Transcript Developing Leadership Diversity

Chapter
11
Developing
Leadership
Diversity
1
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
Your Leadership Challenge
• Understand and reduce the difficulties
faced by minorities in organizations.
• Apply an awareness of the dimensions
of diversity and multicultural issues in
your everyday life.
• Encourage and support diversity to
meet organizational needs.
2
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Your Leadership Challenge (cont.)
• Consider the role of cultural values and
attitudes in determining how to deal
with employees from different cultures
or ethnic backgrounds.
• Break down your personal barriers that
may stand in the way of becoming an
inclusive leader.
3
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Diversity
Workforce Diversity
– A workforce made up of people with different
human qualities or who belong to various cultural
groups
Diversity
– Differences among people in terms of age,
ethnicity, gender, race, or other dimensions
4
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Ex. 11.1 Traditional
vs. Inclusive Models of
Diversity
5
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Ethnocentrism
The belief that one’s own
culture and subculture are
inherently superior to other
cultures
6
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Prejudice and Stereotype
• Prejudice: an adverse feeling or
opinion formed without regard for the
facts
• Stereotype: a rigid, exaggerated,
irrational, and typically negative belief
or image associated with a particular
group of people
7
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Discrimination
Treating people
differently based on
prejudicial attitudes and
stereotypes
8
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Glass Ceiling
An invisible barrier that
separates women and minorities
from top leadership positions
9
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Interactive Leadership
A leadership style in which people
develop personal relationships with
followers, share power and
information, empower employees,
and strive to enhance others’ feelings
of self-worth
10
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Social Value Systems
Power Distance
– How much people accept equality in power; high power
distance reflects an acceptance of power inequality among
institutions, organizations, and individuals. Low power
distance means people expect equality in power
Uncertainty Avoidance
– The degree to which members of a society feel
uncomfortable with uncertainty and ambiguity and thus
support beliefs and behaviors that promise certainty and
conformity
Individualism
– A value for a loosely knit social framework in which
individuals are expected to take care of themselves
11
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Social Value Systems (contd.)
Collectivism
– A preference for a tightly knit social framework in which
people look out for one another and organizations protect
their members’ interests
Masculinity
– A preference for achievement, heroism, assertiveness, work
centrality, and material success
Femininity
– A preference for relationships, cooperation, group decision
making, and quality of life
12
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
. 11.5 Rank Orderings of 10 Countries Along
Ex
Four Dimensions of National Value Systems
Country
Australia
Costa Rica
France
India
Japan
Mexico
Sweden
Thailand
United States
Power
Uncertainty
Individualism
Masculinity
7
8
3
2
5
1
10
4
6
7
2 (tie)
2 (tie)
9
1
4
10
6
8
2
10
4
6
7
8
3
9
1
5
9
7
6
1
2
10
8
4
13
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Cultural Intelligence (CQ)
… refers to a person’s ability to use
reasoning and observation skills to
interpret unfamiliar gestures and
situations and devise appropriate
behavioral responses.
14
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Ex. 11.6 Stages
of Personal Diversity Awareness
15
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Diversity Training
Training designed to help
people become aware of their
own biases, become sensitive
to and open to people different
from themselves, and learn
skills for communicating and
working effectively in a diverse
workplace
16
©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.