Transcript Slide 1
Powered by HOLMES 2 IDOL Seminar Search and retrieval tool upgrade to assist the HOLMES user in case management October 2006 IDOL Seminar October 2006 09/10/2006 Page 2 Seminar Programme 10:00 – 10:30 Registration 10:30 – 10:45 Introduction 10:45 – 11:00 IDOL Overview 11:00 – 12:15 SMART demonstration 12:15 – 12:30 Q&A 12:30 – 13:30 Lunch 13:30 – 14:15 IDOL Technical Overview 14:15 – 14:30 V11 rollout planning 14:30 – 14:45 Future enhancements 14:45 – 15:00 Q&A to close IDOL Seminar October 2006 09/10/2006 Page 3 What are we here to learn? Seminar Aims To inform the HOLMES 2 community • Reason for change • Overview of new user experience • Highlight extended functionality • Introduce management tools • Update on the rollout plans • More than just the DRE replacement IDOL Seminar October 2006 09/10/2006 Page 4 Background Free-Text Retrieval Tool Replacement Options for the replacement of the current search and retrieval tool were discussed at executive level Unisys has leveraged its alliance and partnership with Autonomy to provide the HOLMES 2 community with the latest free text search and retrieval toolset. This addresses user concerns regarding: • transparency of retrieval process • product upgrades • maintenance IDOL Seminar October 2006 09/10/2006 Page 5 What Changes? What does this mean for HOLMES 2? • New User Interface • More features • Better management capability • Less points of failure • Conform to PITO data model • Move processing to the server from the client IDOL Seminar October 2006 09/10/2006 Page 6 Investment Unisys is committed to providing the UK policing Community with a world class case management solution for the lifetime of HOLMES 2 We continue to invest in the modernisation of HOLMES 2 through functional and underlying technology improvements IDOL Seminar October 2006 09/10/2006 Page 7 HOLMES 2 IDOL Seminar - London IDOL Overview 10:45-11:00 Sri Iyer UK Public Sector IDOL Seminar October 2006 09/10/2006 Page 8 Recap – Last Year • Initial Meetings & Feedback • Workshops & User Groups Understand the Business Need • Technology Vendor Meetings • Product Evaluation Identify Best-fit Solution • Proof of Concepts • IDOL Product Demo • Final Decision: Stakeholders Decision IDOL for v11 of HOLMES 2 IDOL Seminar October 2006 09/10/2006 Page 9 Key Focus Areas Replacement of DRE with IDOL solution Functionality Technology Reliable Search Improvements in:- Effective Query Management System/Administration Features Efficient Results Handling Underlying Framework Intuitive User Interface Upgrade Path Comprehensive Auditing Scalability Interoperability Integration with other systems Standards Based CorDM/CRISP IDOL Seminar October 2006 09/10/2006 Page 10 Other Supplementary Requirements • Built on sustainable development technologies • Scalable • Browser Based • Light on the network (use existing network) • Deployable on HOLMES 2 server • Able to interface to other systems • Conform to HOLMES 2 security model • Integrate with USoft • Work reliably with HOLMES 2 RTF Documents IDOL Seminar October 2006 09/10/2006 Page 11 Benefits to be had • Reliable Search tool for HOLMES 2 • New Functionality Areas • Leverage COTS Solution • Technology Upgrade • Enhanced User Interface • Improved Efficiency • Built on XML • Security • CorDM/CRISP Ready • Increased Scalability • Fix outstanding faults • Link to other systems • Handle Fonts and tables • RTF handling - convert to XML/HTML • Reusable framework for future enhancements IDOL Seminar October 2006 09/10/2006 Page 12 Key Functionality Highlights • SMART (Search Match Analysis & Retrieval Tool) • AIM & Weighted Searching • DBCOMP • Dashboard • Improved Results and Queries handling: – – – – – – – Share Queries; Export results to other applications; Search within results; Web Display; Sorting of results; HOLMES 2 operations on results; Search History. IDOL Seminar October 2006 09/10/2006 Page 13 Scope of change - Functional Free-Text Client (SMART) Index Searching Weighted Searching HOLMES 2 Menus, Roles & Functions Database Comparison Automatic Index & Record Monitoring IDOL Seminar October 2006 09/10/2006 Page 14 Scope of change – System & Admin Dashboard Monitoring Linked Series Maintain IDOL CorDM/CRISP Transform HOLMES 2 Process Management Licensing Auditing IDOL Seminar October 2006 09/10/2006 Page 15 HOLMES 2 IDOL Seminar - London SMART Demonstration 11:00-12:15 Sri Iyer and Phil Postance UK Public Sector IDOL Seminar October 2006 09/10/2006 Page 16 HOLMES 2 IDOL Seminar - London Technical Overview 13:30-14:15 Sri Iyer UK Public Sector IDOL Seminar October 2006 09/10/2006 Page 17 What is special about v11? v11 is not just about searching! It is about five new frameworks that deliver new functionality for HOLMES 2 on the next generation technology. IDOL Scalable Framework 3-Tier PL-SQL Framework Web Enabled Framework XML Framework New Security Framework built on SSL & Certificates Initial building blocks for a new “Linked Series Framework” IDOL Seminar October 2006 09/10/2006 Page 18 Technical Overview • • • • • • • • • • • Indexing Searching Manage Data in IDOL HOLMES 2 Software Stack IDOL Components Deployment Model Process Management Dashboard Monitoring Linked Series Licensing XML & CorDM/CRISP IDOL Seminar October 2006 09/10/2006 Page 19 Indexing 2 USoft 1 3 Oracle 2 MS Word 4 Connectors 5 IDOL Server DIH 6 IDOL Server 7 8 Content 7 7 Content 2 Content n IDOL Data Files IDOL Seminar October 2006 09/10/2006 Page 20 Searching 2 1 SMART 3 Oracle Web Framework 4 5 ACI/API 6 IDOL Server DAH 7 IDOL Server 8 9 Content 8 Content 2 8 Content n IDOL Data Files IDOL Seminar October 2006 09/10/2006 Page 21 Maintain IDOL (IR/CB) • Demo IDOL Seminar October 2006 09/10/2006 Page 22 Server Software Stack Holmesdocs Holmesdocs Processes Instance 2 Instance 1 Connectors Processes JBoss Connectors JBoss IDOL Server HOLMES 2 PL/SQL Framework HOLMES 2 Web Enabled Framework & Security framework Samba Oracle Sun Solaris/SUSE Linux IDOL Seminar October 2006 09/10/2006 Page 23 IDOL Component View Instance 1 Instance 1 JBoss JBoss SMART SMART Service Dashboard Service Dashboard Content 1 Content 2 Content n IDOL Server DIH DAH DiSH IDOL Seminar October 2006 09/10/2006 Page 24 Deployment Model • Available configurations same as v10 APPLICATION / DATA / WEB SERVER • Scalable • Server centric DATABASE COMPARISON SERVER INCIDENT ROOM • Aggregate data from multiple apps INCIDENT ROOM DRE SERVER IDOL Seminar October 2006 09/10/2006 Page 25 Process Management Instance Level V10/DRE V11/IDOL Root Level V10/DRE V11/IDOL Hhandler h2DISH Queryh IDOLIndexer h2DIH Datafeed TextExtract h2DAH Ams_queryh IDOLVerify Amsserver AIMServer Aimdaemon None h2IDOLServer content.exe content2.exe IDOLProxy IDOL Seminar October 2006 09/10/2006 Page 26 Scripts, Logs and Tools • Instance – istop – istart – imonit – ikill • Root – istop – istart – imonit • All root service logs in one place: $IDOL_PATH/logs • All IDOL management scripts in: – $IDOL_PATH/scripts – $IDOL_PATH/scripts/advanced • Search Service Dashboard (Demo) IDOL Seminar October 2006 09/10/2006 Page 27 Linked Series Search Request Server A IDOLProxy • IDOL component confined to server IDOL • IDOLProxy provides link to systems outside server Server B Server C • All communication via IDOLProxy is encrypted IDOLProxy IDOLProxy IDOL IDOL Crypto • Access to IDOL configurable IDOL Seminar October 2006 09/10/2006 Page 28 Linked Series – Port Configuration • Redundant Ports for each instance Search Request Server A IDOLProxy 60007 IDOL – – – – – 5000 5002 5006 5009 5013 5001 5005 5007 5010 • New port for entire Server Server B IDOLProxy IDOL Server C IDOLProxy IDOL – 60007 • Ports still used for each instance – 5003 – 5008 – 5011 IDOL Seminar October 2006 5004 5009 5012 09/10/2006 Page 29 Licensing • IDOL License built into HOLMES 2 • Restricted for use with HOLMES 2 only • First/Second line support by Unisys • SMART usage restricted to 25 per instance (except Met) • SMART licence key installation will be the same as Thick/Thin client keys IDOL Seminar October 2006 09/10/2006 Page 30 XML & CorDM/CRISP • All HOLMES 2 database entities are converted to flat XML • All existing RTF is converted to XML • IDOL holds XML based on HOLMES 2 schema • For CorDM Compliance: XML in IDOL is retrieved and transformed • All exceptions to be documented for compliance • Data Dictionary almost complete IDOL Seminar October 2006 09/10/2006 Page 31 Questions Thank You IDOL Seminar October 2006 09/10/2006 Page 32 HOLMES 2 IDOL Seminar - London V11 Rollout and Training 14:15-14:30 Sarah Crabtree UK Public Sector IDOL Seminar October 2006 09/10/2006 Page 33 V11 Rollout Why are Unisys Project Managing the v11 Rollout? • Implications of not upgrading to v11 • Guarantee that Unisys resources are available for upgrades • Ensure that all forces are up-to-date on the latest version of HOLMES 2 • Increase Awareness of preparation needed for v11 IDOL Seminar October 2006 09/10/2006 Page 34 Progress Update What have we done so far? • Forces have been contacted to discuss the issues that surround the upgrade • Hardware configurations have been analyzed • Forces that need Hardware upgrades have been informed • Information has been given regarding downtime and the time needed for the upgrade • 50% of Forces have chosen a time frame for upgrading IDOL Seminar October 2006 09/10/2006 Page 35 Progress Update What will happen next? • Within the next few weeks dates will be confirmed with Forces • For further information please contact Sarah Crabtree [email protected] IDOL Seminar October 2006 09/10/2006 Page 36 IDOL Training Courses What are we offering? • IDOL Train-the-Trainer and System Administration courses • Target Audience • Location • Course content • Attendance Requirements • 45 places confirmed • Regional Training IDOL Seminar October 2006 09/10/2006 Page 37 Training Dates Course Code Course Date Availability IDT IDOL Train the Trainer (Leeds) 1st Nov 7 places IDT IDOL Train the Trainer (Leeds) 2nd Nov 6 places IDA IDOL Administrator (Leeds) 7th Nov 6 places IDA IDOL Administrator (Leeds) 8th Nov 1 place IDT IDOL Train the Trainer (Leeds) 9th Nov 0 places IDA IDOL Administrator (Leeds) 21st Nov 4 places IDA IDOL Administrator (Leeds) 22nd Nov 9 places IDT IDOL Train the Trainer (Leeds) 23rd Nov 1 place IDT IDOL Train the Trainer (Leeds) 5th Dec 9 places IDT IDOL Train the Trainer (Leeds) 6th Dec 3 places IDA IDOL Administrator (Leeds) 7th Dec 9 places IDA IDOL Administrator (Leeds) 8th Dec 8 places IDOL Seminar October 2006 09/10/2006 Page 38 How to reserve your place • Courses booked via www.holmes2.com: Course Code Course Date Availability IDT IDOL Train the Trainer (Leeds) 1st Nov 7 places IDT IDOL Train the Trainer (Leeds) 2nd Nov 6 places IDA IDOL Administrator (Leeds) 7th Nov 6 places IDA IDOL Administrator (Leeds) 21st Nov 4 places IDT IDOL Train the Trainer (Leeds) 23rd Nov 1 place IDT IDOL Train the Trainer (Leeds) 5th Dec 9 places IDA IDOL Administrator (Leeds) 7th Dec 9 places IDOL Seminar October 2006 09/10/2006 Page 39 How to reserve your place • Courses booked by contacting [email protected] Course Code Course Date Availability IDA IDOL Administrator (Leeds) 8th Nov 1 place IDA IDOL Administrator (Leeds) 22nd Nov 9 places IDT IDOL Train the Trainer (Leeds) 6th Dec 3 places IDA IDOL Administrator (Leeds) 8th Dec 8 places IDOL Seminar October 2006 09/10/2006 Page 40 Where can we go from here? IDOL Seminar October 2006 09/10/2006 Page 41 Where can we go from here? Future Enhancements Not only • Productivity improvements via HOLMES 2 But also help key challenges in force • Data sharing and consistency • Intelligence • Single points of entry IDOL Seminar October 2006 09/10/2006 Page 42 Technology Saving Time What if you could • Export your search results to analysis tools • Query once and be notified of any results matching your search for the life of your investigation • Search across Casualty Bureau AND Incident Room • Retrieve matches from every incident in your system IDOL Seminar October 2006 09/10/2006 Page 43 Data Sharing Common data standards for Force applications • HOLMES 2 can export data from IDOL in the police standard format • PITO CorDM or “CRISP” schema • Allows different applications to share and utilise the information held within HOLMES 2 IDOL Seminar October 2006 09/10/2006 Page 44 Intelligence National HOLMES 2 search facility • Single repository collates data from all Forces • Business rules applied before data transfer Force B Force A • Simple interface based on Casweb/HVM solution • Allows secure querying of all data sent to the central repository Force C IDOL Seminar October 2006 09/10/2006 Page 45 Intelligence Access to disparate data sources through a single interface • Retrieve information from multiple sources through IDOL • Search many repositories with one query in a single view • Make better use of the data stored on Force systems • Use IDOL pattern matching to cluster results in logical groups IDOL Seminar October 2006 09/10/2006 Page 46 IDOL Seminar October 2006 09/10/2006 Page 47 Single Point Of Entry Interfacing Does Not Stop With Data Exporting Version 11 framework allows • Exhibits packages to securely send data to HOLMES 2 and store in exhibits index. This reduces re-keying of information saving time • Documents can also be securely imported • Other systems can be catered for to utilise the framework to populate HOLMES 2 IDOL Seminar October 2006 09/10/2006 Page 48 IDOL Seminar October 2006 09/10/2006 Page 49