Transcript IT Q&A - University of Hawaii

IT Q&A Series
Faculty Meeting
June 3, 2014
Tim Unten, MBA
Keyboard Shortcuts

[Tab] – move to next field

[Shift]+[Tab] – move to previous field

[Ctrl] + [C] – Copy

[Ctrl] + [X] – Cut

[Ctrl] + [V] – Paste

[Ctrl] + [A] – Select All

[Ctrl] + [Z] – Undo

[Ctrl] + [Y] – Redo

[Windows
] + [Left Arrow] – Move window to left-half of screen

[Windows
] + [Right Arrow] – Move window to right-half of screen

[Windows
] + [Up Arrow] – Maximize window
Take a Screen Shot
 Windows
 Press [Print Screen] key
 Paste to an email, document, photo
editor, etc.
 Mac OSX
 Press [Command] + [Shift] + [3] keys
Advanced Print Screen
 Windows
 Copy the active window to the clipboard
 Press [Alt] + [Print Screen] keys
 Mac OSX
 Copy a specific area of the screen to the desktop
 Press [Command] + [Shift} + [4] keys
Solid State Drives “SSD”
 Alternative to Hard Disk Drives “HDD”
 Pros: Faster boot times, resistant to shock
 Cons: Higher price per gigabyte, and lower capacity than HDDs
 Older computers running at least an Intel Core2 Duo CPU may benefit from
SSD upgrade
 Strongly consider getting an SSD for new computers (especially laptops)
 Note: An SSD upgrade does not guarantee a faster computer if you have
issues related to the network, or other part of the system.
Video Chat - VSee
 More secure and functional alternative to Skype
 Allows screen sharing
 Group video chatting
 Free!
 https://vsee.com/
 Tip: Register with a .edu email account and get the “Plus” upgrade for free. “Plus”
accounts grant unlimited screen sharing and technical support.
 Note: Only the paid subscriptions are HIPAA compliant. Do not use this to discuss sensitive
information!
Email Large Files - UH File Drop
 Office 365, Exchange Online
 DOP email attachment size limit is 25MB
 But other institutions may have lower thresholds and may block large attachments
 Use the UH File Drop service to “send” up to 800MB of files
 Must have a UH @hawaii.edu email address
 Do not use this to send unencrypted sensitive data!
1.
Login to https://www.hawaii.edu/filedrop/
2.
Upload files
3.
Send link to recipients
Windows XP and MS Office 2003
 Official support ended on April 8, 2014
 Upgrade, discard, or keep offline
Heartbleed & Password Management
 Hackers may have exploited a bug on many websites to steal passwords
 Change all of your online passwords!
 Password Manager: LastPass.com
 Create and store strong & unique passwords for all websites
 Passwords sync across web browsers and computers
 Auto-fill usernames and passwords
 Memorize just one Master password (you better not forget this!)
 Mobile support requires LastPass Premium for $12/year
 Is LastPass Safe? https://helpdesk.lastpass.com/getting-started/introduction/why-islastpass-safe/
Questions?
 Submit your IT questions [email protected]
 PowerPoint slides will be posted on our website
 http://blog.hawaii.edu/dop > Resources > IT Tips & Guides
 Direct Link
 http://blog.hawaii.edu/dop/resources/it-tips-guides/
NEXT
PRESENTATION
Outlook Tips
 Automatic BCC
 Recurring Appointments
 Turn off new email notifications
Encryption
Web Meetings - Halawai (Adobe Connect)
Backup Personal Data - Google Drive
Secure Emailing – UCERA Gmail
SharePoint
Excel Tips
 AutoFill
ARCHIVES
PowerPoint Tips
 Merging two files
 Animations
Pin Frequently Used Programs and Files to the
Taskbar (aka Jump Lists)
 Pin Programs
 Goto Start > All Programs > Find your program >
right click > Pin to Taskbar
 Pin Files
 Open file
 Right click the program in taskbar > Hover to the
right of the file name > Pin to this list
Stickies
 Post-it notes for your desktop
 Download
http://www.zhornsoftware.co.uk/stickies/dow
nload.html
Take a Screen Shot
 Windows
 Press [Print Screen] key
 Paste to an email, document, photo
editor, etc.
 Mac OSX
 Press [Command] + [Shift] + [3] keys
Lync
 Instant Messaging
 Voice Calling

Mic Required
 Video Calling

Mic & Webcam Required
 Screen Sharing
 Presence
Download
http://www.microsoft.com/enus/download/details.aspx?id=35451
TeamViewer
 Remote Desktop Support
Download
http://www.teamviewer.com/en/down
load > QuickSupport
Word Track Changes
Endnote – Citations/Reference Manager
 Trial Version Download
 http://endnote.com/downloads/30-day-trial
 Full Version available through UH ITS Site License Office
 $25 per license per year
 Expires every June