Your policies and procedures Hardware lifecycle Facilities hardware Ownership SLA’s, Audits, Accountability FPA-0251-2DM-3N 6

Key Points-Collo & Cloud data center

Full Control Their policies and procedures Hardware lifecycle Their Facilities hardware Ownership Their SLA’s, Audits, Accountability 7

Key Points to know- Owned Data center

• • • • • Current power and space capabilities Future growth capabilities Audit and service level agreement capabilities Costs to operate Personnel 8

Key Points-Collocation Data Center

• • • • • • Leasing forces asset management and controls 1, 3, 5 year acquisition cycle offers greater agility and flexibility, especially with business unknowns Successful co-location planning requires a minimum of 2-4 months planning and due diligence. (RFP’s, Reviewing data, negotiating, site visits) Have checklist for services provided by colocation provider. Examples are power and space rent only, partial managed services, full managed services.

Relinquish ownership of most responsibilities Create scorecards 9

Key Points- Cloud Data center

• • • • Time to market Pay-as-you-go Unlimited resources Lack of control 10

Key Points-Common Cloud Services

3 rd Party Operated 3 rd Party Hosted & Operated

Source: IBM 11

Key Points-Cloud Acronyms

Infrastructure as a Service (IaaS)

Providers provide all necessary hardware including off-site servers, storage and networking (most cloud providers)

Platform as a Service (PaaS)

Providers provide both the infrastructure and the middleware to build, deploy and run the applications (Salesforce Force.com)

Software as a Service (SaaS)

Core software applications such as ERP, CRM, tools, etc. are hosted by a provider in a cloud infrastructure and accessed by a customer over a network client or interface.

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Determining Factors-Owned Data Center

• • • • • Asset ownership vs. consumption model Failures and outages increase w/ age Licensing and maintenance fees End-of-Life worries Facilities hardware PM's, repairs, building repairs and maintenance Budget limitations 13

Determining Factors-Owned Data Center

• • • • • Capital expenditures responsibilities for: land, building, taxes, insurance, facilities hardware, network connectivity (fiber pulls) Personnel resources to manage and maintain Maintenance window risk: most data centers do not have full redundancy and there are risk often associated with break fix maintenance and preventative maintenance activities Most data centers are currently using virtualization, but can’t provide services such as self-service provisioning and chargeback Most data centers can’t provide five nines availability 14

Determining Factors-Collocation Data Center

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Partial or full managed services offerings Remote hands services Ability to provide for unplanned growth for power and space N +1 to concurrent maintainability service level agreements Ability to support most or all audit requirements

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Cloud Factors

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It’s like using a credit card, the costs can be unpredictable, therefore controls must be in place : Forecast and budget spending Standardize processes for allocation, utilization and retirement Review costs monthly

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Cloud Factors

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Companies must have an HA architecture inside the cloud where the instances or VM’s live or somewhere else. Different locations for: network connectivity, servers, etc.

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Self-service provisioning and chargeback

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Public Cloud

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Compute and storage resources via the public Internet to any organizations or departments within your company Cloud provider controls all hardware resources such as network and storage and servers Security continues to get better to the point where it may be better than your own internal security controls

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In House Private Cloud

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Steps to create a private cloud:

Must have very good experience with internal virtualization initiatives Ability to provide on demand VM resource pool (self service provisioning) Standardize request for the on demand resources Start small with a limited number of users to consume IT from a common pool behind the firewall 19

Strategy Requirements

Business Req.

IT Req.

Network Req

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Adhoc Req.

Data Center Strategy

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When to use your data center

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It all depends on the conditions of your existing legacy data center Age of infrastructure Power, space available Meets reliability requirements

• • • •

It all depends on the business requirements SLA's and availability requirements Planned and unplanned growth Audit Requirements Future personnel resource requirements

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When to use a Collocation provider data center

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When you are low or running out of power and space When business requirements are unknown Unqualified or lack of personnel Inter-site connectivity Budget constraints

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When your data center cannot meet requirements for: SLA’s Audits Future growth Support activities

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When to use a Cloud provider data center

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Infrastructure sizing

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SaaS, IaaS, PaaS Auto scaling Lack of personnel Budget constraints and Pay-as-you-go Time to market critical In-house network constraints/ big data

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Proposals and Gotchas

• Create a template for apples to apples RFP comparisons from cloud and colocation providers 24

Proposal Collocation Gotchas

Three Year Term - 100 kW Price Capex Power Capex Space Capex Internet Capex Burstable Internet Capex Cross Connect Capex Totals Monthly Power Monthly Space Monthly Internet Access (1Gb) Monthly Burstable Internet Monthly Cross Connect Inter-Site Connectivity (unprotected) Monthly Totals $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$ $$$$$

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Proposal Collocation Gotchas

Cloud (Acme) Acme CloudFront Acme Dynamo DB Acme Elastic Compute Cloud Acme Elastic MapReduce Acme ElastiCache Acme Glacier Acme RDS Service Acme Redshift Acme Route Yy Acme Simple Email Service Acme Simple Notification Service Acme Simple Queue Service Acme Simple Storage Service Acme Simple Workflow Service Acme SimpleDB Acme Virtual Private Cloud Acme Data Pipeline Acme Data Transfer Acme Direct Connect Acme Import/Export Acme Storage Gateway AcmeSupportBusiness AcmeSupportDeveloper QTY unit cost NRC MRC Annual Costs Sub-total

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Owned data center gotchas

• • • • • As well as capitol expenditures discussed earlier Preventative maintenance cost for UPS, generators, HVAC Generator fuel cost Miscellaneous maintenance cost for prior years Anticipated maintenance cost, batteries capacitor replacement, etc.

Personnel costs 27

Collocation Gotchas

• • • • • • Future site locations (national/global) Multiple RFP’s Limited growth however Inter-site connectivity Cross connects Additional NRC build-out costs 28

Cloud Gotchas

• • • • More expensive in the long run?

Very easy to overspend Lack of standard processes for allocation cloud resources Lack of reviewing and monitoring expenses 29

Questions ?????

Thank you for attending

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