Transcript Why, How and When, Do We Do What, With Whom? - urban-fox

Why, How and When, Do We Do
What, With Whom?
Richard Fox
www.urban-fox.net
Look at the chart and say the COLOUR not the word
Look at the chart and say the COLOUR not the word
YELLOW BLUE ORANGE
BLACK RED GREEN
PURPLE YELLOW RED
ORANGE GREEN BLACK
BLUE RED PURPLE
GREEN BLUE ORANGE
How many legs does the elephant have
above?
How many legs does the elephant have
above?
2. DOING THE
WRONG THING
RIGHT
1. DOING THE
WRONG THING
WRONG
4. DOING THE RIGHT
THING RIGHT
3. DOING THE RIGHT
THING WRONG
Where Are You Operating?
• Identify and reflect on situations you have
been in personally where you were operating
in quadrant 1, 2, 3 and 4.
2. DOING THE
4. DOING THE
WRONG THING
RIGHT
RIGHT THING
RIGHT
1. DOING THE
3. DOING THE
WRONG THING
WRONG
RIGHT THING
WRONG
Where Should You Be Operating?
• What will it take to operate in quadrant 4 as
fully as possible?
2. DOING THE
4. DOING THE
WRONG THING
RIGHT
RIGHT THING
RIGHT
1. DOING THE
3. DOING THE
WRONG THING
WRONG
RIGHT THING
WRONG
How Can You Operate There?
• Should I be doing this at all?
• Should I be doing this with
someone else?
• Should someone else be doing
this?
• How can what I have done
save someone else from
having to do it?
• Am I working too hard?
• Am I doing the right things?
• Have I stopped doing things
that no longer have value?
• Am I gathering the right
amount of information?
• Am I anticipating problems
that could occur and taking
preventive action?
• How am I allocating my time?
• Do I spend time thinking about
what I should be doing?
• Where and how can I get
support?
• Would I pay for my product
and service?
• Should I stop and take a
break?
2. DOING THE
WRONG THING
RIGHT
1. DOING THE
WRONG THING
WRONG
4. DOING THE RIGHT
THING RIGHT
3. DOING THE RIGHT
THING WRONG
STOP – START – CONTINUE - CHANGE
STOP – START – CONTINUE - CHANGE
• Things I am currently doing that I should
STOP.
• Things that I should START that would
improve my work/service/day.
• Things I am currently doing that should
CONTINUE.
• Things I am currently doing in that should
CHANGE.