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Helping LTC Providers Get Some Bang for their Buck… The Dementia Education Needs Assessment (DENA) 1 CCSMH 2007 CCSMH – September 2007 Presentation Team Margaret Ringland, Ontario Association for Non-Profit Homes and Services for Seniors (OANHSS) Nancy Cooper, Ontario Long-Term Care Association (OLTCA) Pam Hamilton, Providence Continuing Care Centre, Kingston, ON Carrie McAiney, McMaster University, Hamilton, ON 2 CCSMH – September 2007 Disclosure Statement The presenters declare that they have no conflicts of interest that may have a direct bearing on the subject matter of this presentation. 3 CCSMH – September 2007 Presentation Outline 4 Background to the Initiative A Successful Collaborative Partnership DENA – Key Concepts & Experiences CCSMH – September 2007 Background Many program choices Not sure if education is the answer If it is, then need to determine: – – – 5 Who needs it? What is needed? What program best fits? CCSMH – September 2007 Presenting Opportunities 6 How do we currently use knowledge? Who can we consult? What education does our staff need? How do we decide what training staff need? What program should we enroll in? CCSMH – September 2007 Ultimate Goal 7 Application of existing knowledge Teamwork Practice change Education action plans Performance improvements CCSMH – September 2007 Barriers to Transfer 8 Lack of policies and procedures Poor communication Lack of reinforcement Lack of management/peer support Staff resistance to change Lack of resources CCSMH – September 2007 Purpose of the DENA Tools 9 To determine if education is needed To provide information about education To assist in the development of an education action plan To support practice change CCSMH – September 2007 A Successful Collaborative Partnership 10 CCSMH 2007 CCSMH – September 2007 Collaboratives: Engines of Change Key factors in success: – Framework for effective collaboration: – – – 11 Motivation & accessibility of change agents Engaging key stakeholders in problem definition Keeping a systems perspective Understanding the social processes & resource limitations of the target organization CCSMH – September 2007 12 CCSMH – September 2007 DENA: Key Concepts & Experiences 13 CCSMH 2007 CCSMH – September 2007 What is DENA? A set of tools – – – 14 Part I: Do you need education? Part II: Dementia Education Readiness Tool Part III: Program Matrix CCSMH – September 2007 Part I: Do you need education? Issue Identification Dialogue / Consultation 15 In-house & External Performance Gaps / Needs CCSMH – September 2007 Part II: Dementia Education Readiness Tool Organizational Support 16 Clear expectations Essential support Selecting the right person(s) CCSMH – September 2007 Part III: DENA Program Matrix Alzheimer Knowledge Exchange (AKE) www.akeontario.org Select “Dementia Education Needs Assessment (DENA)” 17 CCSMH – September 2007 The Future 18 Revise DENA analysis tool to a generic tool Educational Needs Assessment (EDNA) House DENA on SHRTN and AKE CCSMH – September 2007 Contacts Margaret Ringland, OANHSS 905-851-8821 ext. 244 [email protected] Nancy Cooper, OLTCA 905-470-8995, ext. 244 [email protected] Pam Hamilton, PCCC 613-548-5567, ext. [email protected] 19 Carrie McAiney, McMaster University 905-522-1155, ext. 36722 [email protected] CCSMH – September 2007