Transcript Slide 1

March 2015
Employee Monthly Meeting
FOLLOW UP ON ACTION ITEMS:
Please wash your hands frequently to prevent the
spread of illness.
Please take only change you receive from the vending
machines.
NEW BUSINESS:
Reminders
Service Coordinators are in the cafeteria
during morning buses, lunch time, and
pm buses. It is important that you save
your questions, concerns, etc.. for those
times.
If you are waiting in the cafeteria for
transportation you need to stay in the
lunch room. It is not ok to disrupt
others while they are working
The chairs in reception area are for visitors,
we will be directing individuals to wait
in the appropriate and provided areas
(cafeteria) for their rides. Individuals are
taking up the reception area for guest
and disrupting reception staff.
In-Service
ACCESSIBILITY
Accessibility:
is the degree
to which a
product,
device,
service, or
environment is
available to as
many people
as possible.
Accessibility
can be viewed
as the "ability
to access" and
benefit from
some system
or entity.
• HIPPA
• RIGHTS
HIPPA
• HIPAA PRIVACY NOTICE:
• We receive information about you when you enroll with us for services. It
includes information such as your sex, religion, identification information,
and other personal information. We also receive bills, reports from your
doctor, and other data about your physical and mental health.
• We care about your privacy. The information we collect about you is
private and is protected by two laws: The Michigan Mental Health Code
and The Federal Health Insurance Portability and Accountability Act
(HIPAA). We are required to give you a notice of our privacy practices. Only
people who have both the need and the legal right may see your
information. Unless you give us permission in writing, we will only disclose
your information for the purpose of treatment, payment, business
operations, or when we are required by law to do so.
• The above information is only a portion of the HIPAA policy; for complete
information on HIPAA, please see your Service Coordinator.
RIGHTS
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Admissions Rights:
All admissions to Arnold Center are of a voluntary nature. If you are a recipient of services, you have entered the program because:
You have been provided pertinent information regarding the service and decided to attend.
You and your referring agent have requested services.
You have complied with admission criteria.
You have been accepted.
The program you need is available.
On the basis of informed choice, you have decided to participate in Arnold Center services. You may end your involvement in the service at any time.
However, if you do end your program and later wish to return, you have to wait your turn and go through a new application process.
When you exit from a particular service, a formal discharge plan shall be developed and implemented. The discharge plan shall be planned with your
active participation and shall help you make a smooth transition into post-discharge services as appropriate.
Treatment Rights: You have the right –
Not to be abused, neglected, threatened, or insulted in the course of receiving services. (Physical abuse, sexual abuse, psychological abuse, and
physical punishment are prohibited and must be reported to staff immediately.)
To be treated with dignity and respect at all times.
To receive fair and equal services.
To direct the development and the planning of your individual service plan and to approve any changes in the plan.
To ask questions about your plan and ask for changes if you think the plan is not meeting your needs.
To make independent and informed decisions, express feelings and ideas.
To support services and help in accessing guardian, conservator, self-help groups, and/or advocacy groups when requested.
Not to be discriminated against based on race, color, national origin, marital status, sex, age, political affiliation, religion, physical or mental handicap,
weight and height.
To have information about you kept private. Information about you, either Arnold Center-generated or obtained from others, is confidential and
cannot be shared with anyone except your referring agent and guardian (if applicable) without your written consent or as permitted by law.
To ask to see you file. In fact, you are encouraged to review your file at least annually. You must have a supervisor in your presence while reviewing
your file. If you would like to see your file, please notify your Service Coordinator. Arnold Center does not prohibit the persons served from having
access to their own file, unless specific instructions are given by a healthcare professional. Some information with the file may not be released to the
individual unless the originating individual (such as the psychologist in the case of an individual’s evaluation) has given authorization. You or your
guardian (if you have one) may read or get a copy of your file or a part of it upon written request. (There may be a charge for the cost of copying.)
Not to be photographed or have your name used for any purpose other than as required to provide services without you or your guardian’s (if you
have one) consent.
Have freedom from physical restraints (except in an emergency or when necessary to protect you from injury to yourself or others).
Have available worksite rules, regulations, and safety practices governing employee conduct.
To have a clean, safe work environment under conscientious supervision aware of safety policies and procedures.
If you feel your rights have been violated, you should follow the complaint and grievance procedure as described in this Handbook.
Your rights will be reviewed with you at orientation or at intake. However, if you have questions, or would just like to learn more about your rights,
ask the agency’s Rights Officer or your Service Coordinator.
If you were referred to Arnold Center by Community Mental Health, you are entitled to specific Rights as defined by the Mental Health Code. For a
copy of these rights, you can download them at: www.michigan.gov/documents/rightsbooklet_9716_7.pdf or contact your Rights Officer.
SAFETY
Report any safety concerns to your supervisor or
Service Coordinator.
CARF will be coming this summer
Looking into getting new chairs.
WORKER OF THE
MONTH SPOTLIGHT !!
NOMINATED INDIVIDUALS
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Ron
Kelli K.
Joy D.
Francine R.
Josh J.
Ardie C.
Harold K.
Karen S.
Lisa E.
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Vern U.
JJ. G.
Mike R.
Tim D.
Mike B.
Charles K.
Craig H.
Kevin C.
WORKER OF THE MONTH
March 2015
JJ G.
REVIEW OF NEWSLETTERS
.None this month
SELF ADVOCACY
Tips of the month:
• Set realistic goals for what you want to
achieve
• Get enough information to make informed
choices
COMMUNITY EMPLOYMENT
• HSC
• Janitorial substituting positions
WAGE & PIECE RATE
• New time studies are in the process for HSC
continue.
• Look for posting of, Rate per piece/CWS
hourly base pay/Pieces per hour.
Customer Counsel input
• Please push work chairs in when you leave
your workstation
• Please use caution when you are walking
behind someone’s workstation.
Recipient Rights
Nicole Dicken
Arnold Center, Recipient Rights officer
CUSTOMER COMPLANTS
You can fill customer complaints out
yourself or ask a staff for assistance.
The Customer Complaint box is located in
the Arnold Center lunch room.
ACTION ITEMS:
OBJECTIVE
RESPONSIBLE PARTY
DEADLINE