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electronic Housing Code
pilot project
Council briefing
Welcome & introductions
Overview of today’s briefing
• Background and context to the HAF initiative
• Overview of the eHC pilot project
• Explanation of Role Model Council concept and
processes
• Q&A
HAF Project context
• Wider e-Planning context
▫ Agreement between DoP and LGSA to develop a 5-year strategic
Roadmap
▫ eHC pilot is a key ‘test case’ for the Roadmap
• Federal funding
▫ Housing Affordability Fund $512m > eDA component of $30m
▫ NSW project $5.92m
• Working in partnership
▫ Core initiatives are DoP/LGSA partnership
▫ e-Planning team within DoP with a range of expertise
▫ Steering Committee has representation from DoP, LGSA, LG and
industry
The eHC pilot
“To develop and pilot a shared, state-wide
platform for end-to end processing of complying
development under the Housing Code including
pre-lodgement investigation of whether the
development qualifies as complying
development, application lodgement, tracking,
and approvals.”
Electronic Housing Code Business case
The eHC pilot
• Federal funding from FaHCSIA under the
Housing Affordability Fund (HAF)
▫ $5.92m for NSW project
▫ Through to June 2010
• Pilot, pilot, pilot
▫ 12 Role Model Councils
▫ Only for CDCs under the Code SEPP for housing and checklist
for exempt development
▫ “End to end” process
Investigate
Prepare
Lodge
Process
Approval
Monitoring
•Ability to instantly access planning and property information and requirements for an
allotment, including site and proposal specific exempt and complying development
codes
•Data is sourced from point of truth and assembled dynamically on a shared platform
• Attributes of a parcel of land can be compared with the relevant standards and
presented to the user in a simple set of standardised checklists.
• Validation to prevent incomplete, incorrect or unnecessary applications.
• Checklists used to pre-populate a standardised online application form, accessible via
centralised point or from Council websites.
• Customer can select a certifier, lodge and pay in a single transaction.
• Application is referred to a Council (internal) or private certifier (external) for review,
who accesses relevant documentation online.
• Customer accesses an online tracking area to monitor the progress of their application.
• Council or certifier electronically generates the appropriate certificates via an online
portal.
• Customer is notified automatically, and Council is copied in on the outcome for their
records.
• Councils/Building Professionals Board (BPB) can view and audit certificates issued
• State Agencies can track take-up rates of complying development, test new standards,
and troubleshoot.
The eHC pilot
• State supporting infrastructure
▫ Development of shared platform
▫ Complementary to existing systems and services
• Knowledge program
▫ Learnings to be captured throughout project
▫ Focus on sharing outcomes and experiences
▫ Part of building a future business case
• eDAIS compliance
▫ Linkages to national project
▫ Around end-of-year timing
State-wide shared platform
• What this involves
▫ Processes and protocols to exchange information
▫ Development of supporting technology systems
▫ Leverage existing services and tools (State AND Local)
• What this means
▫ All Role Model Councils will be integrated with State processes
and platforms
▫ Shared platform will be informed by Council input
▫ Just commencing the overall design specification process
Measuring success
• Benchmarking activities
▫ Establishing ‘as is’ so that we can measure improvements and
changes
▫ Provide evidence of investment returns to build future
business case
• Independent review at conclusion of project
▫ Review of benchmarks
▫ Role Model Council feedback
Project communication
• Coordinated through e-Planning team
• Focus on electronic/online tools
▫ Project website
▫ Online project management space
▫ Online knowledge space
• Workshops and forums
▫ Raise awareness of project
▫ Elicit and share experiences and knowledge
• Role Model Council support
▫ Comms support available
Project management structure
Federal
Government
LGSA
Judy Birrell
DOP
John Hudson
Project Board
LGSA + DoP
Project Steering
Committee
• DoP (chair)
• LGSA
• 3 Council reps
• 1 Industry rep
• Department of Lands
e-Planning
project team
• Clare Huxley
• Helen Ting
• Wayne Williamson
• Efrain Barrientos
• Lauren Oakey
• Denis Lozina
• Allison Hornery
Break
eHC pilot participants
• Participants
▫ 12 Role Model Councils
 NOT like the RRIF project (which was individual projects)
 Part of state-wide program
▫ State Agencies
 Department of Planning and Building Professionals Board
 Department of Lands
 Others as needed
▫ Private certifiers
 Pilot group will also be part of shared platform
Role Model Councils
• A representative group:
▫ Focusing on fast-tracking eHC service delivery in priority areas
▫ Forming the basis of a leading practice program to extend eHC
service to other Councils across NSW and then into other
electronic Development Assessment processes.
• Role Model Councils will have:
▫ Demonstrated capacity to complete the program successfully in
the timeframe
▫ Demonstrated capacity to measure and report on program
outcomes
▫ Commitment to be a proactive role model to other Councils.
Role Model Councils
• Benefits include:
▫ Delivery of better customer service for applicants for Housing
Code development
▫ Better quality applications
▫ Opportunities to streamline and reduce processing effort
leading to potentially significant cost savings for councils
▫ Better access to user-friendly information on Housing Code
development and local planning instruments
▫ Learning and contributing to best practice business processes,
and recognition as a Role Model council
▫ Access to financial resourcing to support council participation
in the pilot
Role Model Councils
• How will the evaluation process work?
▫ Assessment criteria based on business case and Federal
Government requirements
▫ 2 stages of assessment
 EOI – paper-based from applications
 Detailed scoping facilitated by e-Planning team
▫ Evaluation panel with representatives from
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DoP
LGSA
Department of Lands
+ independent convenor
▫ Evaluation separate from Project Steering Committee
▫ Fully documented process
Evaluation process
Stage 1 evaluation
(desktop)
Evaluation Panel
recommends Councils
for Stage 2 evaluation
Stage 2 evaluation
(facilitated by
e-Planning team)
[July 09]
[July 09]
[July-August 09]
Project Board seeks
FaHCSIA endorsement
of Role Model Councils
Steering Committee
seeks Project Board
endorsement of Role
Model Councils
[August –Sept 09]
Evaluation panel
recommends Role Model
Councils
[August –Sept 09]
Role Model Councils
announced
[Sept09]
[August 09]
Role Model Councils: Stage 1
• How will the evaluation process work?
▫ Stage 1: Assessment of EOIs against published criteria:
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Number of applications and current/future growth
Level of e-Planning capacity
Demonstrated experience and commitment to project
Demonstrated commitment to resourcing
Role Model Councils: Stage 1
1.
Is the application complete?
2.
Does the Housing Code SEPP apply to the Council?
3.
Is the Council
• In the top 33% of NSW Councils for 2007/08 DAs + CDCs for single new
dwellings and residential alterations or additions?
• High or very high population change 2006-2021* or top 33% of councils
population 2006 and not static growth?
4.
Level of e-Planning capacity
5.
Demonstrated experience in similar project
6.
Demonstrated commitment to full participation
7.
Demonstrated commitment to provide necessary resourcing
Role Model Councils: Stage 2
• How will the evaluation process work?
▫ Stage 2: Facilitated ‘scoping’ to assess
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

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Degree to which SEPP applies to Council area
Data digitisation, accuracy and readiness
Technology environment and capacity
Business process maturity
Project management capacity
Learning and knowledge exchange capacity
Resourcing required
Role Model Councils
• How will resourcing work?
▫ $5.92m is for entire project, including State shared platform
development and Council funding support
▫ Program of work and level of effort by each Role Model Council
will be assessed at Stage 2
▫ Funding will be assessed on a Council-by-Council basis and
based on electronic Housing Code system requirements
▫ Councils will be asked to commit an agreed level of in-kind
resourcing
Role Model Councils
• Who needs to be involved in the Council?
▫ Ideal team scenario includes
 Project manager (dedicated for the period of time required)
▫ plus representatives from
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Planning/building
Customer services
Information systems/technology
Communications
Management/executive
▫ Identify gaps for support resourcing
Role Model Councils
• What does this mean for my existing systems?
▫ End-to-end process will be mapped, technology will support
the process
 Identify most suitable technology solution scenario for each Role Model
Council
 May require adjustments or enhancements to Council systems
 Not intending to ‘mandate’ a software solution at the local level
 Requirement to integrate with shared platform and be eDAIS compliant
 Best efforts to avoid duplication of functionality
 Account for ongoing budgetary implications
Role Model Councils
• How will the project engage with vendors?
▫ Special briefing this afternoon
 Current providers to possible Role Model Councils
 NOT to discuss eHC system tenders
▫ Vendors will be engaged directly by DoP
 Accountability
 Reduced duplication and cost
▫ Alignment with national eDAIS project
Role Model Councils
• What if my Council isn’t selected?
▫ Express your interest to be part of the learning and knowledge
exchange process
▫ Contribute to the consultation processes for the e-Planning
Roadmap
▫ Other projects will be developed over the coming 12-18
months
Role Model Councils
• What happens now?
▫ Stage 1 pre-assessment has commenced
▫ Consider the issues raised at today’s session
▫ If you wish to withdraw, please advise us by email to
 [email protected] by cob Monday 6 July
Key messages
• A pilot project with a 12-month timeframe and
modest budget
• State-wide initiative in partnership with 12 Role Model
Councils
• Leverage and re-use existing systems, services and
technology wherever possible
• Comprehensive evaluation process to select Role Model
Councils
• Role Model Councils must be committed to the process
and outcomes
Questions and discussion
Further information
• Contact the e-Planning team:
Clare Huxley, Team Leader
[email protected]
02 9228 6135