Transcript JDC Meeting - Alignability

HP Universe Conference 12th November 2003 Hamburg
s
Brief Description of a Journey
Macro Business to Software Solution
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
HP Universe Conference 12th November 2003 Hamburg
s
My Role as a Group Level CIO
Drive Business Transformation
Next Generation Information Flows
Business Process Innovation and Integration
Integrated Enterprise Class Applications
Integrated I&C Landscape
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
All in a completely secure end-end environment
HP Universe Conference 12th November 2003 Hamburg
s
Business Environment Challenges
Scale
Scope
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
Stability
HP Universe Conference 12th November 2003 Hamburg
s
Scale:
Worldwide, Siemens is:
6th biggest employer (430,000+)
21st largest company
Largest in electrical & electronics sector
Global, sophisticated matrix structure
Scale:
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
Europe, Siemens is:
8th largest business in Europe
4th largest company in Germany
HP Universe Conference 12th November 2003 Hamburg
s
Scope: Diverse end-end Supply Chains
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
Power Generation Plants & Technology
Power Distribution Solutions
Traffic Control Systems
Complex Medical Equipment
Automation Sub Systems
Complex Material Handling Systems
Computers and related services
Telecoms Equipment and Systems
HP Universe Conference 12th November 2003 Hamburg
s
Scope: Diverse end-end Supply Chains
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
Building Automation and Protection Systems
Magnets
In Vehicle technology / sub-assemblies
Mobile Phones
Trains and railway infrastructure
Light bulbs/illumination technologies
Utility Support solutions
Domestic Appliances
HP Universe Conference 12th November 2003 Hamburg
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Stability: Siemens is a Conglomerate
We buy Companies
We Sell Companies
The constant balance is how far we
integrate to get synergies without building
barriers to subsequent divestment!
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
HP Universe Conference 12th November 2003 Hamburg
s
So, with all that going on…..
How can a solution like Openview help?
What is it’s “Boardroom Value” ?
Two examples ….
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
“Macro” and “Minor”
HP Universe Conference 12th November 2003 Hamburg
s
Macro Example (Boardroom Value)
M&A
US GAAP
Goodwill … true value or impairment?
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
HP Universe Conference 12th November 2003 Hamburg
s
Minor Example (One Company in Siemens UK)
The Issues………
• Multiple Help Desks
• Lots of different disconnected tools
• Varying levels of control of the infrastructure
• Couldn’t effectively measure/ monitor/ report on SLA
• Difficult to control and manage increases in scale and
costs
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
• Siemens Communications first adopter of “end to end
Service Management & Delivery solution”
HP Universe Conference 12th November 2003 Hamburg
s
Minor Example (One Company in Siemens UK)
Our Vendor requirements………
•
Rapid deployment
• Proven quality approach to service delivery
•
Enable effort to be prioritised in line with service
impact
• Enable critical services to be guaranteed
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
•
Make visible ‘QoS’ in real-time
•
Cost effective
HP Universe Conference 12th November 2003 Hamburg
s
Minor Example (One Company in Siemens UK)
Why did this Company choose the solution ?
•
Out-of-the-box functionality, quick implementation
•
Best technology in class
•
Integration of operational toolset and service desk
•
Strong ITIL compliance
• Proven methodology to implement key processes
in 30 days (APM)
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
•
Will help engineer the adoption of best practice
process and organisational structures
HP Universe Conference 12th November 2003 Hamburg
s
Minor Example (One Company in Siemens UK)
Where are we …
At the start of a new partnership
This is WIP
We view this as the start of a journey
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
HP Universe Conference 12th November 2003 Hamburg
s
How will I be measuring the success?
Simplicity
Flexibility
Functionality
Gordon Lovell-Read
CIO, Siemens UK
November 2003
HP-Universe.ppt
EBIT