Transcript New River Valley Emergency Communications Regional Authority

New River Valley
Emergency Communications
Regional Authority
Purpose:
Consolidate 911 Operations and Establish Regional Radio
System to Improve Interoperability
Background
• Virginia General Assembly passed legislation to create
the NRVECRA in 2010
• Participating Members
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Town of Blacksburg
Town of Christiansburg
County of Montgomery
Virginia Tech
• Board of Directors
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Dr. Sherwood Wilson, Vice President for Administration
Mr. Marc Verniel, Blacksburg Town Manager
Mr. Craig Meadows, Montgomery County Administrator
Mr. Barry Helms, Christiansburg Town Manager
Mr. L. Allen Bowman, At-Large Member
Regional 9-1-1 Center
• Consolidate four 9-1-1 centers into one regional center
Virginia Tech
Blacksburg
Christiansburg
Montgomery County
Regional 9-1-1 Center Location
Montgomery County Public Safety Building
Better Service and Safety for
Community and Region
• Improved response times
• Less transfers across jurisdictional boundaries
• Enhance situational awareness
• Adequate staffing to process calls efficiently
• Standardized dispatch procedures and protocol
• Increased safety for emergency responders
• Better training opportunities and programs to meet
national standards
• Accreditation
• Emergency Medical Dispatch (EMD) Program
• Collaborative efforts to advance technology and services
911 Critical Applications
911 CPE Telephony
Radio Dispatch Console
GIS Mapping
Computer Aided Dispatch (CAD)
Collaboration & Partnership
with Virginia Tech
Police Department
Network
Infrastructure &
Services
Facilities Services
Emergency
Management
Regional
9-1-1 Center
Converged
Technologies for
Security, Safety &
Resilience
Committees / Work Groups
• Joint Advisory Committee – provide input and make
recommendations to Board of Directors
• VT Police Chief and Director of Emergency Management
• VT staff participate on various committees and work
groups to discuss funding, technology and operations.
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Finance Committee
Operations Committee
Regional Radio Committee
Technology Committee
PSAP GIS Work Group
Technical Radio Work Group
Police Department
• Radio System Project
• Implemented radio system to improve interoperability.
• Migrated Virginia Tech Police and Blacksburg Police operations to
common radio spectrum to improve communications and
interoperability.
• Officers can now communicate directly with member law
enforcement agencies and dispatch centers during any event.
• Leveraged same microwave backbone for infrastructure needs.
• Virginia Tech Rescue will soon benefit from same infrastructure
allowing another level of interoperability.
• Dispatch Operations
• Staff review and discuss current procedures and technology
• Staff assist with review of other consolidated centers and lessons
learned.
• Participated in CAD demo day as exploratory session to gain
knowledge of current features and functionality.
Collaboration & Partnership
with Virginia Tech
Police Department
Network
Infrastructure &
Services
Facilities Services
Emergency
Management
Regional
9-1-1 Center
Converged
Technologies for
Security, Safety &
Resilience
Converged Technologies for
Security, Safety & Resilience
• Executive Director attends Technology Committee
meetings.
• Center for Geospatial Information Technology
• Partnered with CGIT to develop geospatial data integration and
automation project to benefit regional 9-1-1 center and improve
response capabilities.
• Merge GIS data between jurisdictions to create regional dataset
with updated data layers crucial for 9-1-1 dispatching.
• Project received grant funds from Virginia E-911 PSAP (Public
Safety Answering Point) Grant Program.
• Assist with batch process to import FCC data into radio
propagation software.
• Enterprise GIS
• Offer support on GIS data sharing project.
Collaboration & Partnership
with Virginia Tech
Police Department
Network
Infrastructure &
Services
Facilities Services
Emergency
Management
Regional
9-1-1 Center
Converged
Technologies for
Security, Safety &
Resilience
Network Infrastructure &
Services
• Provide IT support and input in regional network
infrastructure meetings
• Fiber gap analysis with current paths
• Connectivity needs and redundancy issues
• Potential providers and maintenance options
• Communications Network Services (CNS)
• Evaluating options and process to route VT landline 911 calls to
regional center with LEC and 911 CPE provider
• Identify proper ALI (Automatic Location Identifier) database
format and query process
• Ensure ESN (Emergency Service Number) capabilities to provide
emergency response territory for dispatch personnel
Collaboration & Partnership
with Virginia Tech
Police Department
Network
Infrastructure &
Services
Facilities Services
Emergency
Management
Regional
9-1-1 Center
Converged
Technologies for
Security, Safety &
Resilience
Facilities Services
• VT 911 Addressing Project
• MSAG (Master Street Address Guide) discussions
• Street names and address ranges
• Support ESN
• GIS Services
• PSAP GIS Work Group for data sharing project
• Identify current GIS mapping capabilities
• Define core data layers for dispatch response in regional center
Virginia Tech
Vital Role in Strategic Planning
Police Department
Network
Infrastructure &
Services
Facilities Services
Emergency
Management
Regional
9-1-1 Center
Converged
Technologies for
Security, Safety &
Resilience
THANK YOU!