Transcript LiveScan FBI Background Checks Presentation, DPW

Introduction to Applicant Livescan processing for DPW
The solution provider for DPW’s
background check program is
Cogent Systems; serving
government, law enforcement and
industry
Cogent develops the science that make
Identification and verification possible
Biometrics
The use of biological traits and/or
behavior characteristics that identify an
individual
DPW’s background check is a
fingerprint based and is comprised of:
Applicant Fingerprints
Livescan
The FBI AFIS
Biometric Fingerprinting
Roller & Ink
- Proved it’s reliability in the past
- Quality depends on skill of roller
Livescan Technology
-Electronic
-Faster
-Reduces workload & error rates
-Expands access to public
Identification
Cogent
Fingerprint
Site
Records Check
Cogent Store
& Forward
Servers
Pennsylvania
State Police
Federal
Bureau of
Investigation
Pennsylvania
Department of
Public Welfare
An FBI background check determines, based on fingerprint
images, if an applicant has a criminal history
1. Fingerprints (applicant input)
2. Records Check (Image check of the FBI database record/no record only)
This check does not verify applicant’s identity
Preparation for a Background Check
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Applicant Registers and makes payment via Cogent’s online service
Applicant visits the Fingerprint Service Site of their choice
Results of background check are returned to the authorized recipient
Applicant Registration & Payment
www.pa.cogentid.com/dpw
1-888-439-2486
At the registration page:
Payment Type & ABID
Name
Social Security Number
The ABID designates which
third party is to be billed
The ABID Password is a
verification code insures
authorized use of the ABID
At the Fingerprint Site:
Fingerprint Locations As of 1-2-2008
Additional Units to be scheduled to be installed by 2-1-2008
Units immediately being sought
At the time of
Fingerprinting:
Identity Verification
Payment Verification
Resubmission Verification
Receipts not available at site
Results not available at site
The Fingerprint Capture Process
Capturing Fingerprint Flats
Capturing a Rolled Print (Begin)
The software guides operators through the
capture process, with onscreen displays to
help the user to properly center the print during
capture. If all fingers are flagged in green, as
in the example at right, the record is ready to
be submitted to PSP
Capturing a Rolled Print (End)
Registration
All applicants MUST be registered prior to proceeding to a fingerprint site.
Each registration MUST contain a proper REASON FOR FINGERPRINTING code. The ORI number for
DPW will be chosen by default.
Registration may be completed by the applicant at either www.pa.cogentid.com/dpw or by calling 1-888-4392486. If AGENCY PAY registration must be completed online by the Agency (the ABID holder), to whom the
transaction is to be billed.
Applicant MUST bring proper ID and either SSN or Registration confirmation number.
During registration, the entry of correct SSN is critical.
Applicant registration data is “pulled down” from Cogent servers after proper ID verification is made by site
personnel. Applicant should verify proper name and spelling of “pulled down” data before proceeding.
Errors in registration data are easily fixed by re-registration. Fingerprint sites are not responsible for fixing
applicant registration errors
Payment
Payment type selection is CREDIT CARD, AGENCY PAY or MONEY ORDER (guaranteed payment) NO
CASH is accepted at the Fingerprint site
Money orders are to be made payable to COGENT SYSTEMS in the amount of $40.00
Payment is linked to applicant registration by SSN. Credit card payments should use the SAME SSN as
applicant registration.
If AGENCY PAY, registration must be completed online by the Agency to whom the transaction is to be billed.
Fingerprint Sites
Fingerprint sites are not responsible for fixing applicant registration issues. If an applicant’s registration
information is not available at the fingerprint site, 99% of the time it is a failure to register properly.
99% of the time either the SSN or Confirmation number is incorrect or no payment has been made
Fingerprint sites manage the collection of fingerprints. They are generally unaware of reason’s why or
processes outside this aspect. Applicants with detailed questions should seek help at the website or from
their agency directly
Fingerprint sites are WALK-IN unless otherwise noted on their Cogent webpage
Fingerprinting
Applicants must be patient with the process: This is new to everybody and nobody enjoys having to do this
Applicants that cause disturbances on site, that interfere with the sites business or workflow efficiency, will be
asked to leave to fingerprint site
Fingerprinting can take anywhere between 4 and 10 minutes depending on the quality of the applicants
fingerprints. Even the worst prints, those that will be rejected, should take no more than 10 minutes.
1% of the general population CANNOT be fingerprinted. They will be rejected.
Many hard to print individuals are likely to be employment, age and gender related
More than half of the reprints are accepted the second time, but 2nd rejections tend to be fingerprint related
Once submitted, Cogent Systems does not have access to the transaction. Cogent may resend the original
transaction if requested by PSP
Results
The applicant's scanned fingerprints will be electronically transmitted to the Pennsylvania State Police, who in
turn submits the fingerprints and demographic information to the FBI as required by federal statute. The
Pennsylvania Department of Public Welfare (DPW) will receive the Federal Criminal History Record from the
FBI.
DPW’s Verification Unit within ChildLine and Abuse Registry will return the results of the Federal Criminal
History Record to the applicant or the agency if the agency was the payee. The results will be printed on
standard 8.5" X 11" paper with the Commonwealth Seal imbedded on the paper. This document constitutes an
official Record. If an applicant presents their Federal Criminal History Record and the Commonwealth Seal is
not embedded on the paper, it should be considered as invalid and not an official Record.
Rejections
In the case of an FBI reject, applicants are requested by the FBI to submit a second set of fingerprints, at no
charge to the applicant. This second submission must occur before alternative means of conducting a federal
background can be initiated. Statistics reveal that a low percentage of the population may be unable to submit
quality fingerprints because their fingerprint detail is inherently poor. Poor fingerprint detail may be caused by
age, trade, or some other environmental/physical condition.
If you receive an FBI rejection letter you must submit a second set of fingerprints if you wish to complete your
Applicant Background Check. Take your rejection letter and proper identification to the nearest Pennsylvania
Fingerprint location. Your second fingerprint submittal will be conducted at no charge.
The fingerprint sites cannot answer questions except those involving times and locations of their fingerprint
machines. All additional information regarding process, policy and print locations may be found at
https://www.pa.cogentid.com/dpw.
Fingerprint applicants should call (717) 783-6211 with any statute or DPW procedural questions.