Transcript European Examples of Good Practice in prevention of work

European Examples of Good
Practice in prevention of work-related
stress
Karen Albertsen, NIOH, Denmark,
Isabelle Leleu, EUROGIP, France,
Maria Karanika, I-WHO,UK
Working on stress
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European week for safety and health at work in
2002
Initiated by The European Agency for Safety
and Health in Bilbao
Topic Centre of Good practice - FIOH
Task Group - examples of good practice in
stress prevention in EU
Task:
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Report “How to tackle Psycho-social Issues
and Reduce Work-related stress”
National, regional and local levels
All EU member states
Prevention of stress, violence and bullying
Transferable across EU
Initiatives from a number of sources
Snowball Method:
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No systematic screening
Use of EU - OSH experts, network, contacts
Collecting a ”databank” with more than 40
examples
Discussion of selection according to the
commission
Result: Mixture of examples of
 Legislation
and national regulation
 Tools for screening and evaluation
 Guidelines for practice
 Interventions at work sites
The general picture
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High attention to the psychosocial field in
Europe
National legal frameworks ahead of the EU
directive
Still difficult to obtain compensation
Many initiatives at the national level
Increased awareness on Psychosocial issues
in labour inspection
What is Good practice?
 Attractive
concept - but less
informative
 Good intentions, good efforts, good
results?
 4/9 initiatives formally evaluated on
outcome measures
Results from ”IPAW”, Denmark
A b s e n c e d a ys o n in te rv e n tio n - a n d
c o m p a ris o n w o rk p la c e s
Absence
d a y s p .a.
20 
1 5 ,3
15
1 1 ,4
10
1 2 ,8
1 1 ,1
5
C o m p a r is o n
I n t e r v e n t io n
0
1996
1998
Results from
“Work and Well-being”,UK
 Improved
well-being
 Increased job satisfaction
 Reduction in reported problems
 Increase in musculoskeletal pain
Results from ”Take-Care”,
Netherlands
Other criteria for Good Practice
 Targeting
stressors, not stress
 Adequate Risk Analysis
 Involvement of the employees in the
implementation process
Level of intervention:
In te rv e n tio n s
T o o ls a n d
g u id e lin e s
In d iv id u a l In d iv id u a lO rg a n is a tio n a l
le v e l
o rg a n is a tio n a l le v e l
in te rfa c e
7 /9
4 -5 /9
4 -5 /9
7 /7
“Road Access and bus drivers”,
Sweden
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Interventions at the organisational level:
– Changed bus routes
– Increased number and length of separate
lanes
– Active signal priority - computerised systems
– Reduced number of stops
– Computerised passenger information system
Results from “Road Access and
Bus drivers”
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Reduction in distress after work
Reduction in job hassles
Decrease in systolic blood pressure
Improved control in driving situation
Better passenger service
“Risk Assessment/Risk
Management framework”, UK
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Five steps in the assessment process:
– Identification of potential risks
– Assessment of health profiles
– Search for associations
– Identification of practice and resources
– Identification of residual risk
Stepwise approach
“Work Positive” (SMEs), Scotland and
Ireland
 Five steps in the process:
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Raising Awareness
Benchmarking
Identification of risk
Identifying and implementing the solutions
Evaluation
Involvement of employees
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Continuum of involvement: from none to large
influence in planning, implementation and
evaluation
Large in 3/9 cases
Method: “Health Circles” - A participative
approach to improve Health, Germany
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Employees as experts
Support from management, unions, H&S experts...
Summary Points:
High attention and many initiatives
 Good practice? - Need for formalised
evaluations
 More focus on stressors compared to
stress
 More involvement of employees
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Download:
Report issue 309 from:
http://agency.osha.eu.int/p
ublications/reports/
Presentation
from:http://www.ami.dk/
presentations/
E u ro p e a n E xa m p le s o f G o o d
P ra ctice in p re ve n tio n o f w o rk -re la te d
stre ss
K a re n A lb e rtse n , N IO H , D e n m a rk,
Isa b e lle L e le u , E U R O G IP , F ra n ce ,
M a ria K a ra n ika , I-W H O ,U K