Transcript Ch 7 - Leader Ship - BUS 203

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Introduction- This slide is for your own information
 Just
to remind you, Influencing is the third function of managerial
functions (Planning, Organizing, Influencing, & Controlling).
 Influencing
includes different topics:
1. Leading
2. Motivating
3. Considering groups
4. Communicating
5. Encouraging creativity and innovation
6. Building Corporate Culture
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Defining Leadership
 Leadership:
is the process of directing the behavior of others
toward the accomplishment of some objectives
 Directing:
causing individuals to act in a certain way or to follow a
particular course (i.e. to follow organizational policies, procedures,
and job descriptions).
 Leadership
is all about getting things accomplished through
people.
Leader
Followers
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Defining Leadership - Leader Versus Manager
 Leading
is NOT the same as Managing
(some managers are leaders, some leaders are managers, but they
are different)
 Executives
should combine the two roles and have both
management skills (focusing on org processes) + leadership skills
= to achieve organizational success
 They
should focus on both: Organizational Processes
(management) and Concern for People (leadership)
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Defining Leadership - Leader Versus Manager
Managing
Leading
(part of the Influencing function)
•Broader in scope
•Focuses on behavioral &
non-behavioral issues
•Emphasizes behavioral
issues
•Making sure the job is done
•Focuses on the people who
do the job
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Defining Leadership - Leader Versus Manager
Effective
Managers
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Leadership Today
 Today’s
leaders face the following new situations that were not
there in the past:
 Massive
personnel cuts → ↓ level of the organization + ↓ labor
expenses
 Introduce work teams
→ better decision making & work flow
 Reengineer work
→ ↑ efficient & effective
 Initiate programs
→ improve quality of the organization
 Old
leadership style: controlling people & work processes
 New leadership style: involve employees in the org. & give them
freedom to use their abilities as they think the best
(The figure in the next slide is an example of how they are different)
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Leadership Today
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Leadership Styles
1.
Transformational Leadership
2.
Coaching
3.
Super-leadership
4.
Servant Leadership
5.
Entrepreneurial Leadership
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Leadership Styles – (1) Transformational Leadership
 Transformational
Leadership: is the leadership that inspires
organizational success by profoundly affecting followers’ beliefs in
what an organization should be, as well as their values (such as
justice & integrity)
 It
is also called Charismatic Leadership and Inspirational
Leadership
 It
creates the sense of duty in the organization
 It encourages new ways of handling problems
 It promotes learning within the org members
 It
is having more attention nowadays because many
organizations are going through the challenge of dramatic
changes to be more competitive in a global business.
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Leadership Styles – (1) Transformational Leadership
 The
1.
Tasks of Transformational Leaders:
They raise followers’ awareness of organizational issues and
their consequences (understand high priority issues and what will
happen if they were not resolved successfully)
2.
They create a vision of what the organization should be, build
commitment to that vision throughout the organization, and
facilitate organizational changes that support the vision
(consistent with the organization strategy)
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Leadership Styles – (2) Coaching
 Coaching:
is leadership that instructs followers on how to meet
the special organizational challenges they face.
 The
coaching leader identifies inappropriate behavior in followers
and suggest how they might correct it.
 Coaching
is important nowadays because the increasing use of
teams
Coaching Behavior:
1.
2.
3.
Listens closely: to gather facts and feelings & emotions
Gives emotional support: personal encouragement to motivate them to
do their best to meet the high demands of successful organizations
Shows by example what constitutes appropriate behavior: by
demonstrating (showing) expertise, they gain trust & respect of followers.
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Leadership Styles – (2) Coaching
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Leadership Styles – (3) Super-leadership
 Super-leadership:
is leading by showing others how to lead
themselves.
Superleaders teach followers how to:
Think on their own
 Act constructively
 Act dependently
 Eliminate negative thoughts & beliefs (about the company &
coworkers) and replace it with positive & constructive beliefs.
 Build self-confidence by convincing them that they are competent,
have potentials, & capable of meeting difficult challenges

 Objective:
followers will need very little leadership/attention, work
independently, and be productive (Why it is Important?)

Because today’s organizations structure is flatter → fewer leadermanager
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Leadership Styles – (4) Servant Leadership
 Servant
Leadership: leaders view their primary role as helping
followers in their quests to satisfy personal needs, aspirations,
and interests.

They place high value on service to others over self-interests

They see their main responsibility as the care of human resources of
the organizations.

They think that human resources are the most valuable resource

They try to transform their followers into wiser and more autonomous
individuals → more successful organization

Servant leadership focuses on empowerment, sense of community, &
sharing of authority

Servant leadership has high potential for enhancing org. success.
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Leadership Styles – (4) Servant Leadership
Characteristics of Servant leaders are:
1.
2.
3.
4.
5.
Good listeners: (how?)
Persuasive: (how?)
Aware of their surroundings: (how?)
Empathetic: (how?)
Stewards: (how?)
Empathy: is the intellectual identification with the feelings, thoughts,
or attitudes of others.
Steward: an individual who is entrusted with managing the affairs of
others
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Leadership Styles – (5) Entrepreneurial Leadership
 Entrepreneurial
Leadership: the attitude that the leader is self-
employed
 They
act as if they are playing a critical role in the organization
 They
act as if they are taking risk of losing money or will receive the
profit
 Consider
every mistake as if it were a significant error
----------------------------------------------------------------------------------------- These
five styles of leadership are not mutually exclusive (they
can be combined in different ways to generate a unique style)
(see figure in the next slide)
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Leadership Today
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