CFA Preventing and Managing Incidents

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Transcript CFA Preventing and Managing Incidents

Preventing and Managing Major Food Incidents Kaarin Goodburn

Secretary General

Chilled Food Association

Mission

To promote and defend the reputation of the chilled food industry through the development and communication of standards of excellence in the production and distribution of chilled food

CFA Focus

Non-competitive issues

Chilled food technology

Predominantly food safety & hygiene

Common ground for all members

UK Retail Chilled Foods

Ready meals and side dishes *Dressed salads (with or without protein) *Dry salads (e.g. mixed leaf) *Prepared vegetables & stir fry mixes Pizzas Fresh pasta (plain and filled) Soups, Sauces, *Dressings and *Dips *Sushi *Sandwiches and *sandwich fillings *Delicatessen products *Prepared fruit *Fresh juice Desserts Predominantly multicomponent [*Ready to Eat]

UK Retail Chilled Foods

>95% retailer own label - unique market

• •

~9,000 SKUs, most made every day

~30% annual product churn not unusual Seasonal raw materials, year-round production

Pan-global sources meeting UK standards

Raw material sources specified by retailers

Sources risk assessed/audited

UK Retail Chilled Foods

Multicomponent

Prepared

• •

Short shelf life Made to order, generally on day of despatch to retailer

Hygiene/safety critical

Unpreserved, often ready to eat

Chilled Food Association

Represents ~90% of the UK and ~60% of EU chilled prepared food markets

Chilled prepared ~10% of UK retailed food market by value (~£7bn)

UK market ~65% of total European

European Chilled Food Federation

CFA is Founder Member and key player

CFA guidelines = basis of ECFF guidance

Chilled Food Association

Develops and promotes standards of excellence in chilled food production

Best practice emphasis - safety & hygiene

Whole chain approach – raw material selection & controls

CFA Membership Criteria

Competence based:

Commitment to compliance with CFA Guidelines for GHP in the Manufacture of Chilled Foods (HACCP core); and

Successful UKAS-accredited audit vs. BRC Global Standard – Food, or

Compliance with International Food Standard (IFS)

CFA Strategy

• • •

CFA promotes its standards to regulatory bodies, policymakers and other stakeholders (retailers, non members, sister associations) CFA Members promote CFA standards throughout their supply base CFA catalyses action on issues broader than the chilled food sector alone

• • •

Founded October 1991

by CFA & SYNAFAP (France) Promotes safety and quality in the production and distribution of chilled foods ECFF Guidelines

1996 based on CFA’s 1993 GHP Guidelines

2006 based on CFA 1997 Guidelines

ECFF

• •

Represents

Turnover ~ € 8bn, >400 plants, >10,000 products, 58,000 employees (mostly UK) Members:

– Belgium – Finland – France – Germany – Italy – Netherlands – Switzerland – UK -

BReMA ETL SYNAFAP Feinkostindustrieverband APPF, UNIPI Unilever Bestfoods Convenience Food Association CFA

ECFF

2003+ ECFF invited Accession States Associations to be observers/join

Interest from Malta and Slovenia but

No uptake from any invitee, due to lack of local market/industry development

CFA Members’ Major Customers (Brand Owners)

UK Chilled Food Shelf Life

• • •

Quality-based primarily (spoilage) The shortest in Europe: 2-35 days, e.g.

2d: sandwiches

7-10d: ready meals, pizza

8-12d: bagged salads

12-21d: dressed salads, soups, sauces, dips, dressings

35d max: fresh pasta Positive release is not generally an option

UK Chilled Food Shelf Life

• •

Dependent on high performance chill chain, target 5 ºC, established in the 1970s Reliant on exceptional distribution systems, particularly for shortest shelf lives – Just In Time

CFA Standards – Key Elements

• • •

Massive investment in hygiene and technology Well managed supply chain

Not wholesale, i.e. audited, traceable Integrated systems

forecasting

– – –

orders management distribution systems

GMP/GHP + HACCP core

CFA Standards – Key Elements

High standards of factory hygiene including segregation of raw & cooked

High Care Area

Only RTE components, including uncooked, e.g. salad

High Risk Area

Only RTE fully cooked components

Separate staff, equipment, utensils

Temperature

CFA GHP Guidelines stipulate 6D thermal processes targeting key pathogens, dependent on shelf life

– –

Up to 10 day shelf life:

70 ºC/2 mins (Listeria monocytogenes control) >10 day shelf life:

90 ºC/10 mins equiv or other demonstrably effective control measures (psychrotrophic Cl botulinum)

UK high performance chill chain

CFA Publications – Safety, hygiene & quality

• *Guidelines to GHP in the Manufacture of Chilled Foods • *European Chilled Food Federation Guidelines • Handwash training poster • *High Risk Area Best Practice Guidelines • Hygienic Design Guidelines • Microbiological Guidance for Produce Suppliers [English, Spanish and Finnish versions] • Packaging Hygiene Guidelines • Pesticides Due Diligence Guidance • Veterinary Residues Management Guidance • *Water Quality Management Guidance

SQA – Supplier Quality Assurance

• • • •

HACCP-focussed systems, documented procedures Raw materials purchase

– to agreed specifications via approved/audited suppliers – not on the open market (spot)

Risk assess to identify risk management strategy

– All raw materials – Suppliers’ capabilities, performance, systems certification – Certificates of Analysis spot checked/tested

Suppliers audited to ensure compliance with

– Commercial specifications – Legal requirements

Self Regulation

• • • •

UK own label system - HACCP core 1989: CFA recommended creation of EFSIS to audit CFA accreditation scheme 1990s:

Auditor competencies → UKAS

BRC Global Standard – Food

CFA Guidelines provide detail 2000+:

– –

International Food Standard Global Food Safety Initiative – CIES

Traceability Traceability throughout the supply chain is a non-negotiable, integral part of chilled food management systems

Traceability is a consequence of HACCP for minimally prepared foods

Traceability

CFA members use

Known Suppliers

Known Standards

Known Sources

Partnership throughout the supply chain Standard own label chilled food systems exceed requirements of 178/2002

Effective Traceability

Must link a lot or batch with its source and any treatment it has received

Will allow rapid access to product information

Can limit the potential scope of a problem associated with a raw material (forwards)

Can help identify where the source of a problem may be (backwards)

Traceability and Prepared Produce – An Example

• • • •

Lot number tells: Date of harvest Identity of the farm (plot/field), producer, country of origin Chain of ownership of the material from grower to recipient Agricultural inputs (e.g. manure/fertiliser, irrigation, pesticides)

dates of application

input lot numbers

Traceability & Incident Management

• • •

Internal Procurement &Technical Partnership External Supplier Partnership Materials traceability to source

Thorough

Rapid Note: Need good quality information on the precise problem, viz. raw material &/or lot &/or plant/line codes – i.e. full RASFF

What is an ‘Incident’?

Draft definition under discussion by the FSA Task Force on Food Incidents

: ‘Any event where, based on the information available, there are concerns about actual or suspected threats to the safety or quality of food that could require intervention to protect consumers’ interests’

= potential incident?

Incident Classification

• •

Class I incident

– there is a reasonable probability that the use of the product will cause serious, adverse health consequences •

Class II incident

– there is a remote probability of adverse health consequences from the use of the product

Class III incident

– the use of the product will not cause adverse health consequences

Incidents and Action

I

Class Product not left FBO’s immediate control

Withdrawal

Product on the market

Recall and notification II III Withdrawal Withdrawal at the discretion of the FBO Withdrawal or recall in consultation with the authorities, i.e. includes notification Withdrawal or recall at the discretion of the FBO

CFA’s Role - Incidents

Services for Members:

24/7 incident monitoring and management

CFA’s main aim is to ensure clarity

Incident Management Manual

• •

General protocol Contact details – agencies, retailers, research, media

Withdrawals and Recalls

• • • • • •

Pre-planning required, considering

: – People involved, their responsibilities, contact details – The type and extent of information to be gathered – Communication mechanisms

Simulate periodically, document & review Classify incident, determine action to take Carry out and document corrective actions Recall/withdrawal closure Effectiveness evaluation

Recalls & Industry

• •

Brand manufacturers

Report incidents to FSA and the LA

Issue public recall notice as appropriate

Retail own label manufacturers

– –

Report incidents to brand owners Provide detailed information required to the brand owner All manufacturers

Liaise with FSA and the LA and other involved agencies, e.g. HPA

Recalls and Retailers

• • •

Report own label incidents to FSA & LA Liaise with other involved agencies For own label products issue public recall notice as appropriate

Display point of sale information

the scope of any withdrawal

any action taken by the retailer/supplier

any action required of consumers

Authorities ’ Responsibilities

• •

FSA

Alert industry/companies to potential issue

Seek information to scope it

– – –

Name the brand owner, not own label producer Confirm reasons for & scope of any recall Outline any action

taken by authorities

required of consumers FSA, EFSA and Local Authorities

Coordinate on risk assessment / management / communication to all audiences

CFA & Communications

Sector communications hub to/from

Industry (Members)

supply chain (inc international)

other relevant associations

Authorities and Agencies

Media

• • • •

Spices as ingredients Key controls (SQA)

Subcomponent specifications Chilled food manufacturers risk assess

Spices (as with all raw materials)

Suppliers’ capabilities and performance Supplier approval

Approved suppliers audited, systems verified Industry supplied with

– – –

Contracts Confirmation of legality and Certificates of Analysis BUT…

Spice – Assurance Limitations

• • • •

Spices often only available from third world countries

controls at source/HACCP? Generally traded on the open market

– –

identity preservation/traceability?

controls at (non-EU) borders?

Spice traceability

– –

To source can be limited One up one down (legal requirement) not a problem Range of potential contaminants = ?

Spice - Current Regulatory Approach

Impact so far:

Loss of confidence in government/EU controls at borders

Economic (~£200M in the UK?)

destruction of food

loss of consumer confidence and consequent loss of market

potential for moving food businesses elsewhere (loss of UK jobs)

Spice – going forward

Highly advanced traceability systems → rapid identification of 4th, 5th or even 6th generation products, irrespective of detectable presence

Supplied stock quality at issue

Focus on raw material practices and controls at source, not on finished product recalls

Enhanced practical solution at source under development

Summary

• • •

UK retail chilled prepared food industry

Emphasises supply chain & process control

Has robust and rapid traceability to source Different levels of development in other countries

Wholesaled ingredients/commodities systems

Emphasis on the need for industry systems integrity varies Key best practice management principles applicable irrespective of company size or country

Summary

Need common incident management approaches, linking

risk assessments (EFSA) with

risk management (EC, Member States) and

risk communication (EC, EFSA, Member States)

CFA Standards Online

Downloadable copies of

Microbiological Guidance for Growers

Pesticides Due Diligence

Hygienic Design Guidelines

High Risk Area Best Practice Guidelines

Packaging Hygiene Guidelines

Water Quality Management Guidelines www.chilledfood.org/content/guidance.asp

Hard copies + other publications:

http://shop.chilledfood.org/acatalog/shop.html

[email protected]

www.chilledfood.org