Transcript Savour Foods - innersight1

Group Members
Fida Muhammad
Khadija Basharat
Tayyaba Pervaiz
Sultan Mehmood
Introduction
Owned by Mr. Muhammad Naeem
Workshop is in “Rawat”
“Rice Reprocessing Plant” at “Kamoki”
established in 2002
Most of the employees are from “Gojra” and
they are mostly relatives of Top Level
Management.
History
Started in 1968 by Mr. Muhammad Naeem
from Gordon College
No Brand name & low level Business
In 1986, it was shifted from “Rerhi” to a
Proper Shop.
The reputation of business was gradually
improved in Rawalpindi and Islamabad
In 1988, that business was labeled as “Savour
Foods” by “Professor Arshad Ahmed”
History (Cont’d.)
Savour Krispo
In 2008, Savour Krispo was started in The
Branches situated in Blue Area & Cricket
Stadium
In 2010, It was started in Gordon College
Road Branch
Vision
“We want to be recognized as best quality food
provider with low cost at international level.”
Mission
“We are committed to provide better quality
Savour Foods internationally.”
Strategies
Business
Strategies
HR
Strategies
Business
Strategies
Differentiation
Cost
Reduction
Rapid
Response
HR Planning
“The ongoing process of systematic planning to
achieve optimum use of an organization's most
valuable asset - its human resources.”
Organizational Hierarchy
Senior Manager
Branch Manager
Supervisor
Order Taker
Waiter
Working Hours:
For Waiters, Order takers, Supervisors &
Managers:
12pm-12am
Duty Charts:
Developed by Branch Manager
Contains Assignment of Duties on Daily Basis
Job Rotation & Transfer of employees is done
on the basis of it
Recruitment
“Recruitment is the process of finding and
attracting
capable
applicants
for
employment.”
Recruitment of Savour Foods
There is no proper recruitment procedure in
Savour Foods.
Employees are selected only on the basis of
reference.
Eligibility Criteria:
Basic Education:
 Bachelor for Supervisors, & Managers
 Bachelor in Commerce for Accountants
 Matriculation for Waiters
Experience:
 For Mangers, at least 2 years Managing Experience is
must
 No experience is required for waiters & supervisors
Eligibility Criteria (cont’d)
Personal Requirements:
 Neat & Clean
 Ethical
 Energetic
 Responsible
 Polite
 Physically Fit
 Social
Selection
“Selection means choosing a few from those
who apply for the job.”
Selection Procedure of Savour
Foods
Menu is given to the candidates two days
before the test.
Written test is taken about the menu items &
their rates.
Passing candidates are interviewed.
After that, they are referred to on-job training.
If supervisor says “O.K” about candidate, the
candidate is selected.
Training
“Acquisition of knowledge, skills, and
competencies as a result of the teaching
of vocational or practical skills and knowledge
that relate to specific useful competencies.”
Training:
7-10 days training before starting job
Training mostly relates with:
– Cleanliness (Nail Cutting, Hair Cutting, Uniform
etc.)
– Punctuality
– Customer Dealing
Performance Analysis
– Job related performance data
– Observation
Salary Plan:
Basic Salary:
–
–
–
–
For Manager:
For Supervisor:
For Order Taker:
For Waiter:
20, 000
15, 000
10, 000
7, 000
15%-25% annual increase in the salary
Incentives:
Residence
Laundry
Medical Facility
Food Facility
Incentives (cont’d)
Hair Cutting Facilities
Travelling Allowance
One Month Advance Salary on Eid
Wedding Expenses
Future Plans (National)
To open a “Savour Foods” chain in Lahore, like
Rawalpindi & Islamabad
Building has been constructed in “Shama”
Production Plant has been opened like Production
Plant of Rawat
Inauguration is possible in November or
December of this Year
After starting business in Lahore, they are
committed to open branches in Faisalabad &
Gujranwala
Future plans (international)
They want to start business in:
Middle East
Every Country where “Halal” Food is eaten
Conclusion
Business flourished because employees are
committed
Although policies are made by nonprofessionals, employees are still satisfied
Suggestion:
“To hire Professionals with good
competencies in order to expand business
geographically”
Reference
Prof. Arshad Ahmed
Human Resource Manager
G-307, Gordon College Road,
Rawalpindi
Ph:
Cell No. 0345-5140103
Office: 051-5532556 (Ext. 108)
OR