Transcript Using CatExpress for Cataloging

AQIP?
Where Do We Fit?
Presentation for 2008
Kansas Library Conference
Robert Kelly, Hutchinson Community College
[email protected]
Purpose
Explain AQIP, its processes and products
Demonstrate how library services can appear
in the Systems Portfolio
Spur dialog regarding the role of libraries in
campus accreditation processes
Offer tips and suggestions for being relevant
What Is AQIP?
Alternative Quality Improvement Program
Higher Learning Commission of the North
Central Association of Colleges and
Schools (NCA) launched in 1999
Alternative reaccreditation process to
NCA’s PEAQ (Program to Evaluate and
Advance Quality)
HLC Accreditation Programs
AQIP
Focuses on how learning
outcomes were
determined and how the
school knows the
outcomes are being
properly assessed
Continuous improvement
Reaccreditation Program
7-year Cycle
9 Criteria
PEAQ
Focuses on identifying
learning outcomes
10-year Cycle
5 Criteria
Kansas AQIP Schools
Fort Hays (2000)
Cowley CCC (2001)
Fort Scott CC (2001)
Hutchinson CC (2001)
Garden City CC (2003)
Independence CC (2003)
Southwestern (2003)
Tabor (2003)
Butler CC (2004)
Dodge City CC (2004)
Highland CC (2004)
Johnson CCC (2004)
Allen CCC (2005)
Friends (2005)
Seward CCC (2005)
U. of St. Mary (2005)
Barton CCC (2007)
Pratt CC (2007)
KAQIP
HLC encouragement for collaboration
KAQIP helps KS institutions move to AQIP
reaccreditation processes
Offers training
Chris Crawford, FHSU
Craig Mosher, Highland CC
NCA Accreditation Criteria
Mission and integrity
Preparing for the future
Student learning and effective teaching
Acquisition, discovery, and application of
knowledge
Engagement
AQIP Categories
Helping students learn
Accomplishing other distinct objectives
Understanding students and other stakeholders
Valuing people
Leading and communicating
Supporting institutional operations
Measuring effectiveness
Planning continuous improvement
Building collaborative relationships
NCA Criteria and the AQIP Categories
Criterion 1
1. Helping Students Learn
XX
2. Accomplishing Other
Objectives
XX
3. Understanding Students and
Other Stakeholders
XX
Criterion 2
Criterion 3
XX
XX
4. Valuing People
5. Leading and Communicating
XX
Criterion 4
XX
XX
XX
XX
XX
XX
XX
XX
6. Supporting Institutional
Operations
XX
7. Measuring Effectiveness
XX
8. Planning Continuous
Improvement
XX
9. Collaborative Relationships
XX
XX
Criterion 5
XX
XX
XX
XX
AQIP Core Processes
Strategy Forum
Action Projects
Annual Update
Systems Portfolio
Systems Appraisal
Quality Checkup
Reaffirmation of Accreditation
AQIP Quality Improvement
Cycle
Strategy Forum
Action Projects
Systems Appraisal
Systems Portfolio
Action Projects
Capella University
Pueblo Community College
Library Services Quality
Improvement Project
Revitalizing PCC’s Library
The project will:
1) increase the quality of our
service level to learners,
2) introduce new content to
support Information Literacy
and,
3) integrate our Library Systems
with our new enterprise system
software.
The project will:
1) research available models of
library revitalization,
2) develop a model that meets the
needs of PCC,
3) identify funding sources, and
4) launch the revitalization.
Systems Portfolio
Institutional overview
9 sections devoted to AQIP categories
4 parts to each section




Context for Analysis
Processes
Results
Improvement
Index
Systems Portfolio
Context – Questions explaining how a
particular system of an institution is realized
Process – Questions that ask how an
institution has designed and deployed
processes that help it to achieve its goals
Systems Portfolio
Results – Questions that ask about the
performance of institutional processes,
whether their performance results meet
requirements of stakeholders
Improvement – Questions that ask how the
institution promotes systematic improvement
of processes and performance in each
Category
Systems Portfolio Questions
3P2 – How do you build and maintain a
relationship with your students?
3R2 – What are your results for the building of
relationships with your students?
6P1 – How do you identify the support service
needs of your students?
6I1 – How do you improve your current
processes and systems for supporting
institutional operations
Systems Appraisal Feedback
Report
SS – Summary of outstanding strengths
S – Important achievements or capabilities on
which to build
O – More attention may result in significant
improvement
OO – Outstanding opportunity for improvement
Where do Library Services Fit?:
The Systems Portfolio
Overview
Hutchinson CC
“Through informal processes
student needs and
requirements have been
identified with input from
faculty, student services
staff, and students
themselves. They include:”
Category 3
Understanding Students and Other
Stakeholder’s Needs
Cowley CCC
Cowley CCC
Cowley CCC – Feedback
Fort Hays State U.
3P7 – Determining, Measuring and Analyzing
Student and Stakeholder Satisfaction Result
Table 3-2 denotes ongoing use of library
satisfaction surveys with current students
Fort Hays State U. Feedback
3P7 S – “The Assistant Provost for Quality
Management maintains an inventory of sixteen
survey instruments including the student and other
stakeholder satisfaction surveys, teaching
evaluations, and NSSE freshman and senior
surveys, which provide satisfaction benchmarks
with other institutions.”
Fort Hays State U.
4R1 – Valuing People Results
“The University, in addition to Forsyth Library,
…have achieved the Kansas Award of Excellence
for commitment to quality.”
Fort Hays State U. Feedback
Category 6
Supporting Institutional Operations
Hutchinson CC
6R1 – What are your results for student support
service processes?
Hutchinson CC
Hutchinson CC Feedback
6R1 SS Results for HCC’s responses to student concerns
with financial aid, computer labs, campus parking, and library
services show improvement in student support services.
6R2 OO While the general results provided show good
progress in key student and administrative service processes,
there was a lack of evidence related to key data for most of
the key student and administrative support service areas
delineated in Figures 6C1-1 (Key Student/Administrative
Support Processes) and Figure 6C2-1 (Support Services for
Other Distinctive Objectives).
Fort Hays State U.
6C1 – Student and administrative support service
processes.
Fort Hays State U. Feedback
6C1, 6I2 – There is a level “…playing field for oncampus and off-campus students by making the
same information available to all students.”
Madison Area TC
6P5 – Student and administrative support service
processes
Figure 6.5. lists that MATC Libraries gather
statistics on the number student visits,
student use of databases, and student
help questions
Madison Area TC Feedback
6P5 O – “MATC collects large amounts of data
from a variety of sources in connection with its
support services. However, development of more
targeted data analysis processes may provide the
College an opportunity to focus on the most critical
areas in need of improvement.”
Category 7
Measuring Effectiveness
Cowley CCC
7C1 – Collecting Data and Access to Information
Mention of Follett Automation System
7P1 – Processes: Selecting, Managing and Using
Information and Data
Included as part of student services usage
reports for persistence and success rates
Cowley CCC Feedback
Hutchinson CC
7C1 – Collecting Data and Access to Information
Use of Sirsi library automation system and
access to other library collections
Hutchinson CC Feedback
7C1 S – “HCC has developed a centralized
information system that has the ability to secure
data, provide back-up for college files, and provide
access to appropriate users which aids in
guaranteeing access to data for informed decision
making.”
Index
Hutchinson CC
Criterion 3 – Student Learning and Effective
Teaching. The organization provides evidence of
student learning and teaching effectiveness that
demonstrates it is fulfilling its educational mission.
Comments, Suggestions, Tips
Libraries are their own action project
Support institutional goals, including action
projects
Campus involvement
Gather data with a purpose
 Noel-Levitz – be careful
 Graduate exit surveys
 Service specific evals (e.g. instruction)
 NCES comparative data
Comments, Suggestions, Tips
Link data to processes.
 Frequency of collection
 Comparative data
 Evidence
Use charts, graphs, diagrams, and the like to
break things up and make more visual
Link comments to data
AQIP Categories continuously change
Collaborate
Resources
www.aqip.org – HLC’s Alternative Quality
Improvement Program.
Introduction to AQIP, Higher Learning
Commission, 2007.
Crawford, Chris and Craig Mosher.
“Building Your AQIP Systems Portfolio.”
Fort Hays University, Fort Hays, KS.
PowerPoint. 4 Dec 2007.