Transcript Ten Years On…. - Helen Sanderson Associates

Ten years on, what has
person centred planning got
to offer in a climate of
change?
Conference
30th November 2006
Person centred planning conference
The event held at Trinity Community Initiatives
on the Knockmore Road in Lisburn was attended by
over 100 senior managers and staff from all 4 Trusts in
the EHSSB and staff from the SHSSB and Positive Futures.
The title “Ten years on, what has person centred planning
got to offer in a climate of change?” made reference to the
fact that this way of working has been firmly established
within Northern Ireland for over ten years.
The conference was an opportunity to reflect on the impact of this
approach and to review the contribution it has to make to good quality
care as we move to new structures and organisations.
The conference was funded by the EHSSB and was opened by Hugh
Connor Director of Social Services.
Person centred planning
conference 30/11/06
Hugh Connor Director of Social Work EHSSB
opens the conference
Person centred planning
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Michael Smull, Helen Sanderson, Dorothy
Gallagher (EHSSB), Roslyn Dougherty (DLT),
Caroline Brogan (S&EBT), Hugh Connor (EHSSB),
Edna McConville (DLT)
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Purpose
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To give Senior Managers and relevant staff
the opportunity to reflect on the
contribution that Person Centred Planning
has to make as we move into new
structures and organisations.
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Key organisers of conference
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Agenda for the day:
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By the end of the conference you will:
Have heard about the Good 2 Great Programme and
understand the contribution it can make to developing
person centred organisations.
Have learned about some of the most recent research and
good practice measures in regard to person centred
planning.
Have heard about how the person centred review model is
being used in England and Wales.
Have discussed with colleagues the implications for practice
and steps to develop a more person centred culture and
ethos.
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Person centred planning
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Registration
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Positive and Productive Meetings
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A Meeting Map was
introduced at the
start of the day.
To find out more
about meeting maps
go to:
www.positiveproducti
vemeetings.com
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A conference workbook was used
introducing person centred thinking
templates to focus group discussion.
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Use of the workbook
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Discussion using workbooks in groups following each
presentation, encouraged people to consider application
in their work setting and plan future action within their
own Trusts:
Over 78% of participants felt that the workbook was a
very good tool to guide discussion.
Feedback comments included:
Excellent opportunity for reflection with colleagues
Good discussion on how to apply PCP
We need to have these opportunities from time to time
to help us learn.
A good tool for developing PCP within organisations.
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Key presenters:
Helen Sanderson (Helen Sanderson Associates) &
Michael Smull (ELP Learning Community)
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How to get from Good 2 Great:
Creating a structure for Person Centred
Organisations:
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Michael covered a number of key points:
The developments from Essential Lifestyle Planning to Person
Centred Thinking
The need for change of culture within organisations, alongside
individual practice
The development of Good 2 Great programmes as an approach to
move organisations towards real person centred-ness.
Training for staff and managers in person centred thinking tool;s
and the use of Positive & Productive Meetings and Person Centred
Supervision.
The use of “coaches” to encourage and promote implimentation of
training into practice.
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Michael focussed on the importance of
organisational change
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Good paper versus bad paper…
In a culture in which good paper takes
precedence over a good life The mission/vision is about helping
people get good lives
BUT
Efforts to get good lives are not noticed
WHILE
The behavior of senior managers tells
front line managers that good paper is
rewarded and bad paper is punished
AND
The people who use the services often
have good plans but lives where what
is really important to them is absent
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Feedback re Good 2 Great:
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Positive Futures added their
experience of applying Good 2
Great in their organisation and
their hopes for the future
development of this approach.
“To create a culture in the
work environment and the
need for leadership
involvement got me really
enthused about Positive and
Productive Meetings.
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Ideas for steps forward:
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Person centred thinking within professional forums
Person centred thinking mission statements
All managers trained in person centred thinking
Equality standards – mission statement within the department
Training inclusive for all staff groups
Develop person centred meetings with the people we work with
Support group for practitioners
Working with partners in using these skills
Support for champions
PC Thinking in induction for all staff
Team meetings using 4 + 1 Questions
Steering group – take lead in moving organisation forward
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Thoughts on person centred review
presentation
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Empowering process
Transition reviews – provide facilitator
Clients review – involved totally in
process
Useful and empowering
Extremely useful in children’s services
Older people – domiciliary reviews
Challenges with PC review model
Informal process – visuals powerful
Valuable contribution – successful
already (SHSSB)
Aspire to do
User involvement modelling, develop
culture of this
Good model for adult disability –
flexible budgets, action plan
Good examples of this UCHT –
managing risk issues
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Helen outlined work on
transition planning with
young people leaving
special education. The
use of this model greatly
enhanced effective
planning with the young
person for their future.
“Inspiring on person
centred reviews.”
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Lessons from research and good
practice:
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Helen presented recent research carried
out with CSCI and the exciting new
developments where inspectors evaluate
practice based on agreed person centred
standards.
“Good having senior managers attend this,
listening and sharing working models of
practice”
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Ulster Community & Hospitals and
SHSSB Groups
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Down Lisburn Group
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South & East and Down Lisburn
Groups
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SHSSB staff
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Participants
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North & West group
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North & West group
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Participants plans for using this in
the workplace:
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Take back information to PCP Steering Group
Speak to line manager re PCP
Embrace a PCP approach to Health Action Plans for Looked After Children
Look to person centred review process for children with disabilities
Person centred planning should be part of our role and not additional
responsibilities.
Plan to explore development of Positive and Productive Meetings approach.
Pilot person centred reviews and learning log
Improve culture and staff training
Change team meetings
Consider teams approach to “coaching” staff and PCP working with staff
supervision
By thinking differently!
Using tools for meetings
Try to champion this approach
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Feedback from participants:
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“…learned that PCP is now evidenced
based practice. The conference stimulated
my interest again in PCP. I look forward
to PCP becoming an integral part of my
practice.”
“It was very enlightening and has
motivated me to initially discuss person
centred thinking at out next integrated
patch meeting with a view to looking at
how we might start to roll it out in primary
care.”
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Feedback from participants 2
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“You had an opportunity to speak to key
note speakers and gain some feedback
with individual queries and advice. It was
also interesting to hear what’s new and
what works!!!”
“I found the conference interesting and
encouraging.”
“The entire day was excellent, stimulating
and thought provoking.”
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Want to know more?
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You can find out more about the
presenters and their work by going to:
www.helensandersonassociates.co.uk
www.elpnet.net
www.positiveproductivemeetings.com
Person centred planning
conference 30/11/06