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Enterprise Content Management
Marc Kelberman
Principal Sales Consultant
NATO – Higher Education
PASIG
~20% of Enterprise Content
Is Content
Really Such a BIG
Deal?
In one word or less,
YES!
~80%+ of Enterprise Content
Most critical decisions and processes
involve or revolve around some form of
unstructured data
Higher Education & Public Sector Microcosms
• Financial
• PO’s, Requisitions, Supporting Documents
• Human Resources
• Policies & Procedures, Offer Letters, Employment
• Legal
• Contracts, Position and Response Documents, Correspondence
• Academics, WEB Presence & Social Interaction
• LMS, eMail, Blogs, Wikis, eText, Portfolios, Text & Manuals
• Research
• Findings, Research data, collaborative information
• Medical
• Imaging, medical records, patient information
• Library & Museum
• Books, artifacts, collections, videos, audios
• Facilities
• Maps, Blueprints, Plans, Plant
An Example:
The Waterfall of Data (Research)
• Compute Capacity increased 58% year-over-year
between 1986 – 2007
• Researchers have sent nearly 2 Quadrillion
Megabytes (1,000,000,000,000,000,000,000,000) of
information to each other
• Much of the data has been lost or is unusable
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Lack of data libraries
Insufficient support from funding sources
Lack of credit for sharing information
Inconsistent and unmatched formats
Data stored in silos and isolated systems
Source: Science
Knowledge Preservation and Access
Challenges
• Preservation and Archiving (Curation)
• Protection From Obsolescence
• Increased Access (e.g., Federation, Integration)
• Branding and Control
• Servicing The Broader Communities
• Digital Rights Management and Compliancy
• Cost-effective Delivery
Does Your Organization Address
Content Management Like This?
The Content Life Cycle
Store
Capture
Version
Index
Create
Manage
Cleanse
Distribute
Destruction
Archive
Publish
RetainSecureSearch
ECM Landscape
• 51% of all enterprises have three or more ECM
1 ECM
3+ ECM
Systems
2 ECM
systems
• 20% have two ECM platforms
• 29% have one ECM system
Source 1: “Collaboration, Search, And Compliance Drive 2010 ECM Investments.” Forrester December 8, 2009
Source 2: Gartner PCC Summit June 2009 (based on Gartner: 2008 BIIM Survey and AIIM: State of the ECM Industry 2009)
Content Challenges
Unmanaged, Multiple Silos, Disconnected
Reduce
Costs
Gain
Efficiencies
Reduce
Risk
How to Solve these Problems Today?
…with Enterprise Content
Management (ECM)
1. As Infrastructure
2. Enabling Enterprise
Applications
3. Create Content-Centric
Solutions that Reduce Risk
Oracle Content Management
Unified and Integrated Enterprise Content Mgmt
E-BUSINESS SUITE
PEOPLESOFT
SIEBEL | JD EDWARDS
Oracle Enterprise Content Management
SOA, BPM, JDev
Portal
Connectors
OOTB
Web Apps
Application
Connectors
Desktop &
Office
Integrations
Mobile
Delivery
Identity Mgmt
High Values Features and Services
Business
Intelligence
Application
Grid
FUSION
Capture
MIDDLE
WARE
Digital
Assets
Web Content
Document
Archiving
Rights
Imaging
Records
Core Content Services
Oracle Database
SecureFiles, AuditVault,
Database Vault, RAC
Oracle
3rd Party
Storage
Archive Manager
Database,
File System
A
D
A
P
T
E
R
S
Notes /
Domino
File
Systems
3rd Party
Oracle Content Management 11g
Simple, Smart & Scalable ECM
Comprehensive & Complete ECM Solution
• End-to-end solution - capture, imaging, records, Web, video, docs
• Unified content repository across ECM
• Centralized installation, access, administration & monitoring
Integrated to Fit the Way You Work
• Next generation desktop integrations
• Extensible and open Web Content Management
• Certified application integrations with solution templates
Extreme Performance, Extreme Scalability
• Benchmark tests ingesting hundreds of millions docs/day
• Single repository for high volume ingestion & Web site delivery
• Fusion Middleware Infrastructure w/ Application Grid scalability
Solution Trends
• Enterprise-class Solutions
• Consolidation
• Performance and scalability
• Contracted support
• Centralized repository
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Federated access
Policies, governance and access controls
Protection from obsolescence
Maintenance, Disaster protection, Archival and Destruction
Professional/Expert Curation
• Co-existence/adherence/integration
• Common standards
• Open source components
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver
any material, code, or functionality, and should
not be relied upon in making purchasing
decisions. The development, release, and timing
of any features or functionality described for
Oracle’s products remains at the sole discretion
of Oracle.