Transcript Diapositiva 1

The Ship Agent: Port Single Window
The case of Marmedsa Group
Gijón 19/05/2010
Mr. Jordi Trius
Agency Network General Manager
Presentation Marmedsa Group

Marmedsa Group started its activity in 1963 (Marítima del
Mediterráneo, S.A.)

Being first activity: Ship Agency.

In 1999 Marmedsa Group became part of Dragados SPL
Conglomerate).
(ACS

Marmedsa Group obtained its Quality Assurance
UNE-EN-ISO 9002:94 in September 1995, becoming
the first company to get it in the transportation services
in Spain.

In April 2009 the quality management system was adecuated and
certified by the latest standard UNE EN ISO 9001:2008.

Currently, Marmedsa is finalizing the process to be certified AEO
(Authorized Economic Operator) in its activity of ship agency.

Marmedsa Group Holding includes more than 40 companies in
Spain, Portugal, France and Morocco with more than 900 professionals.
Marmedsa Holding Structure
Marmedsa Group
Dragados SPL
Network of Offices and Activities - Marmedsa Group
Gijón
El Ferrol
Santander
Bilbao
A Coruña
Marsella
Vigo
Barcelona
Tarragona
Oporto
Madrid
Aveiro
Castellón
Sagunto
P. Mallorca
Valencia
Lisboa
Setubal
Alicante
Sines
Cartagena
Huelva
Málaga
Cádiz
Algeciras
Sta. Cruz Tenerife
Casablanca
Palmas Gran Canarias
Ship Agency
Forwarding & Customs
Port Terminals
Towage
Others
2009 Facts and Figures – Marmedsa Group

Turnover: €223 Million (53% Ship Agency)

Calls attended: 7.762 (45% Tramp / 39% Liner / 16% Others)

Teus handled as Agents: 185.635 Teus
(27 different Principals)
(68% Deep Sea / 32% Short Sea)

Vehicles handled as Agents: 127.018 Units
(778.814 Lineal Metres)

Breakbulk Tons handled as Agents: 392.610 Tons

Fruit pallets: 63.000 Pallets

BLs issued: 99.000 BLs

Invoices issued: 142.000 Invoices

Haulage orders issued: 26.000 Orders
Keys of Success
1. Local knowledge and Experience.
2. Local but Global.
3. Specialized products and services.
4. Close to Clients.
5. Integrated IT Management Systems
6. Diversification of Activities.
7. Flexibility.
8. Strong Human Team.
9. Proactive Approach.
10. Cost Efficiency
1 - Local Knowlegde and Experience
2 - Local but Global
5 S’s:
 Shipping
 Service
 Systems
 Solutions
 Security
What is S5 ?
 A major
5 Regions:
 America
 Europe
 Middle East
 Asia Pacific
 Australasia
Norton Lilly Int
Royal Burger Group
Jardines
Kanoo
Agunsa
Sturrocks
new force in international shipping.
 Built on solid foundation with heritage stretching back to 19th century.
 An international shipping agency company with a strong investment base.
 Focused on contracting directly with clients seeking trans regional hub agent.
 Management team experienced in international partnerships.
 Integrated international/ regional management structure.
 Financial and operational hubs.
 Global operating system/support.
 Sector specific
McArthur
3 - Specialized products and services
4 - Close to Clients
Our CRM
5 - Integrated IT Management Systems
6 - Diversification of Activities
Marmedsa Group develops its activities in the following sectors:

Ship Agency.

Freight Forwarding & Customs Brokerage.

Chartering.

Tank Container.

Port Services.

Project Cargo & Heavy Lift.

Container Depot & Repair.

Logistics & Warehousing.

Stevedoring.

Land Transport.
 Automotive.

Travel Agency
8 - Strong Human Team
Agency Cost Structure
Trainning Hours 2009
3,689
LANGUAGES
31%
2,149
IT
69%
1,370
MANAGEMENT
1,314
TECHNICAL
HEALTH & SAFETY
ADMINISTRATION
LABOUR COSTS
OTHER EXPENSES
836
531
9 - Proactive Approach
MARKET
INFORMATION
SITUATION
BUSINESS
OPPORTUNITIES
NEW MARKETS
PROACTIVITY
SOLUTIONS
EFFICIENCY
10 - Cost Efficiency
100%
80%
60%
40%
20%
0%
-20%
-40%
-60%
-80%
-100%
CENTRALIZED
DECENTRALIZED
ECONOMIES OF SCALE
COST EFFICIENCY
Conclusions
1.
Agents are already the main port single
window.
2.
Agents need to defend their position and
role at all levels.
3.
Future of the ship agency business depend
on our capacity to adapt ourselves to the
challenges of the maritime industry.
Marmedsa Group
C/ Atlàntic, 112-120 (Z.A.L.)
08040 – Barcelona
Tel+34 93 298 77 77 – Fax +34 93 298 77 17
www.marmedsa.com