Transcript Interlibrary Loan for Newbies and re:turnees

Interlibrary Loan for Newbies
and re:turnees
Russell Palmer
GOLD/GALILEO User’s Group Conference
31 July 2009
Lyrasis Member Benefits
• Expanded education & consulting programs
• Innovative technology solutions
• Increase purchasing power
• Increased visibility with funders
• Greater capacity for innovation
• Extended networking opportunities
• Cost control through operational consolidation
Key sources for ILL info
• GOLD
– http://www.georgialibraries.org/lib/gold/
• Lyrasis
– http://www.lyrasis.org
• OCLC
– www.oclc.org/resourcesharing
ILL-L e-mail list
• Maintained by WebJunction
• Easy to manage subscription (messages,
digest, searchable archive)
• Extremely helpful and informative
community
• Sign up here:
• http://lists.webjunction.org/mailman/listinfo/ill-l
ShareILL Wiki
• “a gateway to electronic and print resources
pertaining to all aspects of interlibrary loan
(ILL), document delivery, and resource
sharing.”
• http://www.shareill.org
Other, specialized info
• ILLiad-L list:
• http://listserv.vt.edu/archives/illiad-l.html
• ARIE-L list:
• https://mailman1.u.washington.edu/mailma
n/listinfo/arie-l
• IDS toolkit:
• http://toolkit.idsproject.org/ALA
The law of the land
• Interlibrary Loan Code for the United States
• http://www.ala.org/ala/mgrps/divs/rusa/resource
s/guidelines/interlibrary.cfm
• “This code establishes principles that facilitate the
requesting of material by a library and the provision of
loans or copies in response to those requests.”
The sheriff in this town
• GOLD Compliance Guidelines
• http://www.georgialibraries.org/lib/gold/gold_com
pliance/
Training
• Lyrasis offers a variety of resource sharing
training classes, including:
• OCLC WorldCat Resource Sharing: The Basics
• OCLC WorldCat Resource Sharing: Beyond the
Basics
• The Resource Sharing Detective
• Using the OCLC WorldCat Resource Sharing Direct
Request Service
GOLD Facilitated Training
• Lyrasis partners with GOLD to offer training
in a variety of areas each year!
• Keep an eye out here:
• http://www.georgialibraries.org/lib/training/
Pick my brain…
Packaging
Communication
OCLC Tips & Tricks
OCLC Support
• Now the primary contact for technical
questions
• [email protected]
• OCLC
– 1-800-848-5800 (toll-free U.S.)
– Mon.-Fri.
– 7 a.m.-9 p.m. (U.S. Eastern)
Lyrasis Support, OCLC
• Ordering
• Billing
• Quotes
• Training
• New contact e-mail:
[email protected]
Your Issues
4 things to know
• Special thanks to Melissa Jackson at
Armstrong Atlantic State University!
4 things
• Communication is important!
• with your patrons
• with your staff/co-workers
• with other libraries
4 things
• Resource sharing thrives on good will
– Work with your patrons when you can
– willing to lend as well as borrow
– Give favors when you can
4 things
• Be willing to ask for help
– listservs
– The Virginia Boucher book "Interlibrary Loans
Practices Handbook"
– Wikis
– ILL code on ALA page
– Web resources
– Each other! Me!
4 things
• Be consistent, but not inflexible
– Sometimes you just have to say 'no’
– Don't make 'no' your favorite word
Your Questions
Pick up the phone!
• Never hesitate to call another library with
questions
• Never hesitate to call me at Lyrasis with
Resource Sharing questions:
• 800-999-8558, ext. 4916
• [email protected]