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The Brave New World of Information Professionals Judi Walter, Eli Lilly and Company April 2008 The Brave New World of Information Professionals – Agenda Introduction and Background A Day in My Life … or …Building Blocks Learnings In Closing … Introduction and Background Education: Bachelor’s Degree in Politics and Public Affairs University of Miami, Coral Gables, Florida Attended Indiana University School of Library and Information Science, Indianapolis, Indiana Professional Experience: Online Union List of Serials Project (Indiana University) Serials Conversion Project (University of Miami) Technical Librarian (Ernst & Young Consulting) Senior Research Supervisor (Resort Condominiums Intl./RCI) Senior Information Associate (Eli Lilly) Marketing Associate (Eli Lilly) Federal Health Affairs Associate (Eli Lilly) 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 3 A Day in My Life (Solo Librarian - Ernst & Young – Late 1980s – Early 1990s) Support consulting engagements in: Information Technology Health Care Information Technology Health Care Strategy Corporate Strategy (including Legal and Bankruptcy consulting) Performance Improvement (TQM, Business Process Reengineering) By providing information about: Industry players, statistics and news Available products Products and technologies in development Case studies Major accomplishment: Introduced online information services to the practice! 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 4 A Day in My Life – Solo Librarian – RCI – (Early – Late 1990s) Supported Vacation Ownership company executive management and strategic planning functions Created RCI’s first “official” corporate information center Formalized the corporate competitive intelligence practice 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 5 A Day in My Life – Information Associate – Eli Lilly and Company – Late 1990s … Hired for ‘liaison-like’ role to focus support on one customer group (Corporate Strategic Planning) Enhanced company-wide daily newsletter Broadened focus from R&D to include competitive and business information Constantly monitored information environment for ways to add efficiency, new information sources, new technology, etc. to the newsletter Co-developed, with a customer, a new information product 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 6 A Day in My Life – Marketing Associate Hired to support an information system for Sales & Marketing e.g., taxonomy enhancement The position was refocused on a special project … Coordinated project deliverables with external consultants Reviewed and revised deliverables to meet internal needs Performed administrative functions (meeting scheduling, facilitation, training, etc.) Provided project reporting to management and colleagues Participated in internal needs assessments, interviews Developed marketing resource portal with I.T. Accomplishments: Learned internal business processes Developed reputation as a ‘change agent’ 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 7 A Day in My Life – Federal Health Affairs Perform environmental monitoring of U.S. federal health care regulations Disseminate information that may impact our industry / our business Recently developed a weekly newsletter Support management in educating and mobilizing crossfunctional colleagues Developed and maintain an internal collaboration site 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 8 MY PERSONAL LEARNINGS Practice continuous learning about your industry Keep abreast of your corporate and departmental strategies, goals and objectives Be Proactive! Summarize, synthesize and customize Develop and maintain relationships with individual customers Volunteer to (selectively) take on special projects 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 9 In closing … Thank you for your time and attention! Judi Walter (317) 433-5057 [email protected] 7/17/2015 File name/location Company Confidential Copyright © 2000 Eli Lilly and Company 10