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Laying a “SAFE” Foundation Place picture here Julie Apold Mickey Reid Minnesota Hospital Association MHA Calls-to-Action Brief History AHE Law went into effect July 2003 Report any of the 28 National Quality Forum Serious Reportable Events Event types with highest # of reports: • • • • Wrong Body Part Surgery Retained Foreign Objects Falls Pressure Ulcers Focused Approach to Improvement Focus on top events • Determine Best Practices • Implement Best Practices Convened Advisory Groups • Reviewed National and Local Best Practices • Reviewed AHE Data • Developed Implementation Best Practices Patient Safety Roadmaps MHA Statewide Calls-to-Action 100 90 80 70 60 50 40 30 20 10 0 Safe SKIN Safe FALLS Safe SITE Safe Count Safe Account Roadmap Work Group Danielle Abel Mary Ellen Bennett Jane Harper Sheila Higbe Jane Hirst Lindsey Lesher Vicki Olson Kate Peterson Gail Pries Jean Rainbow Mickey Reid Linell Santella Cindi Welch Boyd Wilson Lakewood Health Center Hennepin County Medical Center Minnesota Department of Health Olmsted Medical Center LifeCare Medical Center Minnesota Department of Health Stratis Health Stratis Health Gillette Children’s Specialty Healthcare Minnesota Department of Health Minnesota Hospital Association Park Nicollet Methodist Hospital Essentia Health HealthEast Care System SAFE from HAI Roadmap Roadmap Structure SAFE Building Blocks Infection-specific Gap Analyses “SAFE” SAFE = S (Safety Teams/Org Structure) Action 1: Secure endorsements and resources for HAI Prevention Program • Leadership: o Endorses the work o Clearly communicates goals o Regularly reviews progress toward goals o Supports adding resources as appropriate o Designates a senior leadership sponsor SAFE = S (Safety Teams/Org Structure) Action 2: Promote HAI prevention representation/champions/liaisons throughout the facility • Regular Interdisciplinary team • Champions • Liaisons • Ad-hoc for specific projects • Designated coordinator(s) o With designated time! SAFE = S (Safety Teams/Org Structure) Action 3: Identify gaps and develop action plans • The interdisciplinary team: o Reviews and updates the HAI prevention program o Reviews data results at least quarterly and identifies strengths and opportunities o Develops a plan to prioritize and address improvement opportunities o Commissions subgroups as needed SAFE = A (Access to Information) Action 1: Track progress on process and outcome measures • Observational audits • Inter-rater reliability • Capture infection event details SAFE = A (Access to Information) Action 2: Review and analyze data for improvement opportunities • Routinely review and analyze data • Track progress against established targets o Run charts, control charts, dashboards, scorecards • Prioritize and act upon identified issues SAFE = A (Access to Information) Action 3: Data is shared on a regular basis to promote system-wide learning and transparency • Share vertically and horizontally • A story with worth 1,000 data points SAFE = F (Facility Expectations) Action 1: Leadership establishes and communicates clear expectations • All staff informed of expectations • Culture supports speaking up/stopping the line • The “stop the line” process clearly outlines: o When to stop the line o How to stop the line (verbal/non-verbal cue) o The chain of command to follow if not supported in stopping the line o Clear communication to staff from managers and leadership that staff will be supported if they speak up SAFE = F (Facility Expectations) Action 2: Education for HCP and prescribers • Orientation • Annually SAFE = F (Facility Expectations) Action 3: Establish a structured communication process • Structured communication tools, e.g., Situation, • Background, Assessment, Recommendation (SBAR); isolation signage A structured hand-off process (what should be communicated; how?) o During shift change o Between departments/units o To other facilities SAFE = F (Facility Expectations) Action 4: Disclose unanticipated events • Promptly inform patients/families when an • • • unanticipated event occurs that has potential to contribute to an HAI Establish who should discuss with the patient/family and how Provide training and support to staff on effective disclosure strategies Keep patient/family updated SAFE = E (Engagement of Pts/Families) Action 1: Educate and empower patient/ families • Address any barriers to patient/family understanding their role in HAI prevention o Cultural, language, hearing impairment, health literacy • Educated on their role and what • • they can expect to see from caregivers Assess patient /families’ level of understanding e.g., teach back Encourage “speaking up” Building Blocks – Hand Hygiene Building Blocks – Transmission Precautions Building Blocks – Antimicrobial Stewardship Building Blocks – Injection Practices Building Blocks – Environmental Cleaning Topic Specific Gap Analyses Topic Specific Gap Analyses Topic Specific Gap Analyses Topic Specific Gap Analyses Topic Specific Gap Analyses Thresholds Each infection topic area will have a process and outcome threshold Thresholds incorporated into the dashboard and in the Registry home page Goal: Assist in prioritizing efforts The Patient Safety Registry will automatically recognize if thresholds are being met and provide a visual indication If exceeding process and outcome thresholds, visual indication that threshold is met Thresholds Healthcare Acquired Conditions Healthcare-Associated Infections Process Measures SAFE from HAI Roadmap Outcome Measure Infection Rates Thresholds 1) SSI and CAUTI = TBD (per NHSN) 2) VAP and CLABSI = 0 Source MHA patient safety registry, Calls to Action; NHSN Criteria 1. ≥90% Safe from HAI Roadmap for 2 consecutive quarters 2. Rates below target Actions - If criteria met Monitor rates, if above target, begin quarterly roadmap updates Actions - If criteria not met Continued participation and quarterly updates for Safe from HAI Data Submission Schedule HAI Roadmap Data Updates • Submit quarterly with other roadmap updates • Baseline due September 30 (Grace-period October 14th) Outcome Data • Setting up agreement with hospitals submitting to NHSN designating MHA as user-group Outcome measures Current mandated state reporting (through MHA maintained website) • VAP bundle • Central Line Insertion bundle • Surgical Site Infections (SSI) for Total Knee and Vaginal Hysterectomy Federally IPPS hospitals report through NHSN: • Central line infections • SSIs (including colon and abdominal hysterectomy) • More in coming years Outcome measures Move to align state and federal reporting • Discontinue reporting through MHA site • Begin reporting through NHSN o January 1st, 2013 for IPPS hospitals • Determine approach for non-IPPS facilities: o A staggered approach o Allow time for training and support of NHSN system o Consider attestation for low volume procedures o Tentative goal of first reporting for non-IPPS hospitals will be starting July 1st, 2013 Roadmap Data Submission Roadmap Data Submission Roadmap Data Submission Roadmap Data Submission Roadmap Data Submission New Hospital Reports – Action Plan New Hospital Reports: Progress Report New Hospital Reports: Section Report New Hospital Reports: Gap Analysis Dashboards Patient Safety Dashboards are sent to CEOs quarterly Gradual expansion of Dashboard HAI Roadmap and Outcome data targeted to be included in dashboard 4th quarter 2012 Next Step for SAFE from HAI Sign-up for SAFE from HAI initiative • Designate key contact • Receive access to Patient Safety Registry for data submission Complete SAFE from HAI Baseline by September 30th • Use Gap Analysis Report to begin addressing gaps Participate in Activities • Listserv (automatically enrolled if in SAFE from HAI) • Webinars/educational opportunities Update SAFE from HAI Roadmap quarterly Questions?