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Advertising Principles and Practices Broadcast Media Holiday Inn Express Stays Smart • Holiday Inn needed to establish a subbrand to compete with Marriott \ and Hampton Inn. • Focusing on “road warriors,” they used TV spots on a few cable networks on selected days to build familiarity and momentum. Prentice Hall, © 2009 9-2 Broadcast Media Basics • Media than transmits sounds or images electronically. – Radio, TV, video, movie, cell phones • • • • Bought in time (seconds, minutes). Messages are fleeting. Engage sight and sound; more entertaining. Radio advertising engages the imagination and television creates powerful brand imagery. • Both radio and TV use emotion and repetition to intensify memory. Prentice Hall, © 2009 9-3 Radio Basics • More than 10,000 commercial radio stations, mostly serving local markets. • Radio industry growth is flattening, with only a 5% increase in national ad spending for 2007, and only a 1% decrease in local ad spending. Prentice Hall, © 2009 9-4 Radio Industry Structure Prentice Hall, © 2009 9-5 The Radio Audience • Highly segmented by type of music, format • Listeners divided into segments – – – – Station fans Radio fans Music fans News fans • Audiences grouped by dayparts – – – – – Morning Drive: 6–10 a.m. Mid-Day: 10 a.m.–3 p.m. Evening Drive: 3–7 p.m. Evening: 7 p.m.–midnight Late Night: midnight–6 a.m. Prentice Hall, © 2009 9-6 Radio Audience Measurement • Coverage (number of homes able to pick up station; tuned in or not) • Ratings (percent of homes tuned to a station) • Audience Rating Services – Arbitron Ratings Company: estimates audiences for 250 markets in the United States. – RADAR (Radio’s AllDimension Audience Research): estimates audiences for both local and network radio. Prentice Hall, © 2009 9-7 Radio Advertising • Delivers high frequency using jingles for repetition. • Uses drama to engage the imagination as in public service announcements (PSAs), which are created free by agency personnel and run broadcast free by media. Principle: Radio advertising has the power to engage the imagination and communicate on a more personal level than other forms of media. Prentice Hall, © 2009 9-8 Radio Revenue Categories • Network Radio Advertising – Group of local affiliates connected to one or more national networks (ABC, CBS, Westwood One, Unistar, Clear Channel) – National medium for food, beverages, cars, over-the-counter drugs – Growth has contributed to increase in syndicated radio • Spot Radio Advertising – – – – Advertiser places ads with an individual station, not a network Makes up nearly 80% of all radio advertising due to flexibility. Messages can be tailored for particular audiences Flexibly in content, timing, and rates • Syndicated Radio Advertising – Offers advertisers a variety of high-quality, specialized, and usually original programs – Advertisers value syndicated programming because of the high level of audience loyalty (the Paul Harvey show) Prentice Hall, © 2009 9-9 Television Basics • Television is pervasive – 98% of U.S. homes have at least one television; 60% have three or more televisions. • Parents and early childhood experts are concerned about children’s TV use – U.S. kids spend about 4 hours/day watching TV Principle: Television advertising is tied to television programming and its effectiveness is determined by the popularity of the television program. Prentice Hall, © 2009 9-10 Television Industry Structure Prentice Hall, © 2009 9-11 Television Industry Structure • Network – 2+ stations broadcasting same program from a single source; 15+ hours of prime-time per week, 8-11 • Cable and Subscription – Provides highly targeted, special interest programs • Local Television – Independent (non affiliate) stations with ads by local retailers, financial institutions, auto dealers, restaurants • Public Television – Reach well-educated, affluent households with program sponsorships Prentice Hall, © 2009 9-12 Distribution & Programming • Low-power television (LPTV) – 15-mile radius; used by hotels • Pay-per-view – Via satellite, sports/music events • Program Syndication – Independent TV and cable stations purchase reruns – First-run syndication • Interactive Television – TV set with computer capabilities • High-Definition TV (HDTV) – High-resolution playback • Digital Video Recorders (DVRs) – Record shows to watch whenever – Commercials can be skipped Prentice Hall, © 2009 9-13 The Television Audience • Many advertisers still consider TV their primary advertising medium. • Challenges faced by advertisers include viewers switching, zipping through ads, or avoiding them entirely with TiVo. • Advertisers must learn to address “clutter” by creating breakthrough messages. Prentice Hall, © 2009 9-14 TV Audience Measurement • Households Using Television (HUT) measures exposure based on houses with sets on. • Impressions—the number of viewers watching a program—measured by: – Ratings – Share • A.C. Nielsen measures national and local audiences using people meters and viewer diaries. Prentice Hall, © 2009 9-15 Television Advertising • Tells stories, engages emotions, creates fantasies, has great visual impact • Demonstrates how things work Principle: If you are going to use television, design a message that takes advantage of its visual and emotional impact. Prentice Hall, © 2009 9-16 Forms of TV Advertising Prentice Hall, © 2009 9-17 Table 9.2 Time Is Money: The Top Shows by Ad Rates 2006 $/:30 second 1988 $/:30 American Idol Desperate Housewives 24 CSI Grey’s Anatomy Survivor $600,000 $394,000 $364,000 $347,000 $344,000 $296,000 Seinfeld ER $575,000 $560,000 1992 $/:30 2004 $/:30 Murphy Brown Roseanne $310,000 $290,000 Friends Will & Grace $473,500 $414,500 1987 $/:30 Cosby Show Cheers $369,500 $307,000 2001 $/:30 ER Friends $425,400 $353,600 1980 $/:30 M*A*S*H Dallas $150,000 $145,000 Sources: Claire Atkinson, “’Desperate Housewives’ Keeps Sunday Rates Competitive,” Advertising Age, September 21, 2006, http://www.adage.com; 2006–2007 Prime Time TV Season 30 Second Ad Rates, http://www.frankwbaker.com; Joe Mandese, “The Buying and Selling,” Advertising Age, Spring 1995, 20; “Top 10 Shows by Ad Rates,” Advertising Age, September 15, 1997, S2. Prentice Hall, © 2009 9-18 Other Broadcast Forms • Film and Video – – – – Movie theaters trailers Ads before DVDs/videos Videos in stores and offices Videos on MySpace, YouTube, video.google.com • Product Placement – Company buys verbal or visual brand exposure in movie or TV – Less intrusive; product demonstrated in natural setting – Unexpected; occurs when viewer resistance is down – Unnoticed; product may not match movie or audience; movie may fail Prentice Hall, © 2009 9-19 Practical Tips Broadcast Media Advantages and Limitations Radio Advertising Advantages Limitations Pervasiveness; in most every home and car Reaches specialized target audiences Reaches them at critical apertures (morning and evening drive time) Affordability Offers high frequency; music can be repeated more easily than other forms of advertising Flexible, easy to change Good for local tie-ins and promos Mental imagery can be highly engaging High level of acceptance; not considered irritating Audience less likely to switch channels when ads come on Listener inattentiveness; may just be on in the background Lack of visuals Clutter Scheduling and buying difficulties in local buys Lack of control: talk show content is unpredictable and may be critical Television Advertising Advantages Limitations Pervasiveness; in most every home High level of viewing Reaches a mass national audience although can be targeted by programs High impact: has audio, video, motion, music, color, high drama Cost efficient Clutter—with cable there are a large number of channels High production costs Wasted reach Inflexibility; can’t easily make last-minute changes Intrusiveness—some audience resistance to advertising leads to zipping and zapping Prentice Hall, © 2009 9-20 Movie Advertising Advantages Limitations Captive audience No need for intrusiveness because audience can’t do multi-tasking High impact Audience resistance is high; hates being a captive audience Expensive; needs high value production Product Placement Advantages Limitations Not as intrusive If product fits the story line, can be a naturalistic demonstration or testimony Association with celebrities Association with glitzy movie, hopefully a wellliked film Can get lost in the story Poor match between product and movie storyline Movie turns out to be a dud Prentice Hall, © 2009 9-21 — All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Prentice Hall, © 2009 9-22