Transcript KTC Workshop 2015 – Real Skills

Choctawcareers.com
Real Careers – Job Search Workshop
What do employers want?
How do I make my resume stand out?
Job Search Networking – why & how.
Why can’t I get an interview?
Our Goal: To help you acquire the skills needed to land your first JOB, and advance into a fulfilling & selfsustaining CAREER.
Employers Want
 Soft skills (work ethic)
Come to work every day on time
Follow directions
Apply good listening skills
Concentrate on work
Recognize problems & find solutions
Manage time effectively
Maintain a safe work environment
Be honest and dependable
Dress properly & practice good grooming
Be cooperative
Have a positive attitude
Be a courteous & considerate team member
Be a continuous learner
OK Employment Security Commission
& Workforce OK
Employer’s Wish List
Communication
Teamwork
Problem solving/Decision making
Plan/Organize/ Prioritize
Critical thinking (#5-6)
Technical skills
Computer literacy
(**Write these down!)
Writing
Leadership
Nov. 2014 Forbes article & NACE Survey
Google Search: “Employer Wish List”
US News & World Report Article, Sept. 2013
Empathy. Employers not only want you to do the job, but to care about it and the people
with whom you will interact.
• Tell me about a time when you went out of your way to help someone at work.
Mentoring inclination and ability. Interviewers want to predict your interest in reaching
out to mentor others, and how you will go about elevating their knowledge and skills.
• Tell me about an experience you had with a mentor or coach who helped you. What did he or
she do that you found to be most helpful, and how did you respond?
Interpersonal skills. Employers want to hire people who can play well with others in the
"corporate sandbox." Interviewers will be interested to learn how you deal with
personality conflicts and your own role in them.
• Tell about a time when you have worked with people who have had difficulty getting along
with each other. How did you handle the situation?
“Wish List” Continued
Self-direction and initiative. Employers seek people who will take upon themselves
more than what is actually expected or required. To find out if you have that kind of
drive they might ask:
• Tell about a time when you proposed a new and better way of doing things to your
manager. What prompted you to think about the problem to begin with?
Flexibility and adaptability. In many companies, change is often the only constant.
Policies, priorities and procedures need to anticipate and respond to internal and
external conditions. Employers seek people who can adjust quickly. To find out your
ability to adapt, you might be asked:
• Tell me about a time when you were required to change the way you have been doing
something for several years, when you know that what you've been doing "works" for
you. How did you respond? What were the results?
Take the time to understand the human qualities employers seek and which are intrinsic to
your character. Then you will be able to draw stories from the well of your experience that
demonstrate these qualities in your interview, and advance your chances of being hired.
Most needed:
Soft Skills -- Work Ethic -Employer Expectations
Texting Poll
• Join the polling session – Text CHOCTAWCD2015 to 37607
• All texting charges do apply per your text messaging plan.
• You may text only ONE answer to each question.
The Trick!
No matter what you have studied in school, you will have had to an
opportunity to learn these valued skills sets. The trick is to
demonstrate that you have those skills through your cover letter,
résumé and interview. -- Think about class projects where you have
been a team member or leader and jobs where you have had to plan
and prioritize. Describe those skills specifically in your résumé and
cover letter and in your job interview.
The survey makes clear that employers want universal skills you can
learn across academic disciplines and in any job where you are
working with others. The trick is to communicate clearly that you
have those skills.
The Stats
On average 144 people apply for each entrylevel position posted.
It costs a company $3479 to hire a new
employee.
An ATS is able to screen-out approximately 75%
of applicants, making the hiring process more
efficient for employers.
• The Resume is a marketing document that appropriately positions a
person for the job he/she is seeking.
The resume highlights and summarizes the skills, achievements, education,
training, experiences, etc. that qualify a person for a particular job.
The resume contains key words that are directly related to the requirements
of the desired job.
The resume is a continually-changing document that must be edited to show
a candidate’s best qualifications for each particular job.
Resume Essentials
• Relevance
• Skills, qualifications, and accomplishments that match target job
• Key words (terminology) that tie individual to target job or profession
• Accomplishment-based; performance & achievements from past jobs or
projects
• Education, certifications, & training
• Professional experience
• Professional format
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Organized and focused on target job
Neat and easy to read/skim (standard fonts)
Correct grammar, punctuation, & capitalization (no abbreviations)
Robot friendly (Applicant Tracking System)
Effective Resume Development
• Contact Information
• Professional email addresses ([email protected])
• Cell phone service with fully paid account
• Professional voice mail greeting
(Hello this is John Smith. I am sorry that I can’t take your call at this time. Please leave your
name and number and a brief message and I will return your call as soon as possible.)
Effective Resume Development
• Job description or list of requirements for career field
• Knowledge of company/organization listing job opening
• Listing of education, training, & certifications/licenses earned with dates & locations
• Listing of work experience (not more than 10 years) with titles, dates,
accomplishments/responsibilities, & locations
• May be paid or volunteer experience
Resume Content
Contact Information
Skills Summary
Achievements
Leadership Experiences
Other Relevant Info
Education
Work or Professional Experience
Certifications / Licensures
Memberships / Activities
Effective Resume Development
• A resume MAY include the following if it is relevant to the target job and adds
value to the resume.
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Educational courses
GPA (if 3.6 or above)
Equipment operated
Memberships in professional or community organizations
Military service
Extra-curricular school/community activities (leadership, event organization)
Personal – foreign languages, special talents
Be truthful!
Key Words & Phrases
• Come from a Job Description and/or Job Requirements
• Words/phrases that occur multiple times
• Words/phrases that are similar or relay a common theme
• Dedicated, professional, motivated, team player, relationship builder, organized, etc.
• Other words that describe a particular skill set that is essential within a particular job
(i.e. sales, relationship builder, strong presentation skills, meet or exceed monthly
sales quotas)
• Industry jargon may also be included in the skills section
• May be copied directly from job description if they are exact fit for
applicant’s skill sets
• May be found by searching job titles & descriptions at O*NET -http://www.onetonline.org/
Effective Resume Formatting
• Include a Qualifications Summary section
• Objectives – not recommended
• Dates – use the year only in the employment history and education
sections
• Length – generally 1 page, more pages may be used if you have
extensive relevant experience
• Font – use fonts that commonly available on most computers and
that have high readability (Arial, Lucida, Verdana, Times New Roman, Tahoma, Garamond)
• References – separate reference page; 3-5 professional references,
accurate contact information
• Always get a person’s approval before using as a reference
Resume Resources
Resume builders: www.okjobmatch.com | www.okcis.intocareers.org |
www.careerready101.com
Choctaw Career Development website: http://choctawcareers.com/resume/ -- (resume
check-list, sample resumes, uploading resumes, resume development webinars)
Other helpful sites: www.job-hunt.org | http://www.resumehelp.org/free_resume_examples.htm | www.quintcareers.com
WRITE This Down: www.careerealism.com – www.job-hunt.org
TIP-- Don’t pay for online job search resources – There are Tons of FREE resources!
Free Job Search webinar Feb. 18 – 11:30-12:30
• Employers:
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AEP / PSO
Duit Construction
PGT Trucking
McAlester Army Ammunition Plant
SE OK State University
Trinity Industries
Tyson Foods
Dept. of Corrections
International Paper
CLEET
Choctaw Nation HR
Hiring Partners
Muscogee Creek Nation HR
And Many More!
Job Search Plan
“If you fail to plan, you are planning to fail” –Benjamin Franklin
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Commitment (time, emotions, resources)
Determine what you want (type of job/company)
Explore options & research companies
Develop a self-enhancement action plan (education, additional experience, new skills,
new contacts, etc)
Prepare a written job search strategy & stick to it (include written documentation of
each step completed)
Never stop job hunting & following-up (do all the little things)
Adjust the plan as needed
• Like many things in life, the more time, effort, and energy you put into planning and
executing your job-search, the faster and better your results should be. By developing
a comprehensive job-search plan, you should have a strong foundation for a successful
job-search.
Networking
• Communicating who you are, what you can do, and
what you want to do with as many people as
possible.
• Networking Requires:
• Planning
• Organizing
• Research skills
• Courage
• NOT – Asking people for a job!
• In-Person Networking
• Formal – Community/school organizations, job fairs, volunteer jobs,
internships
• Informal – Social or sports events, through friends or acquaintances
• Online Networking / Social Media
Employers want to interview candidates where there is some previous
connection; through another employee of the company, or now more than
ever, via social media and your online identity.
• Linked In – Twitter – Facebook – etc.
• Job Boards
• Blogs
Side Doors & the Hidden Job Market
• Side Door – A short cut to the people with the power to hire.
Side doors are more like a “recipe” for success than a “prescription”.
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– Elisabeth Sanders-Park
Spontaneous Contact: paper, online, phone, in-person, credible reference
Introduction by Acquaintance: social setting, workplace
Show Then Tell: volunteer, internship, or temp work
Samples of Your Work
Customer Contact
Side Doors – 80%+ of good employment opportunities
are never advertised
Front Door
Side Door
80% of job
opportunities
never get
advertised
Attitude for Success
• Don’t Say:
• I’m unemployed | I’m looking for work | I could start immediately | Can I send my
resume or fill out an application
• Say:
• I’m looking for a company where I can invest skills, I am exploring a career in…, I’d
like to discuss how my skills can make you money.
• Think like the employer and use phrases with compelling reasons to request your resume or
talk with you further:
• Attitude: Resource Person vs. Job Beggar
• Job Beggar attitudes imply the want of a pay check more than the want to contribute
to a company.
• Be sure to show this attitude in both your personal and online job searches.
Networking
Elevator Speech/Pitch
I am _______________________________
I want to ______________________________________________
Ican
______________________________________________________
IDEA – you may print this info on your networking/business card
Online Networking
• Of 100 employers surveyed, 77% use search engines to learn more
about candidates, 35% have screened-out based on online
information.
• News reports predict that a growing number of employers prefer
using Social Media over Resumes in their hiring process.
• Social Media
• Linked In: The “professional” social media site
• Learn to use Linked In for your Job Search -- http://learn.linkedin.com/jobseeker/
• Twitter: Connect with many people based on common interests
• FaceBook: Primarily for social networking with friends or family, but can be
used effectively in job searching
• What does the Employer want or need?
• Soft Skills – dependability, attitude, personality, customer
service, appearance, etc.
• Technical Skills
• How & where do they find it?
• Advertising
• Word-of-mouth (80%)
• How can you help?
• Investigate – learn all you can about the company
Meet the Need or reduce the Concern!
#1 Goal of the Job Seeker
• Reduce the Employer’s concern and meet their needs.
“Reduce the Concern & Meet the Need”
• Think like the Employer – Look at the situation from the Employer’s
perspective
• Why should an employer hire you?
• What do you bring to the company that can benefit the company and increase their
profits?
---It takes about 9 months for an employer to make up the money spent for hiring an
employee.
Get to know the Employer
• Know a person who works at the company
• Company website
• Be a customer
• Chamber of Commerce
• Better Business Bureau
• Analyze job description (s)
• Personal visit
• Am I effectively communicating the skills and abilities that I
offer the employer?
• Am I treating my job search like a job?
• Am I demonstrating my skills, abilities, and strengths within my
job search?
• Am I considering the employer’s needs and concerns?
• Do my goals and values align with the company’s? Is this
company right for me?
Six Reasons People
Do & Don’t Get
the Job
A crash-course in
Thinking Like an
Employer!
• Presentation & Image
P
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• Does the way you look, sound, & act
positively represent the company?
• Attitude & Personality
• Do I want to work with you and do
you fit into my company culture?
• Dependability & Trust
• Can I depend on you to work in my
company’s best interest?
• Motivation & Loyalty
• Do your actions and goals promote
my company and its goals?
• Ability & Aptitude
• Can you do the job, or learn it
quickly?
• Network & Contacts
• Do the people you know and attract
benefit my company?
Credit: Elisabeth Sanders-Park – www.worknetsolutions.com
Do I Fit in?
Employers hire for ABILITY – They fire for FIT!
• Avoid being screened-out
• Get into the Employers head:
“Think Like the Employer”
• Evaluate your skills, abilities, and challenges
• Compare your assets to the needs of the employer
• Learn to communicate how you meet the employer’s needs
– why you are the right candidate
• Show that you FIT the company’s culture and personality;
• Demonstrate how your values align with the company’s values and
goals
• Many of your soft-skills can be demonstrated within your job search!
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Use your customer service skills while networking
Show your attention to detail on your job application and your resume
Display your initiative by sharing a helpful article on Linked-In
Show your caring/positive attitude by working at a community event
Use your technical skills to help with a church or community project
TIP -- Companies report that fewer than 10% of interviewees send thank-you notes.
• This presents a great opportunity for candidates to position themselves positively versus the
competition.
Get Ready!
Continuing Education
Opportunities:
• OSU-IT
• Southeastern OK State
Univ.
• Eastern OK State
College
• Murray State College
• Grayson College
• 4C Welding School
• Central Tech Truck
Driving
• And many more…
Professional
Appearance
• Clean, neat, well-fitting
• (correct size, no holes, not wrinkled,
conservative)
• Attention to details
• (hair, nails, shoes, etc.)
• Appropriate for your career field
• (no flip-flops, ball caps, t-shirts, holey
jeans)
• Organized, resumes & documents
prepared
• Positive attitude
Pre-Register Today!
Simple and quick
Save time – don’t stand
in line at the Expo!
Need help with your Resume, your Job Search, or Networking?
Find webinars and tons of helpful job search information at: www.choctawcareers.com/jobs
Workshop hand-outs and Job Search Webinars are available at:
www.choctawcareers.com Click on Employment Services then Find A Job
Workshop Sources:
• Elisabeth Sanders-Park, WorkNet Solutions – www.worknetsolutions.com
• Reviving Work Ethic – www.revivingworkethic.com
• CareerOneStop.org – US Dept. of Labor, Employment & Training -http://www.careeronestop.org/CompetencyModel/pyramid_download.aspx
• Also, see Personal Effectiveness Competency (What Employers Want) at:
http://choctawcareers.com/job-search-resource/
• Forbes / NACE: http://www.forbes.com/sites/susanadams/2014/11/12/the-10-skills-employersmost-want-in-2015-graduates/
• CareerOneStop.org – Competency Model: see the document at: http://choctawcareers.com/jobsearch-resource
We hope these strategies will help you reach your career goals!
Bryan Martin– Leflore, Latimer, & Haskell counties
Jane Buffington -Atoka, Coal, Pittsburg, Hughes counties **
Deidre Inselman – Bryan county and Texas **
Stacy Hallmark – Choctaw, Pushmataha, & McCurtain counties
Rhonda Mize – Oklahoma, Logan, Payne, Pawnee, Creek, Tulsa, Rogers, & Lincoln counties **
** These specialists also work with clients in OK counties outside
of Choctaw Nation boundaries.
Choctaw Nation Career Development
580-920-2260 | 866-933-2260
www.choctawcareers.com