Transcript Document
Moving from Print to Online Working with Electronic Resources
Leszek Czerwinski EBSCO Information Services, Berlin Lviv, Ukraine 2009
Agenda
EBSCO Berlin Online resources – what is that?
Current trends in e-ressources Role of subscription agency in e-World EBSCO’s offer for 2010 – e-packages examples
EBSCO Information Services
33 offices in 22 countries Warsaw, Poland
EBSCO Information Services GmbH based in Berlin
German Speaking Europe: Germany, Austria and Switzerland Central and South-Eastern Europe, Russia, and former Soviet Repubilcs Offices in Berlin, Prague, Vienna and Warsaw Sales Representatives (7 employees) Customer service (25 employees) - One single contact for all media General Manager Cary A. Bruce
Office in Berlin your contacts:
• Ludmilla Neumann (Russian speaking) • Leszek Czerwinski (English, Polish, German) • You can also contact Informatio Consortium in Kiev: • Head: Oleksii Vasiliev • And for EBSCO Publishing Databases: • Teresa Gorecka
„Online“ Resources: Starting with Basics
What are the major characteristics of e-journals, e packages, e-books and/or databases?
How can you buy them?
Trends The organizational impact of electronic journals and how a Subscription Agency helps libraries to deal with it?
Four types of „Online“ Resources
Journal subscriptions as individual e-journals E-Journal packages purchased by consortia or by individual institution Databases E-book packages
Subscribing to individual e-Journals?
Subscription Models
1.Print comes with free online 2.Print plus (paid) online 3.Online only
Price
100% 105% – 125% 80% – 100%
Questions to be answered before requesting a quote:
• What type of access? single or simultaneous users, one site, multi-site, total or core FTE (faculty plus students), etc • How do you authenticate?
Where to Buy?
From your agent together with print and other e-journals. EBSCO for example will quote the journal type as you wish and set it up for you and help you with registration.
Buying e-journals as publisher packages Models
1.
“E-on-top” with non-cancellation of core subscriptions 2. E-only 3. E-only with high discount on print (ddp)
Structure/Issues to Clarify
Institutional license or consortia Cross access, full collection or subject collection What kind of long-term archiving solution do you need?
Availability of Back files Duration of contract - Multi-year or Single year Authentication method (IP’s, ID+Password, Proxy) Document lending rights
Words of Caution
The cost will be based on current spend in subscriptions. Non-cancellation clauses You will not spend less; you will have access to more content
Further ways of accessing e-journals
• • •
Full Text Databases
Good for expanding access to non-core journals.
Provide wide backfile across different publishers and thereby saves document delivery costs.
Watch out replacing journal subscriptions; composition of databases change and many journal have delayed publication (3 to 12 months) in databases.
Some Examples of FT Databases
• Academic Search Premier • Medline with Full Text • Communication and Mass Media Complete • Environment complete • Business Source Premier • SocIndex with Full Text • Literary Reference Center • Computer Source
E-Books
eBooks are digital editions of print titles eBooks are readable and downloadable immediately, so there is no waiting for shipment eBooks are accessible from your own personal library, on your PC, laptop or handheld device eBooks are generally available in Adobe ® PDF and XML formats.
eBooks are available in different collections, packages and sometimes individually eBooks can be also bought at your agent
What are the benefits to your library?
Broader access to content
Wider access and use
Less shelf space needed
No risk of damage and theft
No physical and manual processing required
Higher usage of content
No shipping, storage or handling costs.
Current Trends in E-Resources
• The use and purchase of online journals is
growing dramatically
. Subscriptions with online component exceed print only volume.
E-books
are the new trend.
• Publisher pricing and licensing models are still evolving.
Expect changes
. Less print with free online, more paid online, e-only, tier classifications, usage based pricing, etc.
•
Further concentration
of publishers (recently Wiley/Blackwell) • Individual libraries need to
strategically plan
how they will most efficiently purchase online access and combine with print.
• The library as a physical location will change, but
the importance of the librarian does not lessen
. The librarian will need to become more technically and copyright oriented.
•
Complexity is dramatically increased
. The management of e journals needs new tools and methods.
The E-Journal Life Cycle Management of electronic Resources Evaluate Monitor Acquire Provide Access Provide Support Administer
E-resource life cycle
User feedback Usage stats Downtime analysis Review problems Problem log Assess need/budget Trial use Hardware needs Software needs Contact info
Evaluate Monitor Acquire Provide Support
License terms Price Order Pay Evaluate IP Addresses Register Proxy Servers Catalog
Provide Access
Portals/Access lists Campus authentication URL maintenance
Administer
User IDs Admin module information Preferences (store) Holdings lists Troubleshoot/ triage Access restrictions View rights for use Claiming
E-resource life cycle User feedback Usage stats Downtime analysis Review problems
Assess need/budget
Trial use Problem log Hardware needs Software needs Contact info Evaluate Monitor Acquire Provide Support License terms Price
Order Pay Evaluate
IP Addresses Register Proxy Servers
Catalog
Provide Access Portals/Acces s lists Campus authentication URL maintenance Administer User IDs Admin module information Preferences (store) Holdings lists
Troubleshoot/ triage
Online New Processes introduced
Access restrictions View rights for use Claiming
EBSCO’s Services
Usage stats Services & EBSCONET EJS A-to-Z
LinkSource
User feedback Downtime analysis Review problems Problem log Assess need/budget Trial use Hardware needs* Software needs* Contact info* Troubleshoot/ triage* * Reflects future services License terms Price Order Pay
Evaluate Monitor Acquire Provide Support
Evaluate* IP Addresses Register Proxy Servers* Catalogue
Provide Access
Portals/Access lists Campus authentication URL maintenance
Administer
User IDs Admin module information* Preferences (store)* Holdings lists Access restrictions View rights for use Claiming*
What do we as Agents offer libraries in the electronic world?
1) “Traditional” agent services that also apply to the e-world 2) New “e-agent services” that help customers acquire and manage e-resources 3) E-resource management products, linking services and databases
Traditional services for online journals
Ordering and renewals Title information and prices Payments to publishers Invoicing and Claiming EBSCONET ®: Internet based subscription management tool for librarians EDI and Library System Feeds Pricing analysis and other management reports One-stop dedicated Customer Service
New e-Agency Services
One point of contact for all e-Journals
Rapid processing of online orders/renewals and upgrades • E-Mail processing with publishers • Online set-up within 48 if possible Registration assistance • Automatic registration for select publishers (ie. Springer, Ingenta) • Access information via e-mail PID / SID Numbers Detailed package information on invoice Administration of IP-Addresses and handling of Publisher Contacts and contracts (if needed)
New e-Agency Services
One-stop Customer Service for e-Journals and e-books
Automatic title set-up on e-journal Platforms, a-to-z lists and linking knowledge bases Information about new online journals, publisher pricing models and their changes Dedicated e-journal processing teams Handling, administration and/or negotiation of site or consortia licenses Special invoicing to individual consortia members Support with archival rights, backfiles, etc.
Yearly review of contract compliance Open Consortia offerings on behalf of publishers (for example IEEE, Brill, Sage, Karger, ACM, Emerald, Wiley/Blackwell, Project Muse)
Products for the “E-World”
•
EBSCONET: Online Subscription Managment System
New e-journal features in EBSCONET
Transparent listing and access tool for e journals and e-books
How does it appear to the end user
“Tabbed” interface provides more functionality while maintaining ease-of-use.
Letter links provide easy browsing.
An alphabetical list of all your journals, including those in databases.
We link to the title level when available.
Direct links to each provider that contains the title.
Coverage displayed for each provider.
A-to-Z assigns a subject to each title, based on Library of Congress Classification Codes.
User can also browse by subject.
Advanced Search allows user to accurately zero-in on titles of interest.
LinkSource Link resolver to help link the user to the full-text copy no matter where it is.
Link Resolvers
Examples of E-Journal Packages available via EBSCO
• • • • • • • • • • •
IEEE (exclusively) ACM (exclusively) Mary Ann Liebert (exclusively) Project Muse (exclusively) Annual Reviews (exclusively) Sage (exclusively)
Taylor&Francis Wiley-Blackwell Nature Publishing Group Karger Oxford University Press
E-Books and EBSCO
A Natural Fit!
Thank you!
for more information contact: EBSCO [email protected]
or Informatio Consortium [email protected]