Transcript MULTI VENUE SELF EXCLUSION PROCESS (For NCGM Venues

Invercargill
Territorial Authority
Multi Venue
Self Exclusion
6
4
23
329
50,328
25
Trusts/Societies
Clubs
Venues
Gaming Machines
Population (approx.)
S/E per year (approx.)
Presented by
Eru Loach
Nga Kete Matauranga
Pounamu Trust
Invercargill
In The Beginning ……
 INITIAL PROPOSAL
- Electronic MVSE Process
 The WEBSITE would have included:
- HOME PAGE
- LOGIN
- SUBMISSION FORM
- FAQ / HELP PAGE
- CONTACT PAGE
- LINKS PAGE
 2x STAKEHOLDER MEETINGS (including DIA)
Issues & Concerns
1.
I.T. Issues
2.
Rural & Urban Self Exclusions
3.
Too Much Paperwork
4.
If Project Successful, a National Rollout?
5.
Photo of Patron
6.
Will Legal Requirements Be Satisfied?
7.
Lack of Intervention
Outcome
1.
1 YEAR PILOT
2.
COMMUNITY AWARENESS
3.
CO-ORDINATOR
4.
TWO PROCESSES
5.
OPTIONS AVAILABLE
6.
EVALUATED/REVIEWED
7.
FUNDING REQUIRED
MULTI VENUE SELF EXCLUSION PROCESS
(For NCGM Venues Information)
FORM
FLOWCHART
PATRON COMES TO
VENUE WISHING TO
SELF EXCLUDE
PATRON ADVISED THAT
I.D. REQUIRED.
MVSE, CO-ORDINATOR, &
SUPPORT DETAILS GIVEN
No
I.D. OF PATRON
SIGHTED BY
VENUE STAFF
Yes
UPDATE
INTERVENTION
SHEET
DOES PATRON
WANT MVSE?
No
VENUE FOLLOWS
USUAL PROCEDURE
FOR SELF EXCLUSION
Yes
NO FURTHER ACTION
Option ‘C’
PATRON TO BRING
IN PHOTO - ADVISED
OF WHAT IS SUITABLE
UPDATE
INTERVENTION
SHEET
HOLD DOCUMENTATION
UNTIL SUITABLE
PHOTO ARRIVES
ON ARRIVAL OF PHOTO
COMPLETE FORMS
‘MVSE-REQ’ &
‘MVSE-V1’
PHOTO
Option ‘A’
TAKEN AT VENUE
Option ‘B’
PATRON WILL GO TO
CO-ORDINATOR FOR
PHOTO
EMAIL PHOTO
AND DETAILS TO:
[email protected]
UPDATE
INTERVENTION
SHEET
COURIER
DOCUMENTATION
TO TRUST/SOCIETY
MANAGER
COURIER A COPY OF
DOCUMENTATION TO
CO-ORDINATOR
- NGA KETE MATAURANGA
POUNAMU TRUST
MVSE - Forms
*** Please refer to Handouts ***
 MVSE - CL
VENUE CHECKLIST
 MVSE - REQ
MVSE REQUEST
 MVSE - V1
EXCLUSION VENUE LIST
 MVSE - EO
EXCLUSION ORDER
& VENUE LIST
What Does This
Process Provide?
 SOLUTIONS
 REDUCTION in Self Exclusion barriers
 SELF REFERRAL for COUNSELLING & SUPPORT
- at time of Initial Request
 CONSISTENCY
 OPTIONS available
 ENHANCED RELATIONSHIP with ALL Stakeholders
BENEFICIAL TO ALL WITH
CONSISTENCY AND SIMPLICITY
The Future?
1.
PERSPECTIVES
- Patron
- Venue
- Trust/Society/Club
- DIA
- Providers of Counselling/Support
2.
STATUTE
- What exists now?
- What could exist?
3.
WHO’S RESPONSIBILITY?
- Not them and Us, it is OURS
4.
RELATIONSHIPS
- This is the way forward for everyone.
*** ‘Electronic Self Exclusion’ ***
Nga Kete Matauranga
Pounamu Trust
66 Yarrow Street
Invercargill
Phone 03 2145260