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Reform, Modernisation Reform, Modernisation & & Frontline Policing Frontline Policing Dr. Jack Nolan Dr. Jack Nolan Assistant Commissioner Assistant Commissioner An Garda Síochána An Garda Síochána © ODSP, An Garda Síochána 1 Context - Ireland and Europe © ODSP, An Garda Síochána 2 Policing Ireland - An Garda Síochána National Police Force Triple Mandate – Policing; National Security & Intelligence, Immigration Island Nation- 4.5m population Economic Crisis – National Recovery Programme National Security Situation – Stable ongoing operations against dissident republican terrorists! Crime – Falling in most categories Wide geographical spread across Six Regions • • • 28 Divisions (6 within the Dublin Metropolitan Region) 110 Districts (Post District amalgamations in 2012) 664 Stations (Post station closures in 2012) Current Personnel Strength • Members of An Garda Síochána Ranks) Ratio 332:1 • Civilian Staff 2,042 • Reserves 1,100 13,519 (All Budget €1.4Billion © ODSP, An Garda Síochána 3 An Garda Síochána - Who We Are? Close to the Community Longstanding Community Policing Ethos – “Not by force of arms or strength of numbers but with the moral authority of the people” (Staines, 1922) Unarmed Police Force High Public Satisfaction Rating (81%) High Social Capital from Garda/ Community Engagement National Model of Community Policing Older Person Strategy Youth and Children Strategy Diversity Strategy © ODSP, An Garda Síochána 4 Garda Organisational Structure Commissioner Personal Assistant Private Secretary Garda Band Garda Museum Deputy Commissioner Strategy and Change Management Assistant Commissioner Organisation Development & Strategic Planning Change Management, Planning, Policy and Risk Management Community Relations & Community Policing Director of Communications Garda Press Office Deputy Commissioner Operations Chief Administrative Officer Assistant Commissioner Dublin Metropolitan Region Assistant Commissioner Eastern Region Assistant Commissioner Northern Region Assistant Commissioner Southern Region Assistant Commissioner Western Region Assistant Commissioner South Eastern Region GCVU / GCRO / DPPU Garda Information Services Centre Assistant Commissioner National Support Services Assistant Commissioner Crime and Security Security and Intelligence Garda Internal Audit Section Special Detective Unit Liaison and Protection Garda Technical Bureau Crime Policy, Extradition, Mutual Assistance, Missing Persons Bureau and Firearms Policy Garda Bureau of Fraud Legal Affairs and Human Rights National Bureau of Criminal Investigation Investigation Criminal Assets Bureau Garda National Drugs Unit Garda National Immigration Bureau Assistant Commissioner Human Resource Management Strategic Human Resources Operations Human Resources Civilian Human Resources Garda Reserve Garda College and Research Chief Medical Officer Garda Professional Standards Unit Internal Affairs, Health & Safety and Overseas Office Executive Director of ICT Information Technology Telecommunications Executive Director of Finance and Services Finance Procurement and Stores Garda Síochána Analysis Service Assistant Commissioner Traffic Garda National Traffic Bureau Operational Support Services & Archives Fleet Management Estate Management © ODSP, An Garda Síochána 5 National Policing Support Framework NBCI GNDU OCU etc Liaison & Protection Security & Intelligence NSU GBFI Change Management / Risk Management Community Relations & Com Pol GNIB GSAS GISC GNTB GCVU Internal Affairs Legal Affairs ICT GPSU Finance & Services HRM © ODSP, An Garda Síochána 6 Governance Overview National Level Internal Level Community Level © ODSP, An Garda Síochána 7 Governance Structure Dáil Éireann,Senate,PACs Garda Síochána Ombudsman Commission Government Minister for Justice& Equality Garda Síochána Inspectorate Commissioner Audit Committee An Garda Síochána PAFs Joint Police Committees © ODSP, An Garda Síochána 8 Public Sector Reform in Ireland 1985-1990 1993- 1999 2000-2012 • • • • Serving the Country Better – Government White Paper (1985) • • • Programme for National Recovery (PNR-1987). • • • Programme for Economic and Social Progress (PESP-1990) Programme for Competitiveness and Work (PCW- 1993) • • • Strategic Management Initiative (1994) Delivering Better Government (1996) Quality Service Initiative (1997) Freedom of Information Act (1998) First Government Action Plan on Information Society (1999) Public Service Management Act (1997) • • • • • • • • • • • eEurope Action Plan (2000) Guide for the Development of Quality Customer Service Action Plans (2001-2004) “New Connections” – Second Information Society Action Plan (2002) Social Welfare Act ( Public Service Identity Evaluation SMI 2002 (PA Consulting) Evaluation (QCS) Action Plans -Dr. P Butler, TCD, 2002 Sustaining Progress – Social Partnership Agreement (2003) Second eEurope Action Plan (2005) Garda Síochána Act 2005 Better Local Government – A Programme for Change (2006) Comptroller and Auditor General Report (2007) eGovernment OECD Report (2008) - Public Management Reviews; Ireland; Towards an Integrated Public Service Croke Park Agreement 2010-2014 Programme for Government 2011 © ODSP, An Garda Síochána 9 Reform of Policing An Enduring Theme ~Internationally!!! Often as a result of Tribunals of Inquiry Public demand and expectations of policing Internationalisation of policing Transnationalisation of policing Internal Focus – Desire to be better! Professionalisation of policing – education, training and development © ODSP, An Garda Síochána 10 Reform Triggers in An Garda Síochána Morris Tribunal Barr Tribunal Birmingham Inquiry Garda Síochána Act 2005 Hayes Report Garda Inspectorate Garda Síochána Ombudsman Commission OECD Report on Public Service 2007 Dáil (Parliament) Public Accounts Committee © ODSP, An Garda Síochána 11 New Burning Platforms Emerge! Already delivered a major change and development programme! Economic Crisis and National Debt New Government and Programme for Government Government’s Comprehensive Review of Expenditure An Garda Síochána’s Strategic Review of Operational Effectiveness and Resilience Croke Park Agreement 2010-2014 Government’s Public Sector Reform Programme (IRDP) © ODSP, An Garda Síochána 12 An Garda Síochána’s Approach The Organisation Development and Change Programme (ODCP) comprises of: • Multiple strategic projects • Central co-ordination for all strategic projects/initiatives • A robust Governance Structure • Leadership and spatial spread • A single source for reporting requirements under the Croke Park Agreement and the Government’s Public Sector Reform Programme © ODSP, An Garda Síochána 18 ODCP Programme Overview Stage 1 Stage 2 Stage 3 Analysis Phase Implementation Phase Realisation Phase Period: Period: Period: For Year 2011 For Year 2012 - 13 For Year 2012 onwards Focus: Focus: Focus: Current State Analysis (as is) Project Approval Realising and Measuring Benefits Conduct internal and external research Define Project Scope Define what’s not in Scope Define Expected Results Develop Implementation Plan Consider alternative options Outline business benefits and evaluation of any costs Highlight Key Dependencies Measuring effectiveness of Programme Make Recommendations Approach: Approach: Approach: Development of Project Initiation Document (PID) Communication of Change Develop Business Case Terms of Reference Define Problem or Opportunity Implementation of Plan Priority Based Budgeting Status reports External Approval and Understanding Reduction in numbers of Gardaí in 2014 Reduction in Budgets 2013 and 2014 © ODSP, An Garda Síochána 19 ODCP Governance Structure Garda Executive ODCP Advisory Board ODCP Steering Group ODCP Co-ordination Office Implementation Team Leads Croke Park Agreement Garda Strategic Projects Government’s Public Sector Reform Programme © ODSP, An Garda Síochána 20 Collaborative Approach Steering Group and External Advisory Group Structure of Programme PULSE Data Quality Project Team – 29 March 2011 Garda Commissioner GARDA EXECUTIVE Proposal Approved For Implementation D/Commissioner Operations D/Commissioner SCM Steering Group seeks advice as appropriate. Sponsor presents each proposal to Advisory Panel D/Commissioner Operations D/Commissioner SCM Programme STEERING GROUP Dir. Comms. Membership All Regional A/Cs A/C C&S A/C NSS A/C Traffic A/C ODSP CAO A/C HRM Ex. Dir. ICT Ex. Dir. Finance C/Supt C.M. Advisory Panel Ex..Dir. Finance A/C ODSP Garda Siochána Inspectorate A/C DMR Dept Justice Dept PER Prison Service Courts Service GRACE CO-ORDINATION & SUPPORT TEAM A/Comm Organisation Dev and Strategic Planning (ODSP) Change Mgmt. Supt. M. Nugent GRACE Programme Co-ordination Office Team Lead WORK WORK STREAM STREAM TEAMS TEAMS Work Stream Teams will consult with the relevant stakeholders when developing their proposals Stakeholder Engagement Prison Service Change Mgt Sponsor HSE Courts Service Judiciary Gov Depts Operations Defence Forces Programme Co-ordination Nominees of Sponsors Finance Work Stream Teams Finance Mr. Brian Gleeson © ODSP, An Garda Síochána 21 Categories of ODCP Projects Strategic Restructural Programme • Revised Service Delivery Model for An Garda Síochána • Review of the Garda Specialisation Functions • Strategic Workforce Realignment • Garda Station Network 2011 • District and Station Rationalisation 2012 © ODSP, An Garda Síochána 22 Categories of ODCP Projects (Continued) Strategic Reform • Implementation of a new Roster System Nationally • Regional Computer Aided Dispatch • Resource Allocation and Deployment Model • Implementation of a Performance Accountability and Learning Framework (PALF) • Information Management Framework • Garda Firearms Strategy • Review of Training and Development • Review of the Garda Reserve © ODSP, An Garda Síochána 23 Categories of ODCP Projects (Continued) Strategic Cost Reduction • Courts and Prisoner Management • Information Communications Technology (ICT) • Explore Opportunities for Commercialisation of Services • Review of General Expenditure, Procurement and Contracts • Fund Recovery from Department of Social Protection • Financial Reporting Framework • Sickness and Absence Management • Environmental Strategy • Electronic Transfer of Receipts • Outsourcing of Mobile Road Safety Cameras © ODSP, An Garda Síochána 24 Impact for Frontline Policing Some Shock Realisation Realignment Getting on with business • • • • • Requirement to reduce personnel numbers Reduced Budget Moratorium on recruitment and promotions Initial resistance from personnel Number of retirements • • • • Union and Representative Body Buy-in Commence the ODCP Programme Implement new five unit roster Implement PALF • Identify opportunities for savings, reduced costs and efficiencies • Achieved €13million in savings during Phase One in Q4 2011 • Examine opportunity for shared services with other Government organisations • Re-engineered Courts and Prisoner Management Processes • Closure and Rationalisation of Station Network • Amalgamation of Districts • Work to new financial model © ODSP, An Garda Síochána 25 Mixed Reactions “The changes negotiated under the Croke Park Agreement have been described as among the most significant for Gardaí in 40 years” - RTE News Report, 30th April 2012 “Garda rosters have been substantially reorganised to deliver increased availability of officers during periods of peak demand at no increased cost” - Mr David McGee, PwC, Irish Times, 5th November 2012 “As the nature of crime and society changes, new responses are required. The number and location of police stations has hardly changed since the foundation of the State” - Irish Times, 24th August 2012 “New Garda rosters have put more Gardaí on duty at times of peak demand of antisocial behaviour” - Irish Examiner, 6th November 2012 “To close the Garda station in the community re-engineers the genetic code of policing in this country” - GRA President, Damien McCarthy, 5th December 2011 “History shows that, while you make as many efficiencies and savings as you can by cutting out wastage in all sectors, you do not run down your police force in a recession” Irish Daily Star, 26 September 2012 “Gardaí are at breaking point and no longer equipped to protect rural areas” - Irish Examiner, 9th August 2012 © ODSP, An Garda Síochána 26 Results To Date Homicide The Homicide Rate 2011-2012 YTD is – 23% The Property Crime Rate 2011-2012 YTD is – 1% Property Crime - Sexual Offences Crimes Against the Person - Attempts/Threats to Murder, Assaults, - Harassments and Related Offences - Other Dangerous and Negligent Acts Three Year Comparison 2007/2009 – 2010/2012 is – 25% - Kidnapping and Related Offences Criminal Damage Incidents - Arson - Criminal Damage (not arson) Public Order Incidents - Public Order Offences Roads - Traffic Collision (Fatal) Policing - Drunkenness Offences - Traffic Collision (Serious Injury) Three Year Comparison 2007/2009 – 2010/2012 is – 42% Three Year Comparison 2007/2009 – 2010/2012 is – 43% Three Year Comparison 2007/2009 – 2010/2012 is – 67% © ODSP, An Garda Síochána 27 Future Challenges ‘Doing more with less’ Deploy the right people in the right place at the right time Ensuring public safety and community confidence by maintaining highly visible front line police services New approaches in the delivery of police services to meet changing environment Deliver deep “Structural Reform” Ensure staff support the vision and strategic programme for An Garda Síochána Maintain performance in a turbulent environment Continuous refinement of our strategy based on the changing environment Avoid Change Fatigue (Abrahamson, 2004) © ODSP, An Garda Síochána 28